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Posted by Laura on December 25, 2007, 1:39 pm
Please log in for more thread options And Art posted that he had run the Quicken update already. He also said that
he was running Quicken 2007 so Intuit might not have fixed that version yet.
> The above message posted on 12-22-07 is the latest update info.
> Jon Reinhardt
>>I would check the MS update site. They issued another IE update to fix
>>some
>>problems caused by the Dec 11 updates. Maybe this issue is addressed.
>>
>>>I have Q2007 Dlx, under Vista & IE7. I did the One Step Update on Sunday
>>>&
>>>Monday, but my Help is still broken.
>>>
>>>> The following Answer to this problem has just been posted on the
>>>> Quicken
>>>> Site. Jon Reinhardt
>>>>
>>>> It is very important for the security of your data that you update
>>>> Quicken 2008 to the latest release (QW08R5patch). The QW08R5patch
>>>> includes the important security update. It is just as important that
>>>> you
>>>> install the security update supplied by Microsoft. Together, these
>>>> security updates protect your data against a security vulnerability
>>>> that
>>>> Intuit discovered in some Microsoft Windows-based programs.
>>>>
>>>> We have identified a solution for the following products:
>>>>
>>>> a.. Quicken 2008 (Deluxe, Premier, and Home & Business)
>>>> b.. Quicken 2007 (Starter Edition, Deluxe, Premier, and Home &
>>>> Business)
>>>>
>>>>
>>>> To resolve this issue for the above listed products, please complete a
>>>> One Step Update within the Quicken Product by clicking on Online from
>>>> the menu bar, and select One Step Update, then click Update Now in the
>>>> One Step Update Settings window. After the update is complete you will
>>>> be able to view the help topics once again.
>>>>
>>>> Note: If you have already completed a One Step Update today, you will
>>>> need to perform another One Step Update tomorrow as the One Step Update
>>>> only looks for program updates once per day.
>>>>
>>>> If you are using a product other than ones listed above, and use
>>>> Microsoft Internet Explorer 7, you will find that you are still unable
>>>> to view the Quicken Help topics. But you can still get all the
>>>> information right here by searching the Quicken Support site. After
>>>> selecting your version of Quicken, you can search the same way you
>>>> search the Help, and you will find the same helpful answers and more.
>>>>
>>>>> Hi all:
>>>>>
>>>>> I don't use the built-in Quicken Help feature very often but today I
>>>>> did, and it seems to be broken. Clicking on "Quicken Help" in the
>>>>> drop-down menus brings up the "Quicken Personal Financial Software
>>>>> Help" window properly. I can select any of the the tabs available -
>>>>> Contents, Index or Search - and that works OK. However, actually
>>>>> selecting a topic to view brings up an Internet Explorer Script Error
>>>>> window - access denied - and selecting either the Yes or No button in
>>>>> the error window results in the right hand pane of the Help program
>>>>> telling me "This program cannot display the webpage."
>>>>>
>>>>> Anybody else experiencing this problem?
>>>>>
>>>>> TIA
>>>>>
>>>>> Tom Young
>>>>>
>>>>
>>>
>>
>>
>
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