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Posted by Debbie Becker on May 2, 2007, 5:48 pm
Please log in for more thread options Debbie Becker wrote:
> I know this has been covered in the past, but have been
> unable to find this precise situation while searching
> archives.
>
> Did One-Step Update this morning with no problems. Before
> reconciling all downloaded transactions, went to Credit
> Union account to update that as well (won't work under
> One-Step Update, WebConnect instead). When WebConnect
> started, got the "updating Windows Installation" message
> and Quicken closed.
>
> Tried to re-open Quicken and it said I needed to
> reinstall. Reinstalled (used repair option).
>
> Quicken now opens, but shows that I have downloaded
> transactions for three accounts. No transactions appear
> in the Downloaded Transactions window of course.
>
> What is the best way to clear this out?
> Deactivate/Reactivate download for all affected accounts?
Try this
https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_f
aqid=5680
But I would consider not doing step 9 as described, and
postponing steps 10/11. Instead, I would download the manual
updates for Q2007 from Intuit; and apply the R4 patch manually;
then run Quicken, etc..
=============================================================
Thanks much, John .. had seen that one but had *really* hoped to avoid a
reinstall. However, it did the trick, although I did have a bad moment when
Quicken refused to open completely (kept hanging when I tried to open my
file). Clicked on my Quicken file to open it which worked and it's fine now.
Thanks again .. much appreciated!
Deb
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