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Posted by Mr. Slow on May 21, 2008, 6:10 pm
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> "Mr. Slow" wrote:
>
> >>>> > I have been using Quicken 2001 (UK version) for a number of years
> >>>> > without a problem, under platforms of Windows 2000, Windows XP
> >>>> > Pro.
> >>>> > and now Windows Vista Home Premium. This latest setup has been
> >>>> > working
> >>>> > quite happily for about 6 months but now, without warning,
> >>>> > refuses to
> >>>> > do so.
> >>>> >
> >>>> > The program starts but any attempt to open a *.qdf file fails
> >>>> > with
> >>>> > this error
> >>>> >
> >>>> > "Unable to validate your file. Contact Intuit Technical Support"
> >>>> >
> >>>> > Sadly, UK versions of Quicken are no longer supported or updated
> >>>> > by
> >>>> > Intuit. The software is obviously fairly old but has always
> >>>> > worked
> >>>> > well, even with Vista. I don't believe this to be a Vista issue -
> >>>> > it
> >>>> > worked just fine for some months before this problem.
> >>>> >
> >>>> > I have attempted to restore backups and validate the files,
> >>>> > without
> >>>> > success - same error message. However, the files are not corrupt
> >>>> > because I can open them in Quicken installations under Windows
> >>>> > 2000
> >>>> > and Windows XP. I have reinstalled the program - no change.
> >>>> >
> >>>> > Does anyone have any further ideas, please?
>
> >>>> Since the program starts, will it let you create/read a NEW Quicken
> >>>> file?
>
> >>> Jim,
> >>> Thanks for your interest. Yes, I can create/backup/restore and read
> >>> a new
> >>> file. If I attempt to restore any of my old files I get a message
> >>> saying
> >>> that the restore is successful but when I try to open the file, I
> >>> get the
> >>> message "Unable to validate your file. Contact Intuit Technical
> >>> Support".
> >>>
> >>> Any clues?
>
> >> You might try running UAC in the quiet mode, or disabling it
> >> temporarily, to see if that is the cause of your problem. Here is a
> >> tool that makes it easy:
> >> http://www.tweak-uac.com/what-is-tweak-uac/
>
> > I have always run Vista with UAC disabled - it's far too intrusive for
> > experienced computer users. I am intrigued that I can create and read
> > a new file but not any of my old ones. There must be a clue there
> > somewhere!
>
> How about this:
> 1. Open the good file on the XP machine (It IS a separate machine,
> right?).
> 2. Go into File/File Operations and rename the file.
> 3. Validate the renamed file on the XP machine.
> 4. Use Q backup to backup the renamed file from the XP machine to a
> flash drive.
> 5. Use Q restore to restore the renamed file from the flash drive to the
> Vista machine.
> 6. Open the renamed file on the Vista machine.
Jim. Thanks again. Your fix didn't work, but I figured out the reason when I
started to get the same validation errors on a Win XP Pro machine. Some some
reason, the backed up Quicken files on a flash drive I was using to copy
between machines were corrupt. This is strange, because I must have backed
up Quicken files a dozen or more times to that drive in an attempt to get
this problem solved, and they were all corrupted every time. It appears it
was a problem with the flash drive which I have now reformatted and the
copied files are now working just fine on the Vista machine as well as that
running XP. Thanks again for your efforts at solving this difficult issue -
it would appear it was never a Quicken problem at all!
--
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