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Posted by Laura on February 7, 2007, 9:18 pm
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> Laura wrote:
>>> Laura wrote:
>>>> I'm asking this question on behalf of a friend who is
>>>> still using Quicken 2004 Basic. Her credit union only
>>>> supports Web Connect. Her usual method of updating her
>>>> Quicken file is to log into her credit union account
>>>> using her browser and downloading to a QIF file.
>>>> With the sunsetting of 2004 coming in the near future,
>>>> will she be able to continue to use 2004 or does she
>>>> need to upgrade to 2007.
>>>> She has not been able to get 2007 using the QFX method
>>>> to work yet so she is hoping that she can continue with
>>>> 2004 & QIF files.
>>>
>>> If she doesn't use Quicken to "download" (Quicken
>>> doesn't "download" qif files, it just "imports" them)
>>> *anything* (including quotes), she can continue to use
>>> Q2004.
>>
>> Thanks John. that's what I was thinking.
>>
>> If she choses to try again to get 2007 to work, do you
>> have a link to basic instructions setting up an account
>> using the QFX method? She has entered her account number
>> & password but gets an error message saying Quicken can
>> not verify her financial institution. Any suggestions for
>> resolving that error? She's getting very frustrated with
>> Quicken and about to give it up totally.
>
> Sorry to hear that.
>
> I don't know of any specific instructions; the newer versions of
> Quicken are generally supposed to setup account easily. I've
> never had any problems.
>
> I know the financial institution must be in the Participating
> Financial Institutions list, and I know you have to use the
> exact correct fi name (assuming you are entering it in Quicken
> before setting up).
>
> Occasionally the user-id and/password for Quicken are not the
> same as the ones used to logon to the fi web site independently
> of Quicken.
>
> There are non-Quicken factors that can be involved; firewalls,
> browser settings, etc; those are unique to the user.
>
> Also, I have no experience with Q2007, though I don't remember
> any special problems reported about it for just setting up
> accounts.
>
> One thing you could try is to clear any fi information from the
> Account Attributes; then logon to the fi's website outside of
> Quicken; download the QFX data; and tell Windows to Open rather
> than Save ... which should start Quicken and ask you which
> account the data is for. You may need to double check that the
> QFX extension is set to be opened by the Quicken Launcher
> (qw.exe): that's in Windows Explorer > Tools > Folder Options >
> File Types.
>
> If you get one or more errors; post the error numbers here (or
> you can look them up yourself at the Intuit Help & Support site:
> select product, then enter the error number in the search text).
Thanks again. I will pass your info on to her. Hopefully we'll figure it
out.
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