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Posted by Bob Walton on June 3, 2006, 8:09 pm
Please log in for more thread options John Pollard wrote:
>
>
>>I have been using Qucken 99 since, well, 1999, and have had no
>>problems at all until I replaced my wife's computer's disk
>>drive with an 80 Gb drive and converted the filesystem to NTFS
>>(old one was 27 Gb with FAT32 file system). (Note: Quicken is
>>installed on my computer, and is not installed on her
>>computer.) I don't know which did it (larger drive or NTFS),
>>but when I try to backup Quicken 99 to her disk drive now (via
>>our residential network), I get an error box:
>>
>>"Unable to access the disk in drive I:. Please make sure the
>>drive is ready and the disk is not write-protected."
>>
>>I ensured that disk drive and the qbackup folder are shared
>>and that everything is not "read only". Despite that, the
>>problem persists. I note that I can copy the backup files
>>from my computer (where I also back them up on a second hard
>>drive --
>>which, BTW, is an NTFS drive, but only 10 Gb) to her drive
>>with no problem. I can also back the files up to an old
>>Iomega ZIP drive on her computer with no problem. Anyone run
>>into this problem and know a cause or solution?
>
>
> I'm not sure what the problem is, but doing a little searching
> turned up a couple of possibilities ... you can check them out,
> I don't have your setup.
>
> Just clarifying your "not 'read only'" comment: you have given
> both read and write access to the backup folder?
Yes, that is correct. The "read only" box is unchecked for the
I: drive, the I:qbackup folder, and the individual files.
>
> Have you mapped the backup folder to a drive letter?
Yes, I:
>
> Also, it's possible you may need to share the root directory on
> the networked disk; Quicken may need to create a temporary file
> there for the backup.
Yes, that is done also. The boxes to permit network users to
read and write both the share and folder are checked. Evidence
that all is in order is that I can drag&drop copy the backup
files into the I:qbackup folder from another drive successfully
-- Windows Explorer can write them, but for some reason Quicken
does not successfully see the drive.
--
Bob Walton
Email: http://bwalton.com/cgi-bin/emailbob.pl
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