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Posted by Bert on August 12, 2006, 2:45 pm
Please log in for more thread options My account most definitely has admin privileges.
My reg file info:
HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Current
HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Default
Both of these have entries pointing to the qopen.wav file (even after
attempting to turn it off via Control Panel | Sounds. I also have 3 sound
schemes, and even saved one as my "Custom Theme" to try and edit it from
there - no luck.
I have tried changing all sounds with Quicken, and they all yield the same
results.
I checked my permissions and my account is set for Full Control over all of
the reg entries.
I would be very curious to see if anyone else running XP and Q2007 is having
the same issue.
Thanks,
Bert
> Bert,
>
> Could you confirm whether or not the account you use has administrator
> privileges (Control Panel -> User Accounts then look for "Computer
> administrator" under the account name). If it does, that would definitely
> eliminate any update permission issues.
>
> I'm still not totally convinced that this isn't a Q2007 issue, especially
> after Bert's latest response. Has anyone who has Q2007 running under
> Windows
> XP confirmed that they can turn off the qopen sound? If not, could we
> please
> have a guinea pig so that Q2007 can be conclusively eliminated as a
> suspect.
>
> There are also a couple of areas that I don't completely understand that
> no
> one has mentioned: sound schemes and registry locking. Either might
> explain
> why only Quicken sounds are affected.
>
> (1) Windows has sound schemes. I run with a single user account with
> administrator privileges and I have 3 sound schemes under the Sounds tab
> of
> the Sounds and Audio Properties form: an unnamed scheme (my active
> scheme -
> the only one I ever use), another named No Sounds, and one named Windows
> Default. When I bring up this form the Sound Scheme field is selected and
> it's quite easy to inadvertently change the scheme, especially with a
> wheel
> mouse. I'm not sure what effect it has on Quicken if you change the sound
> scheme (especially between installation of two Quicken releases).
>
> My account named "Administrator", which I seldom use, has only the No
> Sounds
> and Windows Default sound schemes, the latter of which is active. Neither
> has any Quicken sound entries. So it's my guess that Quicken installs its
> sound entries under the currently active sound scheme of the account that
> does the Quicken installation. Even if you installed Q2007 and a prior
> release under different sound schemes that shouldn't cause your problem
> unless there are quirks in Control Panel or Q2007. Both probably should
> just
> use the current sound scheme.
>
> A big assumption above is that Q2007 behaves like prior releases, which it
> may not! You really need to browse your registry and confirm that you have
> only the qopen.wav entries shown in Andrew's program. [You can safely
> ignore
> any Most-Recently-Used list entries (look for "MRU" or "mrulist" in the
> entry)]. If you find any additional entries this is a likely source of
> your
> problem.
>
> (2) Locking of registry entries. I know nothing about how Windows locks
> and
> unlocks its registry entries. But I do know that locks on Windows files
> are
> sometimes not released properly even if the process that used the file
> terminates. The symptom is that you can't delete the file. Sometimes a
> simple reboot lets you delete it, sometimes a Safe Mode reboot works, and
> sometimes you have to boot in command prompt mode.
>
> Have you tried turning off one of the other Quicken sounds? If you can do
> this successfully it begins to look like a locked, corrupted or possibly a
> duplicate entry for your qopen sound.
>
> If you have a registry locking issue Andrew's program will probably bypass
> the lock. If that doesn't work Control Panel and/or Andrew's program might
> work if you boot in Safe Mode.
>
> As a last resort you can boot into Safe Mode with Command Prompt mode and
> type "regedit" to edit the registry directly. To exit this mode type
> "exit",
> then Ctrl-Alt-Delete and select Shutdown.
>
> Before you use Andrew's program or try to edit the registry you should
> probably browse it to see what qopen.wav entries you have. Post back if
> you
> want to do this and need help with it.
>
> Based on my limited knowledge of Windows and Quicken, access permissions,
> sound schemes, registry locking, corrupted or duplicate registry entries
> and
> anomalies in Q2007 are the only things that can cause your problem. There
> may be other possibilities that people in one of the Windows NGs might be
> aware of.
>
> Jerry
>
>> There's only one (1) user on my system, and it's the one I use (which is
>> also the user that installed Quicken).
>>
>>
>>>
>>>> The sound setting fails to take place at all. In other words, I can
>>>> change the sound to "None", click "Apply", the go right back into the
>>>> setting and it has reverted back to the qopen sound file.
>>>>
>>>> Keep in mind, all other entries (other than Quicken) work properly and
>>>> I
>>>> can change them at will.
>>>
>>> Are you logged on as either an administrator, or the user that installed
>>> Quicken?
>>>
>>
>>
>
>
>
>
>
>
>
>
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