Q2009 won't run

Posted by JOhn Smith on June 3, 2009, 9:57 am

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HI,

My copy of Q2009 suddenly pops up with a message saying "This does not
appear to be the same computer that you copy of Quicken was originally
installed on...."

Any body have any idea what might have caused this.

My PC is running Vista SP1 and it definately is the same computer.

My real address is thegerm at netspace dot net dot au

Thanks,
thegerm

Posted by R. C. White on June 3, 2009, 10:35 pm

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Hi, John.

I've never heard of such a message from Quicken. What is the rest of the
message? Could it be a phishing attempt or other scam?

So far as I know, Intuit has never put a "same computer" restriction on
Quicken. But your email address suggests that you are in Australia.
Intellectual property rules and practices there might be much different from
here in Texas.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2009 and Windows Live Mail in Win7 x64)

> HI,

> My copy of Q2009 suddenly pops up with a message saying "This does not

> appear to be the same computer that you copy of Quicken was originally

> installed on...."

> Any body have any idea what might have caused this.

> My PC is running Vista SP1 and it definately is the same computer.

> My real address is thegerm at netspace dot net dot au

> Thanks,

> thegerm

Posted by JOhn Smith on June 7, 2009, 6:05 am

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Hi RC,

Yes, I am in Australia.
Shortly after I made my post, we suffered a power failure. When my PC
re-booted everything was OK. I don't know what caused it, but it was OK
for few days. I've just checked it now and the same thing has
happened!!!. The rest of the message says I should contact Quicken to
renew my License.

This is a Vista PC and I've been having a few issue with internet
connectivity in general. I've just tried 4 times and on the 4th go, it
works OK. This makes me think that Qucken trys to access the internet to
verify my license each time it starts, but because of my internet issue,
the connection does work and hence the strange message.

Thanks, anyway, for your response

thegerm at netspace dot net dot au

R. C. White wrote:

> Hi, John.

> I've never heard of such a message from Quicken. What is the rest of

> the message? Could it be a phishing attempt or other scam?

> So far as I know, Intuit has never put a "same computer" restriction on

> Quicken. But your email address suggests that you are in Australia.

> Intellectual property rules and practices there might be much different

> from here in Texas.

> RC