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Subject Author Date
Quicken Help is broken? TomYoung 12-18-2007
Posted by Rick Blaine on December 18, 2007, 2:43 pm
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>>>http://www.vantagelinguistics.com/answerworks/release/
>>
>> Make that: "It's a known problem similar to the one previously fixed by
>> the
>> Answerworks patch, but apparently requires a new patch that is not
>> currently
>> available..."
>
>I received a notice from Intuit about a patch on their website to fix this
>problem:
>http://www.intuit.com/support/security/
>
>This page makes reference to the Dec 11 Microsoft updates but when I
>downloaded the updates none of them references Answerworks.

In any case, neither patch seems to fix the problem for me...

--
"Tell me what I should do, Annie."
"Stay. Here. Forever." - Life On Mars

Posted by Paul J. Hurley on December 18, 2007, 8:01 pm
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 The fix didn't make any difference here either.

FWIW, here is the Secunia description of the problem:
http://secunia.com/advisories/26670/

wrote:

>In any case, neither patch seems to fix the problem for me...
----
Paul J. Hurley
Caliban Computing
http://www.Caliban.com/
Spam resistant return email address.

Posted by John Pollard on December 18, 2007, 8:39 pm
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Rick Blaine wrote:
>
> In any case, neither patch seems to fix the problem for me...

The most current problem was created by the Microsoft "update"
that followed the Microsoft "update" that caused the original
problem.

Intuit has already said they do not have a current solution ...
but Intuit has also said that they are working on a solution.

No complaints posted will have any effect on the solution.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by Mark R. Cusumano on December 18, 2007, 8:42 pm
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>
>>>>http://www.vantagelinguistics.com/answerworks/release/
>>>
>>> Make that: "It's a known problem similar to the one previously fixed by
>>> the
>>> Answerworks patch, but apparently requires a new patch that is not
>>> currently
>>> available..."
>>
>>I received a notice from Intuit about a patch on their website to fix this
>>problem:
>>http://www.intuit.com/support/security/
>>
>>This page makes reference to the Dec 11 Microsoft updates but when I
>>downloaded the updates none of them references Answerworks.
>
> In any case, neither patch seems to fix the problem for me...

I just got off the "Live Help" with Intuit and they confirm it is still
broken and are working to fix it and recommended I use the on-line help.

--
Mark R. Cusumano
Skype Name: mark.cusumano
Web: http://The-Padded-Cell.spaces.live.com




Posted by Jeff on December 19, 2007, 11:34 am
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Some said it is related to KB942615. Some have uninstalled this update and
said that help did work.
Jeff

>>
>>>>>http://www.vantagelinguistics.com/answerworks/release/
>>>>
>>>> Make that: "It's a known problem similar to the one previously fixed by
>>>> the
>>>> Answerworks patch, but apparently requires a new patch that is not
>>>> currently
>>>> available..."
>>>
>>>I received a notice from Intuit about a patch on their website to fix
>>>this
>>>problem:
>>>http://www.intuit.com/support/security/
>>>
>>>This page makes reference to the Dec 11 Microsoft updates but when I
>>>downloaded the updates none of them references Answerworks.
>>
>> In any case, neither patch seems to fix the problem for me...
>
> I just got off the "Live Help" with Intuit and they confirm it is still
> broken and are working to fix it and recommended I use the on-line help.
>
> --
> Mark R. Cusumano
> Skype Name: mark.cusumano
> Web: http://The-Padded-Cell.spaces.live.com
>
>
>



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