Quicken 2009

Posted by mred on April 2, 2009, 9:16 pm

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Hello all.
After upgrading to R5 for Quicken Premier 2009, the one step update no
longer works for my CU. Other FI's download fine. Has anyone else
noticed this phenomenon?
Thanks
Ed
--

mred

Posted by R. C. White on April 3, 2009, 9:14 am

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Hi, Ed.

You would have a MUCH better chance of getting a response if you post a New
message, rather than Reply to this very old thread, which has had no
responses in almost a year. (And use a more informative Subject than simply
Quicken 2009.) Only packrats like me even read such old threads. :^{

My Quicken 2009 Deluxe R5 has no problem with OSU - but I don't use your
Credit Union. Which CU is giving you a problem? In your post, please tell
us the version of Vista or other OS you are using. Sometimes that matters
and it never hurts to mention it.

RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2009 and Windows Live Mail in Win7 x64)

> Hello all.

> After upgrading to R5 for Quicken Premier 2009, the one step update no

> longer works for my CU. Other FI's download fine. Has anyone else

> noticed this phenomenon?

> Thanks

> Ed

Posted by mred on April 3, 2009, 9:42 pm

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Hi RC,
Actually thought I started a new thread. Sorry bout that.
I'm using Windows Vista Ultimate & Quicken Premier 2009 R5. Got
prompted for the R5 upgrade last week. Everything worked ok (for me)
until R5. Members1st Fed CU times out with a [cc-501] error message:

Quicken can't update these accounts right now, but the Quicken team is
already working on this issue to fix it. SOLUTION: please either wait
until tomorrow to try updating again, or go to Members1s Web site and
download from there. FOR MORE SOLUTIONS: click more info link.
[CC-501] more info.

I can use the web site ok, just wondered if anyone else noticed this.
Thx

Ed

wrote:

>Hi, Ed.

>You would have a MUCH better chance of getting a response if you post a New

>message, rather than Reply to this very old thread, which has had no

>responses in almost a year. (And use a more informative Subject than simply

>Quicken 2009.) Only packrats like me even read such old threads. :^{

>My Quicken 2009 Deluxe R5 has no problem with OSU - but I don't use your

>Credit Union. Which CU is giving you a problem? In your post, please tell

>us the version of Vista or other OS you are using. Sometimes that matters

>and it never hurts to mention it.

>RC

--

mred

Posted by John Pollard on April 4, 2009, 9:24 am

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mred wrote:

> Hi RC,

> Actually thought I started a new thread. Sorry bout that.

> I'm using Windows Vista Ultimate & Quicken Premier 2009 R5. Got

> prompted for the R5 upgrade last week. Everything worked ok (for me)

> until R5. Members1st Fed CU times out with a [cc-501] error message:

> Quicken can't update these accounts right now, but the Quicken team is

> already working on this issue to fix it. SOLUTION: please either wait

> until tomorrow to try updating again, or go to Members1s Web site and

> download from there. FOR MORE SOLUTIONS: click more info link.

> [CC-501] more info.

> I can use the web site ok, just wondered if anyone else noticed this.

I suspect that the installation of R5 isn't related to your problem.

That error is increasingly common for those who use Express Web Connect to
download. I think it has to do with Multi Factor Authentication problems.

If you want to test my theory, you can revert to R4.

Reinstall Quicken and reject the offer to automatically update to the
latest release. Go here:

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=3793

and navigate to the patch files for Q2009, download the R4 patch, and run
it (with Quicken closed).

If I'm wrong, you'll have your One Step Update back for the CU; if I'm
right, you can just let Quicken update you to R5 again (or download the
patch for R5 and update manually), with only the loss of a little time.

[If you have any trepidations, I suspect Vista must have something like
the XP "restore point": create one of those before you begin reinstalling
Quicken.]

--

John Pollard