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Subject Author Date
Q2007 Sounds Bert 08-08-2006
---> Re: Q2007 Sounds Margaret Wilson08-08-2006
---> Re: Q2007 Sounds Andrew DeFaria08-13-2006
Posted by Andrew DeFaria on August 12, 2006, 8:27 pm
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Bert wrote:
> In regard to my "premissions" statement when I said that I had Full
> Control over all the reg entries, I was referring to all of the
> QUICKEN reg entries, and yes, I checked each and every one of them.
Really? Because I don't know of any definitive list of all Quicken
registry values. You are tenacious if nothing else.

Again, if you have full permissions to modify the registry values then
it makes no sense to me why the Control Panel: Sounds applet cannot do
likewise - yet you say it fails to change the value. All of this is
outside of Quicken.

--

Andrew DeFaria <http://defaria.com>
Do hungry crows have ravenous appetites?

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<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
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Bert wrote:
<blockquote cite="midG96dnc92H6g4xkPZnZ2dnUVZ_oCdnZ2d@comcast.com"
type="cite">
<title></title>
<meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1">
<meta content="MSHTML 6.00.2900.2963" name="GENERATOR">
<style></style>
<div>In regard to my "premissions" statement when I said that I had
Full Control over all the reg entries, I was referring to all of the
QUICKEN reg entries, and yes, I checked each and every one of them.</div>
</blockquote>
Really? Because I don't know of any definitive list of all Quicken
registry values. You are tenacious if nothing else.<br>
<br>
Again, if you have full permissions to modify the registry values then
it makes no sense to me why the Control Panel: Sounds applet cannot do
likewise - yet you say it fails to change the value. All of this is
outside of Quicken.<br>
<pre>-- </pre>
<a href="http://defaria.com">Andrew DeFaria</a><br>
<small><font color="#999999">Do hungry crows have ravenous
appetites?</font></small>
</body>
</html>

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Posted by Jerry Boyle on August 13, 2006, 1:44 pm
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> My account most definitely has admin privileges.
>
> My reg file info:
>
> HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Current
> HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Default
>
> Both of these have entries pointing to the qopen.wav file (even after
> attempting to turn it off via Control Panel | Sounds. I also have 3 sound
> schemes, and even saved one as my "Custom Theme" to try and edit it from
> there - no luck.
>
> I have tried changing all sounds with Quicken, and they all yield the same
> results.
>
> I checked my permissions and my account is set for Full Control over all
> of the reg entries.
>
> I would be very curious to see if anyone else running XP and Q2007 is
> having the same issue.
>
> Thanks,
> Bert

Thanks for the additional info.

I still suspect registry locking caused by either a previous Q2007 crash or
a Q2007 background process. But, since you can't change any Quicken sounds,
the lock would have to be at a higher level of the registry tree, maybe at
the ...SchemesAppsQuicken level. Perhaps Q2007 does this deliberately to
prevent hacking of Quicken data outside of Quicken. If so, I would consider
this an excellent security enhancement.

File system corruption is also a likely suspect. You can check it with My
Computer -> Local Disc -> Properties -> Tools tab -> Check Now. You
definitely want to run the bad sectors check and, unless Andrew has some
reason to oppose it, the fix system errors check too. Be forewarned that
this takes a long time with today's huge disks.

You may also want to run a registry checker. I don't have any recommendation
of which one to use but Andrew can probably help.

Since you seem to be confortable with the registry editor, at this point I'd
just try to delete the entries using regedit and see what happens. If this
doesn't work you'll probably learn something. Even if it works, the problem
will still probably recur for other Quicken sounds and you'll still be able
to continue investigation of the root cause.

Jerry






Posted by Bert on August 13, 2006, 2:00 pm
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Well,... I decided to install Quicken 2007 on my Wife's PC to see if the
problem would show up on hers... It didn't! So, it appears that the problem
resides with my PC. With that in mind, I pulled out the Q2007 CD and did a
"repair" from the install program... no luck.

I may try doing a total uninstall / reinstall later this evening to see if
that resolves it. If that doesn't work, I'm gonna say bye to the qopen.wav
file forever! :)

Bert



>
>> My account most definitely has admin privileges.
>>
>> My reg file info:
>>
>> HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Current
>> HKEY_CURRENT_USERAppEventsSchemesAppsQuickenOpen Program.Default
>>
>> Both of these have entries pointing to the qopen.wav file (even after
>> attempting to turn it off via Control Panel | Sounds. I also have 3
>> sound
>> schemes, and even saved one as my "Custom Theme" to try and edit it from
>> there - no luck.
>>
>> I have tried changing all sounds with Quicken, and they all yield the
>> same
>> results.
>>
>> I checked my permissions and my account is set for Full Control over all
>> of the reg entries.
>>
>> I would be very curious to see if anyone else running XP and Q2007 is
>> having the same issue.
>>
>> Thanks,
>> Bert
>
> Thanks for the additional info.
>
> I still suspect registry locking caused by either a previous Q2007 crash
> or
> a Q2007 background process. But, since you can't change any Quicken
> sounds,
> the lock would have to be at a higher level of the registry tree, maybe at
> the ...SchemesAppsQuicken level. Perhaps Q2007 does this deliberately
> to
> prevent hacking of Quicken data outside of Quicken. If so, I would
> consider
> this an excellent security enhancement.
>
> File system corruption is also a likely suspect. You can check it with My
> Computer -> Local Disc -> Properties -> Tools tab -> Check Now. You
> definitely want to run the bad sectors check and, unless Andrew has some
> reason to oppose it, the fix system errors check too. Be forewarned that
> this takes a long time with today's huge disks.
>
> You may also want to run a registry checker. I don't have any
> recommendation
> of which one to use but Andrew can probably help.
>
> Since you seem to be confortable with the registry editor, at this point
> I'd
> just try to delete the entries using regedit and see what happens. If this
> doesn't work you'll probably learn something. Even if it works, the
> problem
> will still probably recur for other Quicken sounds and you'll still be
> able
> to continue investigation of the root cause.
>
> Jerry
>
>
>
>
>



Posted by Jerry Boyle on August 13, 2006, 2:39 pm
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> Well,... I decided to install Quicken 2007 on my Wife's PC to see if the
> problem would show up on hers... It didn't! So, it appears that the
> problem resides with my PC. With that in mind, I pulled out the Q2007 CD
> and did a "repair" from the install program... no luck.
>
> I may try doing a total uninstall / reinstall later this evening to see if
> that resolves it. If that doesn't work, I'm gonna say bye to the
> qopen.wav file forever! :)
>
> Bert
>

It's really beginning to look like file system corruption now, but I'd try
the uninstall/reinstall first because it's really fast and easy. (Or at
least it is with Q2005 and Q2006 on my computer - have to be careful what I
say with Andrew firing salvos of Katyusha rockets at me :-)

Jerry



Posted by Jerry Boyle on August 13, 2006, 3:14 pm
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> Well,... I decided to install Quicken 2007 on my Wife's PC to see if the
> problem would show up on hers... It didn't! So, it appears that the
> problem resides with my PC.

Why didn't you think of this sooner? :-)

Are you both running the same version of XP and the same file system (NTSC
vs. FAT32).

It probably doesn't matter but there's a chance that Q2007 may behave
differently in different environments. Doctors have a saying When you hear
hoofbeats think horses not zebras. It looks like Q2007 is now the zebra in
your case but I still wouldn't completely rule it out.

Jerry




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