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Subject Author Date
Q2007 Sounds Bert 08-08-2006
---> Re: Q2007 Sounds Margaret Wilson08-08-2006
  ---> Re: Q2007 Sounds Andrew DeFaria08-13-2006
Posted by Bert on August 8, 2006, 9:31 pm
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I don't know if this is a Windows problem, or a Q2007 problem, but I DO know
that it only started when I upgraded from Q2006 to Q2007 yesterday. By
default, when you launch Quicken, it has a chime. Normally, you can turn
this sound off via Control Panel in Windows. I have turned this sound off
numerous times since upgrading to Q2007, but the change never sticks. I go
back and launch Quicken, and the sound is still there.

Is anyone else noticing this?



Posted by Margaret Wilson on August 8, 2006, 11:57 pm
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Bert wrote:
> I don't know if this is a Windows problem, or a Q2007 problem, but I DO know
> that it only started when I upgraded from Q2006 to Q2007 yesterday. By
> default, when you launch Quicken, it has a chime. Normally, you can turn
> this sound off via Control Panel in Windows. I have turned this sound off
> numerous times since upgrading to Q2007, but the change never sticks. I go
> back and launch Quicken, and the sound is still there.
>
> Is anyone else noticing this?

If you're making the change to your Windows sound scheme, and it's not
"taking," I wonder if the change is actually getting saved. BTW, in
this case, I believe it's a Windows issue, not a Quicken issue. That
is, unless Quicken is modifying the Windows sound scheme based on the
sound settings within Quicken itself. I turn off Quicken sounds within
Quicken, as I can't stand that cha-ching every time I enter a
transaction. IIRC, Quicken is the only program for which I have sound
turned off. Unfortunately it's all or nothing for sound settings within
Quicken, but that makes sense considering there's more granularity in
Windows sound settings.

Regards,

Margaret

Posted by R. C. White on August 9, 2006, 10:45 am
Please log in for more thread options
Hi, Margaret - and Bert.

Sounds in Quicken! This is actually a 3-part problem. It's one part
Quicken and two parts Windows. ;^}

First, in Quicken, turn on sounds, of course. This is in Edit | Preferences
| Quicken Program | Setup, just where you might expect it. But, as you say,
there is no "granularity" here. There's no option in Quicken to change
"that cha-ching" to a chime or a siren, for example.

Second, in Windows, click Start | Control Panel | Sounds. (In some Windows
versions, this is slightly different; I'm running the beta version of the
upcoming Windows Vista and instead of Sounds, I click Audio Devices and
Sound Themes, and then the Sounds tab.) There's a drop-down list of Sound
Schemes; you probably are using the default, but if you've customized your
scheme, your list might be different. The top Program Event here is Windows
and it has many sub-events under it. At the end of that long list you may
see other major headings, but somewhere near the bottom should be a Quicken
heading with about 8 events under it, including Click, Delete and Open
Program. Click on the Record event and see what is entered in the Sounds
box below, just above the OK button. Mine shows qrecord.wav, which is the
default, I think. Click on that Test button to hear the sound and see if it
is what you expect. Then, if you like, click the drop-down arrow to select
a different sound (you can test each one until you find what you want) or
choose the top choice, which is (None). If you don't like any of these
choices, click the Browse button to search your whole computer for other
sounds.

Third, sometimes Quicken does not appear at all in that list of Program
Events in the Sounds screen. That is very disconcerting to users who are
told to do what I just said. Other Quicken users tell them to just look in
Sounds under Quicken. The helper sees Quicken there on his/her screen and
can't imagine that the other user can't see it there, too! The user sees
nothing and doesn't know what the helper is talking about. Each thinks the
other is hallucinating. :>(

Solving this third situation is harder. Recent Windows versions (since
Windows 2000) have stronger protection against unauthorized installation and
use of programs on the computer. Since I'm a one-man, one-computer kind of
guy with no net but the Internet, I've never had to get involved with
multiple users, permissions and that sort of controls, so I don't understand
a lot of these restrictions. But other users here can explain how you must
install Quicken while running as Administrator or, later, use Quicken as the
User who installed it. If you have no sounds, you will need to either
reinstall Quicken or edit the Windows Registry. Back in 2002, we worked out
the solution in this newsgroup, but I've forgotten the details. The basic
idea is that the Sounds key in the Registry, including subkeys for all the
sound events, must exist in
HKEY_CURRENT_USERAppEventsSchemesAppsQuicken. One way to create that
key there is to find that ..AppsQuicken key for another user in the
Registry, Export the key to a .reg file, then Import that into HKCU. If you
don't know what I'm talking about, then don't try it; get a geek friend to
help you. (The good news is that you probably can keep that .reg file and
use it next time you upgrade or reinstall Quicken; that's what I've done.)

Such a small problem that can be either very easy to fix - or very hard.

RC
--
R. C. White, CPA [RC]
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(currently running Windows Mail 7 in Vista x64 Build 5472)


> Bert wrote:
>> I don't know if this is a Windows problem, or a Q2007 problem, but I DO
>> know that it only started when I upgraded from Q2006 to Q2007 yesterday.
>> By default, when you launch Quicken, it has a chime. Normally, you can
>> turn this sound off via Control Panel in Windows. I have turned this
>> sound off numerous times since upgrading to Q2007, but the change never
>> sticks. I go back and launch Quicken, and the sound is still there.
>>
>> Is anyone else noticing this?
>
> If you're making the change to your Windows sound scheme, and it's not
> "taking," I wonder if the change is actually getting saved. BTW, in this
> case, I believe it's a Windows issue, not a Quicken issue. That is,
> unless Quicken is modifying the Windows sound scheme based on the sound
> settings within Quicken itself. I turn off Quicken sounds within Quicken,
> as I can't stand that cha-ching every time I enter a transaction. IIRC,
> Quicken is the only program for which I have sound turned off.
> Unfortunately it's all or nothing for sound settings within Quicken, but
> that makes sense considering there's more granularity in Windows sound
> settings.
>
> Regards,
>
> Margaret


Posted by Bert on August 9, 2006, 5:25 pm
Please log in for more thread options
R.C. - Turning off the "Open Program" sound within Windows via the Control
Panel is what I am talking about that doesn't keep the setting after
choosing "none" for the event. I upgrade to every release of Quicken every
year and I always turn off the "Open Program" sound and have never had a
problem with it until now (immediately after upgrading to 2007).

So, in a nutshell, I had Quicken 2006 loaded and had the sound turned off (I
keep all of the other sounds on). 10 minutes later after upgrading to
Q2007, I immediately go into Control Panel / Sounds to turn off the Open
Program sound, and Windows will not retain the setting to "None".

Just for kicks, I tried changing some default Windows sounds in other
category's, and they keep the changes with no problem. It's ONLY the sounds
within the Quicken Category that don't save.



> Hi, Margaret - and Bert.
>
> Sounds in Quicken! This is actually a 3-part problem. It's one part
> Quicken and two parts Windows. ;^}
>
> First, in Quicken, turn on sounds, of course. This is in Edit |
> Preferences | Quicken Program | Setup, just where you might expect it.
> But, as you say, there is no "granularity" here. There's no option in
> Quicken to change "that cha-ching" to a chime or a siren, for example.
>
> Second, in Windows, click Start | Control Panel | Sounds. (In some
> Windows versions, this is slightly different; I'm running the beta version
> of the upcoming Windows Vista and instead of Sounds, I click Audio Devices
> and Sound Themes, and then the Sounds tab.) There's a drop-down list of
> Sound Schemes; you probably are using the default, but if you've
> customized your scheme, your list might be different. The top Program
> Event here is Windows and it has many sub-events under it. At the end of
> that long list you may see other major headings, but somewhere near the
> bottom should be a Quicken heading with about 8 events under it, including
> Click, Delete and Open Program. Click on the Record event and see what is
> entered in the Sounds box below, just above the OK button. Mine shows
> qrecord.wav, which is the default, I think. Click on that Test button to
> hear the sound and see if it is what you expect. Then, if you like, click
> the drop-down arrow to select a different sound (you can test each one
> until you find what you want) or choose the top choice, which is (None).
> If you don't like any of these choices, click the Browse button to search
> your whole computer for other sounds.
>
> Third, sometimes Quicken does not appear at all in that list of Program
> Events in the Sounds screen. That is very disconcerting to users who are
> told to do what I just said. Other Quicken users tell them to just look
> in Sounds under Quicken. The helper sees Quicken there on his/her screen
> and can't imagine that the other user can't see it there, too! The user
> sees nothing and doesn't know what the helper is talking about. Each
> thinks the other is hallucinating. :>(
>
> Solving this third situation is harder. Recent Windows versions (since
> Windows 2000) have stronger protection against unauthorized installation
> and use of programs on the computer. Since I'm a one-man, one-computer
> kind of guy with no net but the Internet, I've never had to get involved
> with multiple users, permissions and that sort of controls, so I don't
> understand a lot of these restrictions. But other users here can explain
> how you must install Quicken while running as Administrator or, later, use
> Quicken as the User who installed it. If you have no sounds, you will
> need to either reinstall Quicken or edit the Windows Registry. Back in
> 2002, we worked out the solution in this newsgroup, but I've forgotten the
> details. The basic idea is that the Sounds key in the Registry, including
> subkeys for all the sound events, must exist in
> HKEY_CURRENT_USERAppEventsSchemesAppsQuicken. One way to create that
> key there is to find that ..AppsQuicken key for another user in the
> Registry, Export the key to a .reg file, then Import that into HKCU. If
> you don't know what I'm talking about, then don't try it; get a geek
> friend to help you. (The good news is that you probably can keep that
> .reg file and use it next time you upgrade or reinstall Quicken; that's
> what I've done.)
>
> Such a small problem that can be either very easy to fix - or very hard.
>
> RC
> --
> R. C. White, CPA [RC]
> San Marcos, TX
> (Retired. No longer licensed to practice public accounting.)
> rc@grandecom.net
> Microsoft Windows MVP
> (currently running Windows Mail 7 in Vista x64 Build 5472)
>
>
>> Bert wrote:
>>> I don't know if this is a Windows problem, or a Q2007 problem, but I DO
>>> know that it only started when I upgraded from Q2006 to Q2007 yesterday.
>>> By default, when you launch Quicken, it has a chime. Normally, you can
>>> turn this sound off via Control Panel in Windows. I have turned this
>>> sound off numerous times since upgrading to Q2007, but the change never
>>> sticks. I go back and launch Quicken, and the sound is still there.
>>>
>>> Is anyone else noticing this?
>>
>> If you're making the change to your Windows sound scheme, and it's not
>> "taking," I wonder if the change is actually getting saved. BTW, in this
>> case, I believe it's a Windows issue, not a Quicken issue. That is,
>> unless Quicken is modifying the Windows sound scheme based on the sound
>> settings within Quicken itself. I turn off Quicken sounds within
>> Quicken, as I can't stand that cha-ching every time I enter a
>> transaction. IIRC, Quicken is the only program for which I have sound
>> turned off. Unfortunately it's all or nothing for sound settings within
>> Quicken, but that makes sense considering there's more granularity in
>> Windows sound settings.
>>
>> Regards,
>>
>> Margaret
>



Posted by R. C. White on August 10, 2006, 12:36 am
Please log in for more thread options
Hi, Bert.

I don't have Q2007 yet, so I hope that Margaret - or somebody else - can
explain this one.

Which Windows version are you running?

RC
--
R. C. White, CPA [RC]
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(currently running Windows Mail 7 in Vista x64 Build 5472)

> R.C. - Turning off the "Open Program" sound within Windows via the Control
> Panel is what I am talking about that doesn't keep the setting after
> choosing "none" for the event. I upgrade to every release of Quicken
> every year and I always turn off the "Open Program" sound and have never
> had a problem with it until now (immediately after upgrading to 2007).
>
> So, in a nutshell, I had Quicken 2006 loaded and had the sound turned off
> (I keep all of the other sounds on). 10 minutes later after upgrading to
> Q2007, I immediately go into Control Panel / Sounds to turn off the Open
> Program sound, and Windows will not retain the setting to "None".
>
> Just for kicks, I tried changing some default Windows sounds in other
> category's, and they keep the changes with no problem. It's ONLY the
> sounds within the Quicken Category that don't save.
>
>
>
>> Hi, Margaret - and Bert.
>>
>> Sounds in Quicken! This is actually a 3-part problem. It's one part
>> Quicken and two parts Windows. ;^}
>>
>> First, in Quicken, turn on sounds, of course. This is in Edit |
>> Preferences | Quicken Program | Setup, just where you might expect it.
>> But, as you say, there is no "granularity" here. There's no option in
>> Quicken to change "that cha-ching" to a chime or a siren, for example.
>>
>> Second, in Windows, click Start | Control Panel | Sounds. (In some
>> Windows versions, this is slightly different; I'm running the beta
>> version of the upcoming Windows Vista and instead of Sounds, I click
>> Audio Devices and Sound Themes, and then the Sounds tab.) There's a
>> drop-down list of Sound Schemes; you probably are using the default, but
>> if you've customized your scheme, your list might be different. The top
>> Program Event here is Windows and it has many sub-events under it. At
>> the end of that long list you may see other major headings, but somewhere
>> near the bottom should be a Quicken heading with about 8 events under it,
>> including Click, Delete and Open Program. Click on the Record event and
>> see what is entered in the Sounds box below, just above the OK button.
>> Mine shows qrecord.wav, which is the default, I think. Click on that
>> Test button to hear the sound and see if it is what you expect. Then, if
>> you like, click the drop-down arrow to select a different sound (you can
>> test each one until you find what you want) or choose the top choice,
>> which is (None). If you don't like any of these choices, click the Browse
>> button to search your whole computer for other sounds.
>>
>> Third, sometimes Quicken does not appear at all in that list of Program
>> Events in the Sounds screen. That is very disconcerting to users who are
>> told to do what I just said. Other Quicken users tell them to just look
>> in Sounds under Quicken. The helper sees Quicken there on his/her screen
>> and can't imagine that the other user can't see it there, too! The user
>> sees nothing and doesn't know what the helper is talking about. Each
>> thinks the other is hallucinating. :>(
>>
>> Solving this third situation is harder. Recent Windows versions (since
>> Windows 2000) have stronger protection against unauthorized installation
>> and use of programs on the computer. Since I'm a one-man, one-computer
>> kind of guy with no net but the Internet, I've never had to get involved
>> with multiple users, permissions and that sort of controls, so I don't
>> understand a lot of these restrictions. But other users here can explain
>> how you must install Quicken while running as Administrator or, later,
>> use Quicken as the User who installed it. If you have no sounds, you
>> will need to either reinstall Quicken or edit the Windows Registry. Back
>> in 2002, we worked out the solution in this newsgroup, but I've forgotten
>> the details. The basic idea is that the Sounds key in the Registry,
>> including subkeys for all the sound events, must exist in
>> HKEY_CURRENT_USERAppEventsSchemesAppsQuicken. One way to create that
>> key there is to find that ..AppsQuicken key for another user in the
>> Registry, Export the key to a .reg file, then Import that into HKCU. If
>> you don't know what I'm talking about, then don't try it; get a geek
>> friend to help you. (The good news is that you probably can keep that
>> .reg file and use it next time you upgrade or reinstall Quicken; that's
>> what I've done.)
>>
>> Such a small problem that can be either very easy to fix - or very hard.
>>
>> RC
>>
>>
>>> Bert wrote:
>>>> I don't know if this is a Windows problem, or a Q2007 problem, but I DO
>>>> know that it only started when I upgraded from Q2006 to Q2007
>>>> yesterday. By default, when you launch Quicken, it has a chime.
>>>> Normally, you can turn this sound off via Control Panel in Windows. I
>>>> have turned this sound off numerous times since upgrading to Q2007, but
>>>> the change never sticks. I go back and launch Quicken, and the sound
>>>> is still there.
>>>>
>>>> Is anyone else noticing this?
>>>
>>> If you're making the change to your Windows sound scheme, and it's not
>>> "taking," I wonder if the change is actually getting saved. BTW, in
>>> this case, I believe it's a Windows issue, not a Quicken issue. That
>>> is, unless Quicken is modifying the Windows sound scheme based on the
>>> sound settings within Quicken itself. I turn off Quicken sounds within
>>> Quicken, as I can't stand that cha-ching every time I enter a
>>> transaction. IIRC, Quicken is the only program for which I have sound
>>> turned off. Unfortunately it's all or nothing for sound settings within
>>> Quicken, but that makes sense considering there's more granularity in
>>> Windows sound settings.
>>>
>>> Regards,
>>>
>>> Margaret


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