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Posted by Richard Evans on May 31, 2008, 6:00 pm
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>Richard Evans wrote:
>> Out of the blue, I can no longer start Quicken. The splash screen
>> flashes briefly, and that's it. It won't start in Safe Mode either.
>> I'm running XP SP2
>>
>> Any suggestions?
>
>I don't have H&B, but I had the same problem with Quicken. I spent
>several hours with Intuit support, and they were not able to resolve the
>problem.
>
>Before doing anything, make sure you have a good backup copy of your
>data files somewhere else. You don't want to destroy your data. You can
>use Windows explorer to copy your data files to another location, or to
>a CD.
>
>I tried a lot of things that did not work. If you haven't tried them you
>might try...
>- Reinstalling Quicken
T%hat's my next step.
>- Moving your data file, so quicken can't find it, then start the
>program without a data file. Then try opening your file.
Did that. Same results: Just a flash of the splash screen, which
implies it's failing before it even looks for the files.
>- Try your data on another computer.
I'll keep that in mind.
>
>I ended up deleting the temp files in "c:documents and settingsall
>usersIntuitQuicken". I then did a "repair install". That resolved the
>problem.
This too.
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