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Posted by R. C. White on March 11, 2007, 11:27 am
Please log in for more thread options Hi, David.
Congratulations! ;<)
And Thanks for the report back.
RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Currently running Vista Ultimate x64)
> RC,
>
> Following up on my previous reply to you, thanks to your input I was able
> to fix the problem. I couldn't find any other information on the web
> about this, so I double-checked an old backup. It updated fine without
> that error message. I then re-loaded my original files and did updates in
> them. They, now, both work fine. I have no idea what happened. But, I'm
> guessing that something must have happened to one of those "data" files
> that Quicken uses to download information (i.e., not the QFX file).
> Loading up an my old data and whatever that associated file might be, and
> then doing an update, seems to have fixed that file (must have knocked a
> stuck electron loose :) ). Whatever it was, it's working now. Thanks.
>
>
>
>> Hi, David.
>>
>> How about this for a coincidence? Just after reading your message, I was
>> catching up on some year-old posts here and found one by "Les" on
>> 4/2/2006, with the subject, "Error Message - Inconsistent on 2 different
>> Computers?????" Since you may not be a packrat like me and that post may
>> have scrolled out of your reach, I've copy'n'pasted the whole message:
>>
>> <paste>
>> I use Quicken 2006. About 2 weeks ago, I got the following error
>> message:
>>
>> Portfolio accounts Internal data error: [No Cust Info] Loading for
>> Acct key: ---"
>>
>> A couple of very knowledgeable people on this forum responded to my
>> problem
>> and suggested that I validate and supervalidate the file, since the data
>> file might be corrupted. I did this and no errors were indicated. I
>> chatted with Intuit Tech support but they were no help.
>>
>> Since then, I have taken a 2 week old backup, well before the error
>> message
>> appeared, and loaded that data file onto my other computer ( I got a new
>> computer 3 months ago) which still had Quicken 2006 loaded on it. I did
>> not
>> have this error message and I have done several downloads and there are
>> no
>> error messages. I then copied this data file, validated and
>> supervalidated
>> the copied file, and no errors were indicated. Then, I copied the copied
>> data file back onto my new computer and opened up Quicken. Then I did a
>> download, but still see the original error mesage on the new computer but
>> not on the older computer. It is the same data file and same quicken
>> 2006
>> rel 6.
>>
>> How can this be?????? Do you think that I should uninstall quicken 2006
>> from the new computer and install it again? By the way, I have another
>> data
>> file which I use on the new computer and it has no error messages with
>> it.
>>
>> Would appreciate any help or suggestions. Other than the error message
>> in
>> the OnLine Summary Report, everything else seems OK!!
>> <paste>
>>
>>
>> Sadly, there were no responses to Les' question. However, his year-old
>> post shows that it has nothing to do with Vista (as someone suggested),
>> but is a pre-existing problem that is most likely caused by something
>> within Intuit. Perhaps Les or the "very knowledgeable people" that he
>> mentioned have by now found a solution to the problem.
>>
>> RC
>>
>>> I'm using Quicken 2005 Premier on Vista Ultimate. Outside of crashing
>>> on exit whenever I do an online update, it's been working acceptably.
>>> This morning, upon finishing my online update, I see the following error
>>> message in the Online Update Summary:
>>>
>>> "Portfolio accounts Internal data error: [NoCustInfo] Load with
>>> ExtKey:INTU#118948177 - No Database resources"
>>>
>>> I have no idea what that means or what I'm supposed to do. The error
>>> message specifies my "Portfolio accounts." But, they look fine to me.
>>> Any suggestions?
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