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Subject Author Date
Quicken 2001 - "Unable to validate your file . . . " Mr. Slow 05-20-2008
Posted by Mr. Slow on May 20, 2008, 8:13 am
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 I have been using Quicken 2001 (UK version) for a number of years without a
problem, under platforms of Windows 2000, Windows XP Pro. and now Windows
Vista Home Premium. This latest setup has been working quite happily for
about 6 months but now, without warning, refuses to do so.

The program starts but any attempt to open a *.qdf file fails with this
error

"Unable to validate your file. Contact Intuit Technical Support"

Sadly, UK versions of Quicken are no longer supported or updated by Intuit.
The software is obviously fairly old but has always worked well, even with
Vista. I don't believe this to be a Vista issue - it worked just fine for
some months before this problem.

I have attempted to restore backups and validate the files, without
success - same error message. However, the files are not corrupt because I
can open them in Quicken installations under Windows 2000 and Windows XP. I
have reinstalled the program - no change.

Does anyone have any further ideas, please?


--
Remove ".invalid" and replace with ".com" to reply


Posted by Jim Jensen on May 20, 2008, 4:09 pm
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> I have been using Quicken 2001 (UK version) for a number of years
> without a problem, under platforms of Windows 2000, Windows XP Pro.
> and now Windows Vista Home Premium. This latest setup has been working
> quite happily for about 6 months but now, without warning, refuses to
> do so.
>
> The program starts but any attempt to open a *.qdf file fails with
> this error
>
> "Unable to validate your file. Contact Intuit Technical Support"
>
> Sadly, UK versions of Quicken are no longer supported or updated by
> Intuit. The software is obviously fairly old but has always worked
> well, even with Vista. I don't believe this to be a Vista issue - it
> worked just fine for some months before this problem.
>
> I have attempted to restore backups and validate the files, without
> success - same error message. However, the files are not corrupt
> because I can open them in Quicken installations under Windows 2000
> and Windows XP. I have reinstalled the program - no change.
>
> Does anyone have any further ideas, please?

Since the program starts, will it let you create/read a NEW Quicken
file?




Posted by Mr. Slow on May 20, 2008, 6:03 pm
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>
>
> > I have been using Quicken 2001 (UK version) for a number of years
> > without a problem, under platforms of Windows 2000, Windows XP Pro.
> > and now Windows Vista Home Premium. This latest setup has been working
> > quite happily for about 6 months but now, without warning, refuses to
> > do so.
> >
> > The program starts but any attempt to open a *.qdf file fails with
> > this error
> >
> > "Unable to validate your file. Contact Intuit Technical Support"
> >
> > Sadly, UK versions of Quicken are no longer supported or updated by
> > Intuit. The software is obviously fairly old but has always worked
> > well, even with Vista. I don't believe this to be a Vista issue - it
> > worked just fine for some months before this problem.
> >
> > I have attempted to restore backups and validate the files, without
> > success - same error message. However, the files are not corrupt
> > because I can open them in Quicken installations under Windows 2000
> > and Windows XP. I have reinstalled the program - no change.
> >
> > Does anyone have any further ideas, please?
>
> Since the program starts, will it let you create/read a NEW Quicken
> file?
>
Jim,

Thanks for your interest. Yes, I can create/backup/restore and read a new
file. If I attempt to restore any of my old files I get a message saying
that the restore is successful but when I try to open the file, I get the
message "Unable to validate your file. Contact Intuit Technical Support".

Any clues?


--
To reply, replace "invalid" with "com"



Posted by Jim Jensen on May 20, 2008, 10:27 pm
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"Mr. Slow" wrote:

>> > I have been using Quicken 2001 (UK version) for a number of years
>> > without a problem, under platforms of Windows 2000, Windows XP Pro.
>> > and now Windows Vista Home Premium. This latest setup has been
>> > working
>> > quite happily for about 6 months but now, without warning, refuses
>> > to
>> > do so.
>> >
>> > The program starts but any attempt to open a *.qdf file fails with
>> > this error
>> >
>> > "Unable to validate your file. Contact Intuit Technical Support"
>> >
>> > Sadly, UK versions of Quicken are no longer supported or updated
>> > by
>> > Intuit. The software is obviously fairly old but has always worked
>> > well, even with Vista. I don't believe this to be a Vista issue -
>> > it
>> > worked just fine for some months before this problem.
>> >
>> > I have attempted to restore backups and validate the files, without
>> > success - same error message. However, the files are not corrupt
>> > because I can open them in Quicken installations under Windows 2000
>> > and Windows XP. I have reinstalled the program - no change.
>> >
>> > Does anyone have any further ideas, please?

>> Since the program starts, will it let you create/read a NEW Quicken
>> file?

> Jim,
> Thanks for your interest. Yes, I can create/backup/restore and read a
> new
> file. If I attempt to restore any of my old files I get a message
> saying
> that the restore is successful but when I try to open the file, I get
> the
> message "Unable to validate your file. Contact Intuit Technical
> Support".
>
> Any clues?


You might try running UAC in the quiet mode, or disabling it
temporarily, to see if that is the cause of your problem. Here is a
tool that makes it easy:
http://www.tweak-uac.com/what-is-tweak-uac/





Posted by Mr. Slow on May 21, 2008, 5:15 am
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> "Mr. Slow" wrote:
>
>>> > I have been using Quicken 2001 (UK version) for a number of years
>>> > without a problem, under platforms of Windows 2000, Windows XP Pro.
>>> > and now Windows Vista Home Premium. This latest setup has been working
>>> > quite happily for about 6 months but now, without warning, refuses to
>>> > do so.
>>> >
>>> > The program starts but any attempt to open a *.qdf file fails with
>>> > this error
>>> >
>>> > "Unable to validate your file. Contact Intuit Technical Support"
>>> >
>>> > Sadly, UK versions of Quicken are no longer supported or updated by
>>> > Intuit. The software is obviously fairly old but has always worked
>>> > well, even with Vista. I don't believe this to be a Vista issue - it
>>> > worked just fine for some months before this problem.
>>> >
>>> > I have attempted to restore backups and validate the files, without
>>> > success - same error message. However, the files are not corrupt
>>> > because I can open them in Quicken installations under Windows 2000
>>> > and Windows XP. I have reinstalled the program - no change.
>>> >
>>> > Does anyone have any further ideas, please?
>
>>> Since the program starts, will it let you create/read a NEW Quicken
>>> file?
>
>> Jim,
>> Thanks for your interest. Yes, I can create/backup/restore and read a new
>> file. If I attempt to restore any of my old files I get a message saying
>> that the restore is successful but when I try to open the file, I get the
>> message "Unable to validate your file. Contact Intuit Technical Support".
>>
>> Any clues?
>
>
> You might try running UAC in the quiet mode, or disabling it temporarily,
> to see if that is the cause of your problem. Here is a tool that makes it
> easy:
> http://www.tweak-uac.com/what-is-tweak-uac/
>
>
Jim,

I have always run Vista with UAC disabled - it's far too intrusive for
experienced computer users. I am intrigued that I can create and read a new
file but not any of my old ones. There must be a clue there somewhere!


--
Remove ".invalid" and replace with ".com" to reply



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