Quicken 2005 H&B - Says Update Available But It Isn't

Posted by Stewart Berman on June 3, 2007, 2:37 pm

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I am running Quicken 2005 H&B R6.

When I started it today it asked if I wanted to update Quicken now. I
hit cancel and went to the Quicken web site to download the update.
Unfortunately, the latest update for Quicken 2005 is QW05R6PATCH.EXE
which I already have and already applied.

Is there an R7 update for Quicken 2005 and if so why isn't Intuit
posting it on its web site for manual download and application?

Posted by Stewart Berman on June 5, 2007, 10:09 pm

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Quicken support said there wasn't another update and that it must be
an installation problem and to uninstall Quicken 2005. Then delete
the folders under my profile related to Quicken 2005. Then install it
again and then apply the R6 patch.

Instead I just ran the R6 patch again. It said it wouldn't be applied
because my version of Quicken already had the last patch applied.
Then after I clicked on that it said my version was up to date and it
ended.

I no longer get the update request when I start Quicken 2005. It
appears the R6 patch did set some flag somewhere that it was already
applied.

Intuit's technical support seems to have been trained to provide users
with the standard four R's workarounds:
        Retry
        Reboot
        Reinstall
        Regurgitate

But at least they respond.

>I am running Quicken 2005 H&B R6.

>When I started it today it asked if I wanted to update Quicken now. I

>hit cancel and went to the Quicken web site to download the update.

>Unfortunately, the latest update for Quicken 2005 is QW05R6PATCH.EXE

>which I already have and already applied.

>Is there an R7 update for Quicken 2005 and if so why isn't Intuit

>posting it on its web site for manual download and application?

Posted by MISTERTibbs on June 7, 2007, 11:18 pm

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I also had issues with one step update on 05 H & B. After replacing
my hard drive, I reinstalled Quicken. The first time I ran One Step
update, it alerted me that there updates through R5 were available.
The download started and I got progress messages then at the very last
step - update failed, no additional information provided. I tried
twice then I decided to update manually. The R6 updated never showed
up in One Step Update.