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Quicken Bill Pay activates itself and links to my Chase VISA?

 

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Subject Author Date
Quicken Bill Pay activates itself and links to my Chase VISA? Margaret 09-03-2007
Posted by Margaret on September 3, 2007, 10:44 pm
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I have never, ever used Quicken Bill Pay, but I noticed that the after
doing a OSU (QP2008), I keep getting the summary page where I've checked
the "only display if there's an error" box. Upon further investigation,
I see there's an entry for me to enter my Quicken Bill Pay password.
But I have none, because I don't *use* QBP. When I looked in the Online
Center and Pin Vault, I can see an entry for Quicken Bill Pay that
believes itself to be connected to my Chase VISA account (has direct
download btw). When I edit my Chase VISA account, it says online bill
payment is not available, and the only option is to remove the account
from OSU.

I seem to recall others having this problem during a previous Quicken
upgrade, but I'm at a loss as to how it was remedied. Can anyone help
me with this?

Thanks and Regards,

Margaret

Posted by Margaret on September 4, 2007, 12:14 am
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I googled and finally found a thread in the Quicken User Forums where
this was a known bug back in 2005, and it took a patch from Inuit to
correct the problem. I definitely remembered the problem but was at a
loss for the solution. Unless there's something else, now I just have
to wait.

I'd appreciate it if anyone has any other info on this subject.

Thanks and Regards,

Margaret

Margaret wrote:
> I have never, ever used Quicken Bill Pay, but I noticed that the after
> doing a OSU (QP2008), I keep getting the summary page where I've checked
> the "only display if there's an error" box. Upon further investigation,
> I see there's an entry for me to enter my Quicken Bill Pay password. But
> I have none, because I don't *use* QBP. When I looked in the Online
> Center and Pin Vault, I can see an entry for Quicken Bill Pay that
> believes itself to be connected to my Chase VISA account (has direct
> download btw). When I edit my Chase VISA account, it says online bill
> payment is not available, and the only option is to remove the account
> from OSU.
>
> I seem to recall others having this problem during a previous Quicken
> upgrade, but I'm at a loss as to how it was remedied. Can anyone help
> me with this?
>
> Thanks and Regards,
>
> Margaret

Posted by Margaret on September 6, 2007, 3:05 pm
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I guess no one else has seen this prob due to the dearth of responses.
Anyway, I scanned my posts on the same subject on the Quicken user forum
from 2005. I see that my brute force solution was to delete the *.QEL
file and redownload. It meant deleting a fair number of duplicate
transactions, but the QBP entry is gone!

Just thought I'd post this in case it does crop up for someone else.

Regards,

Margaret

Margaret wrote:
> I have never, ever used Quicken Bill Pay, but I noticed that the after
> doing a OSU (QP2008), I keep getting the summary page where I've checked
> the "only display if there's an error" box. Upon further investigation,
> I see there's an entry for me to enter my Quicken Bill Pay password. But
> I have none, because I don't *use* QBP. When I looked in the Online
> Center and Pin Vault, I can see an entry for Quicken Bill Pay that
> believes itself to be connected to my Chase VISA account (has direct
> download btw). When I edit my Chase VISA account, it says online bill
> payment is not available, and the only option is to remove the account
> from OSU.
>
> I seem to recall others having this problem during a previous Quicken
> upgrade, but I'm at a loss as to how it was remedied. Can anyone help
> me with this?
>
> Thanks and Regards,
>
> Margaret

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