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Posted by R. C. White on August 10, 2006, 12:36 am
Please log in for more thread options Hi, Bert.
I don't have Q2007 yet, so I hope that Margaret - or somebody else - can
explain this one.
Which Windows version are you running?
RC
--
R. C. White, CPA [RC]
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(currently running Windows Mail 7 in Vista x64 Build 5472)
> R.C. - Turning off the "Open Program" sound within Windows via the Control
> Panel is what I am talking about that doesn't keep the setting after
> choosing "none" for the event. I upgrade to every release of Quicken
> every year and I always turn off the "Open Program" sound and have never
> had a problem with it until now (immediately after upgrading to 2007).
>
> So, in a nutshell, I had Quicken 2006 loaded and had the sound turned off
> (I keep all of the other sounds on). 10 minutes later after upgrading to
> Q2007, I immediately go into Control Panel / Sounds to turn off the Open
> Program sound, and Windows will not retain the setting to "None".
>
> Just for kicks, I tried changing some default Windows sounds in other
> category's, and they keep the changes with no problem. It's ONLY the
> sounds within the Quicken Category that don't save.
>
>
>
>> Hi, Margaret - and Bert.
>>
>> Sounds in Quicken! This is actually a 3-part problem. It's one part
>> Quicken and two parts Windows. ;^}
>>
>> First, in Quicken, turn on sounds, of course. This is in Edit |
>> Preferences | Quicken Program | Setup, just where you might expect it.
>> But, as you say, there is no "granularity" here. There's no option in
>> Quicken to change "that cha-ching" to a chime or a siren, for example.
>>
>> Second, in Windows, click Start | Control Panel | Sounds. (In some
>> Windows versions, this is slightly different; I'm running the beta
>> version of the upcoming Windows Vista and instead of Sounds, I click
>> Audio Devices and Sound Themes, and then the Sounds tab.) There's a
>> drop-down list of Sound Schemes; you probably are using the default, but
>> if you've customized your scheme, your list might be different. The top
>> Program Event here is Windows and it has many sub-events under it. At
>> the end of that long list you may see other major headings, but somewhere
>> near the bottom should be a Quicken heading with about 8 events under it,
>> including Click, Delete and Open Program. Click on the Record event and
>> see what is entered in the Sounds box below, just above the OK button.
>> Mine shows qrecord.wav, which is the default, I think. Click on that
>> Test button to hear the sound and see if it is what you expect. Then, if
>> you like, click the drop-down arrow to select a different sound (you can
>> test each one until you find what you want) or choose the top choice,
>> which is (None). If you don't like any of these choices, click the Browse
>> button to search your whole computer for other sounds.
>>
>> Third, sometimes Quicken does not appear at all in that list of Program
>> Events in the Sounds screen. That is very disconcerting to users who are
>> told to do what I just said. Other Quicken users tell them to just look
>> in Sounds under Quicken. The helper sees Quicken there on his/her screen
>> and can't imagine that the other user can't see it there, too! The user
>> sees nothing and doesn't know what the helper is talking about. Each
>> thinks the other is hallucinating. :>(
>>
>> Solving this third situation is harder. Recent Windows versions (since
>> Windows 2000) have stronger protection against unauthorized installation
>> and use of programs on the computer. Since I'm a one-man, one-computer
>> kind of guy with no net but the Internet, I've never had to get involved
>> with multiple users, permissions and that sort of controls, so I don't
>> understand a lot of these restrictions. But other users here can explain
>> how you must install Quicken while running as Administrator or, later,
>> use Quicken as the User who installed it. If you have no sounds, you
>> will need to either reinstall Quicken or edit the Windows Registry. Back
>> in 2002, we worked out the solution in this newsgroup, but I've forgotten
>> the details. The basic idea is that the Sounds key in the Registry,
>> including subkeys for all the sound events, must exist in
>> HKEY_CURRENT_USERAppEventsSchemesAppsQuicken. One way to create that
>> key there is to find that ..AppsQuicken key for another user in the
>> Registry, Export the key to a .reg file, then Import that into HKCU. If
>> you don't know what I'm talking about, then don't try it; get a geek
>> friend to help you. (The good news is that you probably can keep that
>> .reg file and use it next time you upgrade or reinstall Quicken; that's
>> what I've done.)
>>
>> Such a small problem that can be either very easy to fix - or very hard.
>>
>> RC
>>
>>
>>> Bert wrote:
>>>> I don't know if this is a Windows problem, or a Q2007 problem, but I DO
>>>> know that it only started when I upgraded from Q2006 to Q2007
>>>> yesterday. By default, when you launch Quicken, it has a chime.
>>>> Normally, you can turn this sound off via Control Panel in Windows. I
>>>> have turned this sound off numerous times since upgrading to Q2007, but
>>>> the change never sticks. I go back and launch Quicken, and the sound
>>>> is still there.
>>>>
>>>> Is anyone else noticing this?
>>>
>>> If you're making the change to your Windows sound scheme, and it's not
>>> "taking," I wonder if the change is actually getting saved. BTW, in
>>> this case, I believe it's a Windows issue, not a Quicken issue. That
>>> is, unless Quicken is modifying the Windows sound scheme based on the
>>> sound settings within Quicken itself. I turn off Quicken sounds within
>>> Quicken, as I can't stand that cha-ching every time I enter a
>>> transaction. IIRC, Quicken is the only program for which I have sound
>>> turned off. Unfortunately it's all or nothing for sound settings within
>>> Quicken, but that makes sense considering there's more granularity in
>>> Windows sound settings.
>>>
>>> Regards,
>>>
>>> Margaret
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