Quicken 2009 H & B automatic update issue

Posted by Gen Buck Turgidson on February 9, 2009, 11:45 am

Please log in for more thread options

I hate anything that overrides my wishes. So let's get that out there
straight away.

If one goes to |Online|Schedule Updates| the
Quicken program says you that can clear the checkbox that has
pre-selected for me Sat 8:00 AM as time for automatic update.

Problem is, if I clear it, the program says that I MUST select
at least one time for update.

BTW...first time I noticed this, the update was hanging and I couldn't
open Quicken during this update.

Anybody got a fix for this? Is this something Intuit will address in
a software update?

Thanks!

Posted by John Pollard on February 9, 2009, 12:39 pm

Please log in for more thread options

Gen Buck Turgidson wrote:

> I hate anything that overrides my wishes. So let's get that out there

> straight away.

> If one goes to |Online|Schedule Updates| the

> Quicken program says you that can clear the checkbox that has

> pre-selected for me Sat 8:00 AM as time for automatic update.

> Problem is, if I clear it, the program says that I MUST select

> at least one time for update.

> BTW...first time I noticed this, the update was hanging and I couldn't

> open Quicken during this update.

> Anybody got a fix for this?

That depends on what you really want to do.

If you want to stop Scheduled Updates from happening, you do that by
unchecking every box on the left side of the Schedule Updates dialog (the
"Items fo Schedule") ... the boxes for the days of the week don't matter.

[And even after you uncheck all the boxes on the left, and Quicken allows
you to uncheck all the days of the week ... next time you open Schedule
Updates ... one of those days of the week will be checked.]

> Is this something Intuit will address in

> a software update?

Only Intuit can know this. But I don't think there is anything for them
to address about your problem, as I understand it.

--

John Pollard

Posted by Gen Buck Turgidson on February 9, 2009, 6:43 pm

Please log in for more thread options

wrote:

>If you want to stop Scheduled Updates from happening, you do that by

>unchecking every box on the left side of the Schedule Updates dialog (the

>"Items fo Schedule") ... the boxes for the days of the week don't matter.

Boxes on left were already cleared (unchecked).

>[And even after you uncheck all the boxes on the left, and Quicken allows

>you to uncheck all the days of the week ... next time you open Schedule

>Updates ... one of those days of the week will be checked.]

I didn't open Schedule Updates. You can't even close it with
everything unchecked!

>> Is this something Intuit will address in

>> a software update?

>Only Intuit can know this. But I don't think there is anything for them

>to address about your problem, as I understand it.

The problems are:

1. I prefer to do only manual updates.
2. When Quicken over-rides and does it's automated scheduled update,
the update hannnnnnnnnngggggggggssssssszzzzzzzz and you can't load
Quicken.

You have to open up task mgr and stop the appropriate processses.

Posted by John Pollard on February 9, 2009, 8:54 pm

Please log in for more thread options

Gen Buck Turgidson wrote:

> On Mon, 09 Feb 2009 17:39:46 GMT, "John Pollard" wrote:

> > If you want to stop Scheduled Updates from happening, you do that by

> > unchecking every box on the left side of the Schedule Updates

> > dialog (the "Items fo Schedule") ... the boxes for the days of the

> > week don't matter.

> Boxes on left were already cleared (unchecked).

Every one? Quotes? All the ones in the scrollable list of financial
institutions? Quicken.com?

Do you use (have you ever used) more than one Quicken data fileset? If
so, have you looked in the other fileset(s) to see if updates were
scheduled there?

Do you have your Password Vault setup?

Do you have a password on your Quicken data?

> > [And even after you uncheck all the boxes on the left, and Quicken

> > allows you to uncheck all the days of the week ... next time you

> > open Schedule Updates ... one of those days of the week will be

> > checked.]

> I didn't open Schedule Updates.

Not sure how you know the boxes on the left were unchecked then.

> You can't even close it with

> everything unchecked!

That's the response you'd get if there was something checked on the left
and you tried to uncheck all the days of the week, then click OK.

When I have nothing checked on the left, and I uncheck every day of the
week, I have no trouble exiting from the Schedule Updates dialog.

> >

> > > Is this something Intuit will address in

> > > a software update?

> >

> > Only Intuit can know this. But I don't think there is anything for

> > them to address about your problem, as I understand it.

> The problems are:

> 1. I prefer to do only manual updates.

As I said before, I assume(d) you did not want scheduled updates.

> 2. When Quicken over-rides and does it's automated scheduled update,

> the update hannnnnnnnnngggggggggssssssszzzzzzzz and you can't load

> Quicken.

I don't think Quicken (qw.exe) does the scheduled updates, I think it's a
separate application. And if Quicken is running when an update is
scheduled to run ... the scheduled update process is designed to wait
until you exit Quicken.

> You have to open up task mgr and stop the appropriate processses.

I think you have some other problem then.

Scheduled Updates are normally turned off by doing I suggested.

You can try making a Quicken Copy of your file and Validating that Copy.
Then try turning off scheduled updates in the Validated Copy (if it works,
make that file your regular file).

Also, go to Windows Start menu, click Run, then key "msconfig", click OK,
click the "Startup" tab, and look for "Quicken Scheduled Updates" and make
sure it's unchecked. Also look for "bagent" and uncheck it.

--

John Pollard