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Subject Author Date
Quicken 2007 registration problem formerprof 12-19-2006
Posted by formerprof on December 19, 2006, 7:20 pm
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 I've just installed Q2007 Deluxe after uninstalling Q2005 Deluxe. Everything
seemed to go smoothly; the existing data files were backed up & converted
properly and 2007 is running perfectly so far as I can tell -- EXCEPT that
when I attempt to do the online update a screen comes up which says that I
have to register the program. When I proceed a blank registration window
opens and just sits there. If I close it I can proceed to the online update,
but I never get the opportunity to register and get rid of the prompt. Any
suggestions gratefully accepted. My Q2005 was, of course, properly
registered.

formerprof



Posted by Jim Jensen on December 19, 2006, 7:44 pm
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> I've just installed Q2007 Deluxe after uninstalling Q2005 Deluxe.
> Everything seemed to go smoothly; the existing data files were backed
> up & converted properly and 2007 is running perfectly so far as I can
> tell -- EXCEPT that when I attempt to do the online update a screen
> comes up which says that I have to register the program. When I
> proceed a blank registration window opens and just sits there. If I
> close it I can proceed to the online update, but I never get the
> opportunity to register and get rid of the prompt. Any suggestions
> gratefully accepted. My Q2005 was, of course, properly registered.
>=20
> formerprof

Click on Help, then click on Register Quicken.

Posted by formerprof on December 19, 2006, 9:38 pm
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Tried that & it doesn't work. I get the same blank "Welcome to Quicken
registration" window. Perhaps the web site is down -- IE7 shows "done" in
the lower left corner of the window. Nothing beyond that happens -- the
window just looks at me as stupidly as I look at it.

Thanks for the suggestion.

formerprof



> I've just installed Q2007 Deluxe after uninstalling Q2005 Deluxe.
> Everything seemed to go smoothly; the existing data files were backed
> up & converted properly and 2007 is running perfectly so far as I can
> tell -- EXCEPT that when I attempt to do the online update a screen
> comes up which says that I have to register the program. When I
> proceed a blank registration window opens and just sits there. If I
> close it I can proceed to the online update, but I never get the
> opportunity to register and get rid of the prompt. Any suggestions
> gratefully accepted. My Q2005 was, of course, properly registered.
>
> formerprof

Click on Help, then click on Register Quicken.


Posted by formerprof on December 20, 2006, 1:25 pm
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Aha!. If you press CTRL-SHIFT while clicking on "Online" from the menu bar
you get a screen which says you won't be prompted for registratiion
anymore -- and sure enough, you aren't. I got this tip from Intuit
telephone support without any hassle about the fee or whatever.

I'm happy to report that Q2007D is running for me without problem on Vista
RTM, the 32-bit version.

Good wishes to all.

formerprof



> Tried that & it doesn't work. I get the same blank "Welcome to Quicken
> registration" window. Perhaps the web site is down -- IE7 shows "done" in
> the lower left corner of the window. Nothing beyond that happens -- the
> window just looks at me as stupidly as I look at it.
>
> Thanks for the suggestion.
>
> formerprof


Posted by Jim Jensen on December 20, 2006, 6:00 pm
Please log in for more thread options
> Aha!. If you press CTRL-SHIFT while clicking on "Online" from the
> menu bar you get a screen which says you won't be prompted for
> registratiion anymore -- and sure enough, you aren't. I got this tip
> from Intuit telephone support without any hassle about the fee or
> whatever.=20
>=20
> I'm happy to report that Q2007D is running for me without problem on
> Vista RTM, the 32-bit version.
>=20
> Good wishes to all.
>=20
> formerprof

I never would have guessed you were running under Windows Vista. Maybe =
THAT was the culprit.



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