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Subject Author Date
Quicken + Ameritrade confusion C. Mundi 11-25-2006
Posted by C. Mundi on November 25, 2006, 10:01 pm
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I'm a mostly happy user of Quicken 2005. I'm considering upgrading to
2007. Before I upgrade, I'd like to know if there is any hope of
Quicken handling my Ameritrade brokerage account correctly.

I've pretty much given up tracking securities in Quicken, at least for
my Ameritrade account. Quicken consistently finds ways to screw it up
to the tune of 15% or more. Automatic download starts off with the
wrong balances right off the bat. I have even deleted the account, set
it up entirely by hand, and then watched as the very first online
update messes up the balance. Surely I am not the only frustrated
user. Any pointers?

Thanks.
CM


Posted by Oilcan on November 25, 2006, 10:45 pm
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There is an assumption that Quicken is the problem. It might be on the
Ameritrade side. I no longer transact busness with Ameritrade (I did
not like statement presentation - my choice), but experience with
E-Trade was the same. Somewhere later (after several calls - and
several months) my balances do tie. In my case I deposited stock
certificates which was not reflected in one deposit, but yet in another
it was fine.

Have you called Ameritrade's Support Desk and have you gotten through
to someone beyond first level support? The more detail you can provide
them on why it is off by 15% the better they can help you.

I really don't think in upgrade to 2007 will resolve your problem. I
would still tackle this within your version.

I am using Q2007P btw....

Tony
C. Mundi wrote:
> I'm a mostly happy user of Quicken 2005. I'm considering upgrading to
> 2007. Before I upgrade, I'd like to know if there is any hope of
> Quicken handling my Ameritrade brokerage account correctly.
>
> I've pretty much given up tracking securities in Quicken, at least for
> my Ameritrade account. Quicken consistently finds ways to screw it up
> to the tune of 15% or more. Automatic download starts off with the
> wrong balances right off the bat. I have even deleted the account, set
> it up entirely by hand, and then watched as the very first online
> update messes up the balance. Surely I am not the only frustrated
> user. Any pointers?
>
> Thanks.
> CM


Posted by C. Mundi on November 26, 2006, 10:47 am
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Tony,

I'm also pretty unimpressed with Ameritrade statements. They are far
more complex than necessary. But they do make sense after a while and
I have to believe that many people have figured out how to use them
with Quicken. I'll try the other side of the equation as you suggest.

Thanks,
CM


Oilcan wrote:
> There is an assumption that Quicken is the problem. It might be on the
> Ameritrade side. I no longer transact busness with Ameritrade (I did
> not like statement presentation - my choice), but experience with
> E-Trade was the same. Somewhere later (after several calls - and
> several months) my balances do tie. In my case I deposited stock
> certificates which was not reflected in one deposit, but yet in another
> it was fine.
>
> Have you called Ameritrade's Support Desk and have you gotten through
> to someone beyond first level support? The more detail you can provide
> them on why it is off by 15% the better they can help you.
>
> I really don't think in upgrade to 2007 will resolve your problem. I
> would still tackle this within your version.
>
> I am using Q2007P btw....
>
> Tony
> C. Mundi wrote:
> > I'm a mostly happy user of Quicken 2005. I'm considering upgrading to
> > 2007. Before I upgrade, I'd like to know if there is any hope of
> > Quicken handling my Ameritrade brokerage account correctly.
> >
> > I've pretty much given up tracking securities in Quicken, at least for
> > my Ameritrade account. Quicken consistently finds ways to screw it up
> > to the tune of 15% or more. Automatic download starts off with the
> > wrong balances right off the bat. I have even deleted the account, set
> > it up entirely by hand, and then watched as the very first online
> > update messes up the balance. Surely I am not the only frustrated
> > user. Any pointers?
> >
> > Thanks.
> > CM


Posted by John Pollard on November 26, 2006, 11:30 am
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"C. Mundi" wrote
>
> I'm a mostly happy user of Quicken 2005. I'm considering
> upgrading to
> 2007. Before I upgrade, I'd like to know if there is any hope
> of
> Quicken handling my Ameritrade brokerage account correctly.
>
> I've pretty much given up tracking securities in Quicken, at
> least for
> my Ameritrade account. Quicken consistently finds ways to
> screw it up
> to the tune of 15% or more. Automatic download starts off
> with the
> wrong balances right off the bat. I have even deleted the
> account, set
> it up entirely by hand, and then watched as the very first
> online
> update messes up the balance. Surely I am not the only
> frustrated
> user. Any pointers?

I'm not an Ameritrade user, so I can't give you any firsthand
advice; and when you limit your explanation to "Quicken
consistently finds ways to screw it up", or "messes up the
balance", you make it difficult to provide secondhand advice.

In my experience, the vast majority of problems related to
downloads are caused by the financial institution, and
exacerbated by the user not understanding what they see and what
they should expect to see.

Without any details, I can't tell you much more. You might want
to try looking in the Quicken forums hosted by Intuit; there are
some posts there about Ameritrade. I'm never sure which Intuit
url's can be successfully used as a link, but if you go to the
Intuit Support site, there is a link to the forums.




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