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Subject Author Date
Quicken 2007 on Windows Vista Ehsan Ahmed 06-26-2007
Posted by Ehsan Ahmed on June 26, 2007, 8:04 am
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I just upgraded to windows vista home premium with clean isntallation. After
I reinstalled Quicken, I notices that Quicken 2007 was not installed
propertly. I tried uninstallation the program but but it failed. It went
through uninstallation process but the Quicken 2007 still shows in the
program list. When I try to reinstall the program it gives me menu with
repair or modification but does not let me reinstall the program. How do I
do clean removal and reinstallation of Quicken 2007 in Vista?
Thanks.


Posted by R. C. White on June 26, 2007, 3:30 pm
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Hi, Ehsan.

> I tried uninstallation the program but but it failed.

HOW did you try to uninstall Quicken? In Vista, click Start | Control Panel
| Programs and Features, highlight Quicken 2007 and click Uninstall.

That should get rid of the old Quicken, but if it doesn't, all is not lost.

Just find the qw.exe file and delete it. (Better yet, just change the name;
how about qwbak.exx? Any name that Quicken Setup won't recognize as
Quicken's executable file.)

Then run Quicken Setup again.

> I notices that Quicken 2007 was not installed propertly.

HOW was it improper? Maybe that doesn't matter. The re-installation SHOULD
cure any defect. It probably will use any leftovers from the prior
install/uninstall, such as the desktop icon.

> When I try to reinstall the program it gives me menu with repair or
> modification but does not let me reinstall the program.

Have you tried the Repair operation? Maybe that will work and is all you
need.

If this doesn't work, when you post back, please tell us, step by step,
exactly HOW you are trying to uninstall and reinstall, and what results you
see, including - verbatim - any error messages.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Currently running Vista Ultimate x64)

>I just upgraded to windows vista home premium with clean isntallation.
>After I reinstalled Quicken, I notices that Quicken 2007 was not installed
>propertly. I tried uninstallation the program but but it failed. It went
>through uninstallation process but the Quicken 2007 still shows in the
>program list. When I try to reinstall the program it gives me menu with
>repair or modification but does not let me reinstall the program. How do I
>do clean removal and reinstallation of Quicken 2007 in Vista?
> Thanks.


Posted by David A. Lessnau on June 26, 2007, 8:32 pm
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I'd recommend going to Intuit's site and running through their menus to the
Support section. Then doing a search for Vista. Here's something from
there that appears to meet your needs. But, you'll need to confirm it:

"Unable to open, install, or uninstall Quicken on Microsoft Windows Vista
Answer

To resolve this issue:

1. Download and install the Windows Installer Clean Up Utility from the
Microsoft support site.
2. To run the Windows Install Clean Up Utility, click the Windows Start
button and select All Programs > Windows Install Clean Up.
3. From the list of installed products select each version of Quicken
installed and click Remove. After removing all versions, click Exit.
4. Delete the Quicken shared folder:
1. Click the Start button and select Computer.
2. From the top menu bar, click on Organize, and select Folder and
Search options.
3. Select the View tab.
4. In the section labeled Hidden Files and Folders select Show
hidden files and folders.
5. Click OK.
6. Double-click Local Disk (C:).
7. Double-click ProgramData.
8. Double-click Intuit.
9. Right-click on Quicken and select Delete. When asked if you
are sure you want to move this folder to the recycle bin, click on Yes.
10. Restart your computer.
5. Insert your Quicken CD-ROM. If you are prompted to install Quicken,
click No or Cancel.
6. Click the Start button and select Computer.
7. Right-click the CD-ROM drive that contains the Quicken program CD and
select Explore.
8. Right-click the install.exe file and select Run as Administrator.
(If you are using a downloaded version of Quicken, locate the Quicken
download file and right-click this file, and select Run as Administrator) If
you receive a warning about unauthorized access, click Allow.
9. If you are prompted for your Administrator password, enter the
password. If you did not establish an Administrator password when you
installed Windows Vista, click Continue.
10. Follow the on-screen prompts to install Quicken.
11. When prompted to update the program during the installation process,
click Update Now to install the latest updates.

Important Note: If the installation appears to stall, do not cancel the
installation or End Task using the Windows Task Manager. Installation may
take up to 2 hours to complete depending on the amount of RAM installed and
other system configuration settings."

Dave



>I just upgraded to windows vista home premium with clean isntallation.
>After I reinstalled Quicken, I notices that Quicken 2007 was not installed
>propertly. I tried uninstallation the program but but it failed. It went
>through uninstallation process but the Quicken 2007 still shows in the
>program list. When I try to reinstall the program it gives me menu with
>repair or modification but does not let me reinstall the program. How do I
>do clean removal and reinstallation of Quicken 2007 in Vista?
> Thanks.
>


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