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Q2008D = Do 'scheduled OSU' really work?

 

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Subject Author Date
Q2008D = Do 'scheduled OSU' really work? Andrew 12-27-2007
Posted by Andrew on December 27, 2007, 8:31 am
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I tried for my first time enabling the OSU facility to automatically do a
download at 6 AM every day. Despite whether or not I have the QDF file
password protected, when I reboot windows to supposedly allow me to enter
the vault PIN at Windows startup, it fails after complaining to me twice
that the pin vault
PW is not correct and my update is 'cancelled'. I am quite sure that I've
typed it in correctly after trying this about half a dozen times to ensure
it wasn't just "me".

I read in the archives people in the past have had problems with this
facility, and I'm wondering what the current experience of the general
population is with this.

Not a big deal, but it would be nice to be able to have this done
automatically so when I fire up Q in the morning around 7 AM, the download
already took place with the bank and CC companies.

--
-------------------------------------------------------------
Regards -

- Andrew



Posted by Rick Blaine on December 27, 2007, 10:23 am
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>I tried for my first time enabling the OSU facility to automatically do a
>download at 6 AM every day. Despite whether or not I have the QDF file
>password protected, when I reboot windows to supposedly allow me to enter
>the vault PIN at Windows startup, it fails after complaining to me twice
>that the pin vault
>PW is not correct and my update is 'cancelled'. I am quite sure that I've
>typed it in correctly after trying this about half a dozen times to ensure
>it wasn't just "me".

OSU works fine. You have entered the PIN Vault manually and checked all your
PINs, right? Then the next thing is to initiative and OSU manually. Assuming
that works fine, the scheduled ones should work fine.

Posted by Andrew on December 27, 2007, 4:54 pm
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Rick Blaine wrote:
>
>> I tried for my first time enabling the OSU facility to automatically
>> do a download at 6 AM every day. Despite whether or not I have the
>> QDF file password protected, when I reboot windows to supposedly
>> allow me to enter the vault PIN at Windows startup, it fails after
>> complaining to me twice that the pin vault
>> PW is not correct and my update is 'cancelled'. I am quite sure
>> that I've typed it in correctly after trying this about half a dozen
>> times to ensure it wasn't just "me".
>
> OSU works fine. You have entered the PIN Vault manually and checked
> all your PINs, right? Then the next thing is to initiative and OSU
> manually. Assuming that works fine, the scheduled ones should work
> fine.

Thanks for the reply Rick, but with all due respect, maybe you don't
understand what I am trying to do? Perhaps I wasn't clear? This is the
option to allow Quicken to do a OSU AUTOMATICALLY when Quicken may not even
being used. There's an option that allows you (supposedly) to give the Pin
value once you reboot Windows so when the time comes (at 6 AM), one need to
be at the machine to give the PIN. This is the point that isn't working;
after the Windows reboot, it isn't taking my PIN correctly.
Specific to your comments:

>"You have entered the PIN Vault manually and checked all your PINs, right?"

No, no need for checking ALL the PINDs. After going thru the dialog to set
up a scheduled OSU, Quicken sez you need to reboot Windows to obtain the PIN
if you don't choose the manual method. Upon rebooting, Quicken comes up
with a small dialog asking for the vault PIN, and allows me only two times
to enter it before throwing up saying it's invalid. But it isn't! Manually
doing OSU within Quicken using the vault PIN is fine; it's just trying to
give it after the required reboot of Windows isn't working.

> "Then the next thing is to initiative and OSU manually. "
No, I want Quicken to do this at 6 AM, no manual stroking.


--

-------------------------------------------------------------
Regards -

- Andrew



Posted by Han on December 27, 2007, 6:12 pm
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I haven't had a problem doing a manual OSU (Q2008 DL, USA, Vista home
basic). That's how I've been used to doing things.

Once I saw this thread I tried to set up Q for doing an OSU
automagitically. Entering the password during this setup yielded an error,
so I did it again (same password as when manually updating). Same error.
However, shutting down the computer and restarting it gives me the prompt
for the PINvault password, and (WOW!!) it takes it. This has appened
several times now (fooling with things other than Quicken), and I am now
waiting for Q to perform the autimatic OSU.

I can't figure out what I might have done differently than you did, Andrew,
but so far and up to this point, Q is doing what it promised (I think!).
--
Best regards
Han
email address is invalid

Posted by Rick Blaine on December 27, 2007, 6:27 pm
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>Thanks for the reply Rick, but with all due respect, maybe you don't
>understand what I am trying to do? Perhaps I wasn't clear? This is the
>option to allow Quicken to do a OSU AUTOMATICALLY when Quicken may not even
>being used. There's an option that allows you (supposedly) to give the Pin
>value once you reboot Windows so when the time comes (at 6 AM), one need to
>be at the machine to give the PIN. This is the point that isn't working;
>after the Windows reboot, it isn't taking my PIN correctly.

OK, I use that feature every day and it works fine. What I was trying to do is
give you a framework for debugging your problem.

>no need for checking ALL the PINs.

Yes, there is a need. OSU uses the same PIN Vault as the manual initiation
method. The first thing you need to do is confirm that your PINs for each
account is correct. Manual or automatic doesn't matter at this point. You can
confirm this after entry by doing individual updates for each account. That
means going to the register and clicking on the "update" button in each account.
You should only have to enter the Pin Vault password, not the individual account
PIN.

>I want Quicken to do this at 6 AM, no manual stroking.

Right. The next step after you confirm that your PINs are correct and work when
manually initiated for each account is to kick off a OSU for all accounts
manually. You do that by clicking on the "Update" button in the tool bar or by
using the Online / One Step Update menu item. This will ask for the same PIN
Vault password that the automatic OSU asks for. Again, you should not be
entering individual accounts PINs - just the one Pin Vault password.

Only if you get everything above working are you ready to make the automatic
unattended download work. If you can't make these manual steps work, it sounds
like your PIN Valut is corrupted. I would blow it away and recreate it.

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