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Subject Author Date
Quicken 2006 Deluxe PC Xp Pro PinVault PeterH 03-24-2007
Posted by PeterH on March 24, 2007, 10:12 am
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For some reason, my pinvault does not want to cecognize my pin for my
Citi credit card. I know that it is the right one as it has recognized
it before and I have been able to manually access the account on the
web. I just can't download the transaction(s) there. Anybody have any
ideas? I have reentered the pin in the pinvault, and have manually
entered the password as instructed, but am told that it is wrong. All
other accounts seem to work properly.
Help! What happened? How can I fix it? Can I delete a file with the
pin vault in it and start over?

Thanks.
PeterH

Posted by YoYo on March 24, 2007, 2:09 pm
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To follow up, I deleted the pinvault and made a new one to no avail.
This seems to be a Quicken problem rather than a CITI problem. John,
you out there??? :-)

Thanks.

PeterH



>For some reason, my pinvault does not want to cecognize my pin for my
>Citi credit card. I know that it is the right one as it has recognized
>it before and I have been able to manually access the account on the
>web. I just can't download the transaction(s) there. Anybody have any
>ideas? I have reentered the pin in the pinvault, and have manually
>entered the password as instructed, but am told that it is wrong. All
>other accounts seem to work properly.
>Help! What happened? How can I fix it? Can I delete a file with the
>pin vault in it and start over?
>
>Thanks.
>PeterH

Posted by Laura on March 24, 2007, 2:30 pm
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Try creating a new Quicken file. Maybe your current one is corrupted. I had
that happen to me and I had to start all over again.

> To follow up, I deleted the pinvault and made a new one to no avail.
> This seems to be a Quicken problem rather than a CITI problem. John,
> you out there??? :-)
>
> Thanks.
>
> PeterH
>
>
>
>>For some reason, my pinvault does not want to cecognize my pin for my
>>Citi credit card. I know that it is the right one as it has recognized
>>it before and I have been able to manually access the account on the
>>web. I just can't download the transaction(s) there. Anybody have any
>>ideas? I have reentered the pin in the pinvault, and have manually
>>entered the password as instructed, but am told that it is wrong. All
>>other accounts seem to work properly.
>>Help! What happened? How can I fix it? Can I delete a file with the
>>pin vault in it and start over?
>>
>>Thanks.
>>PeterH


Posted by PeterH on March 24, 2007, 2:55 pm
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Thanks, Laura, but I think that that might be a last resort
proposition. For as much as I use that card, I'll manually make
entries if necessary. However, there has to be a reason... everything
else seems to work properly. You would think that if one were to crap
out that all would go, wouldn't you? Seems not to want to take any
password for that account at all.

Maybe what I need to do is dissaccociate it with the web and start
over. Not sure how to do that, but maybe that is the next step.

Thanks again for your input.

PeterH

wrote:

>Try creating a new Quicken file. Maybe your current one is corrupted. I had
>that happen to me and I had to start all over again.
>
>> To follow up, I deleted the pinvault and made a new one to no avail.
>> This seems to be a Quicken problem rather than a CITI problem. John,
>> you out there??? :-)
>>
>> Thanks.
>>
>> PeterH
>>
>>
>>
>>>For some reason, my pinvault does not want to cecognize my pin for my
>>>Citi credit card. I know that it is the right one as it has recognized
>>>it before and I have been able to manually access the account on the
>>>web. I just can't download the transaction(s) there. Anybody have any
>>>ideas? I have reentered the pin in the pinvault, and have manually
>>>entered the password as instructed, but am told that it is wrong. All
>>>other accounts seem to work properly.
>>>Help! What happened? How can I fix it? Can I delete a file with the
>>>pin vault in it and start over?
>>>
>>>Thanks.
>>>PeterH

Posted by Han on March 24, 2007, 3:33 pm
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4ax.com:

> Maybe what I need to do is dissaccociate it with the web and start
> over. Not sure how to do that, but maybe that is the next step.
>
That may be the solution. You have to change online services - deactivate
transaction download. Then reactivate.
--
Best regards
Han
email address is invalid

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