Quicken Deluxe 2005 - "one step update" not working

Posted by Jim Y. on August 25, 2006, 9:10 am

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I've been using Quicken Deluxe 2005 (on Windows XP Pro) with no
problems. About a week ago, when I select "update" (Quicken's "one-step
update") to download the latest transactions for credit cards, new
transactions are not downloaded even in there is activity. This happens
for all credit cards.

Is something corrupted somewhere telling it that there are no new
transactions, when in fact, there are? What do I look for? How do I
kick-start the credit card transaction download again?

There is no error message-- I see connection dialogs, then the update
window exits silently, which is what normally happens when there are no
new transactions. (But there are new transactions.)

Thanks.

Jim

Posted by danbrown on August 25, 2006, 11:49 am

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You might try going to you FI's web site outside of Quicken to
determine if, perhaps, they've made some change or are asking for more
identifying info that Q isn't providing.

OSU for Q '05 H&B is working fine for me as of 6:00 am CDT today, and I
download 10 accounts -- including multiple CC's -- each day.

db