Quicken 2010 R2 crashes trying to update transactions

Posted by Evan Platt on October 26, 2009, 6:15 pm

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Well, thinking I had everything running good under Q2009, I upgraded
to Quicken 2010. Downloaded the updates after it installed. Now, when
I go to Account Options / Update now, Quicken simply closes. No error
or anything. Any suggestions? Don't even know what more information I
can provide since I don't even know what it's doing at this point, but
it just vanishes. No longer running in my list of processes. Yes, it
does ask for the Vault password, but right after that, it closes.

Thanks. :)
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Posted by JMc on October 26, 2009, 7:43 pm

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Evan, have you noticed whether there is any consistency in what application
you are left with after Quicken closes. I've had a similar problem with one
of my accounts and the symptom is that on any attempt to open or download to
that account, Quicken closes, and leaves me in a browser window. It has
been discussed here several times, without clear resolution. However, I've
found that if I verify my data file, I always find an incongruous log entry
suggesting that the verify has eliminated 65k transactions for the specific
account, and left a more appropriate 6 transactions (turns out 6 is the
correct amount to reflect a bi-weekly 401K investment.)

So, you might try the verify before the Update and read the log entries.

Good luck

> Well, thinking I had everything running good under Q2009, I upgraded

> to Quicken 2010. Downloaded the updates after it installed. Now, when

> I go to Account Options / Update now, Quicken simply closes. No error

> or anything. Any suggestions? Don't even know what more information I

> can provide since I don't even know what it's doing at this point, but

> it just vanishes. No longer running in my list of processes. Yes, it

> does ask for the Vault password, but right after that, it closes.

> Thanks. :)

> --

> To reply via e-mail, remove The Obvious from my e-mail address.

Posted by Evan Platt on October 27, 2009, 12:22 am

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wrote:
L

>Evan, have you noticed whether there is any consistency in what application

>you are left with after Quicken closes. I've had a similar problem with one

>of my accounts and the symptom is that on any attempt to open or download to

>that account, Quicken closes, and leaves me in a browser window. It has

>been discussed here several times, without clear resolution. However, I've

>found that if I verify my data file, I always find an incongruous log entry

>suggesting that the verify has eliminated 65k transactions for the specific

>account, and left a more appropriate 6 transactions (turns out 6 is the

>correct amount to reflect a bi-weekly 401K investment.)

>So, you might try the verify before the Update and read the log entries.

>Good luck

It just puts me back in whatever application I was last in - as if I
alt-tabbed out of it.

I did try Validate (assuming you mean File, File Operations,
Validate?) Said Validation was complete.

Where do I view any logs? I swear I looked through every menu
option...
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Posted by Don in San Antonio on October 29, 2009, 9:23 pm

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wrote:

> wrote:

> L

> >Evan, have you noticed whether there is any consistency in what applicat=

ion

> >you are left with after Quicken closes. =A0I've had a similar problem wi=

th one

> >of my accounts and the symptom is that on any attempt to open or downloa=

d to

> >that account, Quicken closes, and leaves me in a browser window. =A0 It =

has

> >been discussed here several times, without clear resolution. =A0However,=

I've

> >found that if I verify my data file, I always find an incongruous log en=

try

> >suggesting that the verify has eliminated 65k transactions for the speci=

fic

> >account, and left a more appropriate 6 transactions (turns out 6 is the

> >correct amount to reflect a bi-weekly 401K investment.)

> >So, you might try the verify before the Update and read the log entries.

> >Good luck

> It just puts me back in whatever application I was last in - as if I

> alt-tabbed out of it.

> I did try Validate (assuming you mean File, File Operations,

> Validate?) Said Validation was complete.

> Where do I view any logs? I swear I looked through every menu

> option...

> --

> To reply via e-mail, remove The Obvious from my e-mail address.

I had some problems with QP2010 that vanished after I reinstalled. I
used the same user account and just ran the install process. It's
important to note that I had no warning messages or any other sign of
a proble when I installed the program the first tine.

Posted by Evan Platt on November 2, 2009, 9:43 am

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On Mon, 26 Oct 2009 21:22:39 -0700, Evan Platt

>It just puts me back in whatever application I was last in - as if I

>alt-tabbed out of it.

>I did try Validate (assuming you mean File, File Operations,

>Validate?) Said Validation was complete.

>Where do I view any logs? I swear I looked through every menu

>option...

Anyone have any ideas? Still - rebooted a few times, still cannot One
Step Update...
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