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Subject Author Date
Quicken OnLine Backup Terri 02-06-2008
Posted by Jerry Boyle on February 8, 2008, 9:53 pm
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Nope, never even heard of them. Thanks for the suggestion though (or was it
a question?).

Are they safe to do business with? Quicken Online Backup is done by a third
party (used to be Connected, now I think it's Iron Mountain). I knew nothing
about them either but I felt safe with any company that Intuit certified.

By now they may have Quicken Online Backup working with Vista. I haven't
checked with them since last September.

For now I'm doing without. For me it's hardly worth the cost. All it saves
me is the effort of making sure I have a fairly recent backup outside of my
home to protect against theft, fire or other natural disaster.

> Have you checked out Carbonite or Mozy to see if they work with Vista?
>
>>I dropped this service last September. At that time, even though I
>>selected
>> exactly what folders to back up, it still insisted on scanning my entire
>> computer every time it made a backup. I never investigated this issue but
>> I
>> think it may be cause for concern.
>>
>> Simply seeing a display of your entire C drive isn't as big an issue. As
>> Oilcan stated they just want you to be able to mark what folders and
>> files
>> to back up and to make it easy for you to navigate to them if you need to
>> restore them.
>>
>> Online Backup wasn't working for Vista at the time I dropped it, probably
>> because it was too "snoopy" for Vista's taste.
>>
>> Re hexHead's comment, I'd make sure that your Quicken DB is
>> password-protected before you start using this service. You might also
>> want
>> to delete or password-protect all Quicken backups on your computer unless
>> you can be certain that they won't also be backed up online.
>>
>> Jerry
>>
>>>I don't have enough information here, but I believe Teri needs to select
>>>from her window the folders or files she wants updated. Depending on
>>>what
>>>she subscribed she might have enough space to backup her whole c drive.
>>>Unlikely, but possible.
>>>
>>> Teri at a minimum, select the high level folder where you Q data files
>>> reside. I have no problem with this service - nor am I concerned about
>>> hexHead's comment.
>>>
>>> If you have a friend that is somewhat professional in computers, look to
>>> that person for some advise (invite them over for ... as a bribe).
>>>
>>> Oilcan
>>>> wrote:
>>>>
>>>>>I finally decided to try the online service. My question is this - when
>>>>>I
>>>>>go
>>>>>into the program, I see ALL my C drive data in there - is this
>>>>>possible?
>>>>>Is
>>>>>this the way this backup system works? Am rather concerned.
>>>>>Thanks!
>>>>>
>>>>
>>>>
>>>> Why ANYBODY would upload ANY of their personal info ANYWHERE on the
>>>> internet is beyond me, much less your PERSONAL FINANCE info.
>>>
>>
>


Posted by Oilcan on February 9, 2008, 1:34 am
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There are two versions - Connect / Iron Mountain (very expensive for what
they do) and an Intuit Quicken Backup that is now integrated into the
product. I am talking about the Intuit version and not Connect / Iron
Mountain. Sorry for not making myself clear.

Oilcan
> Nope, never even heard of them. Thanks for the suggestion though (or was
> it
> a question?).
>
> Are they safe to do business with? Quicken Online Backup is done by a
> third
> party (used to be Connected, now I think it's Iron Mountain). I knew
> nothing
> about them either but I felt safe with any company that Intuit certified.
>
> By now they may have Quicken Online Backup working with Vista. I haven't
> checked with them since last September.
>
> For now I'm doing without. For me it's hardly worth the cost. All it saves
> me is the effort of making sure I have a fairly recent backup outside of
> my
> home to protect against theft, fire or other natural disaster.
>
>> Have you checked out Carbonite or Mozy to see if they work with Vista?
>>
>>>I dropped this service last September. At that time, even though I
>>>selected
>>> exactly what folders to back up, it still insisted on scanning my entire
>>> computer every time it made a backup. I never investigated this issue
>>> but
>>> I
>>> think it may be cause for concern.
>>>
>>> Simply seeing a display of your entire C drive isn't as big an issue. As
>>> Oilcan stated they just want you to be able to mark what folders and
>>> files
>>> to back up and to make it easy for you to navigate to them if you need
>>> to
>>> restore them.
>>>
>>> Online Backup wasn't working for Vista at the time I dropped it,
>>> probably
>>> because it was too "snoopy" for Vista's taste.
>>>
>>> Re hexHead's comment, I'd make sure that your Quicken DB is
>>> password-protected before you start using this service. You might also
>>> want
>>> to delete or password-protect all Quicken backups on your computer
>>> unless
>>> you can be certain that they won't also be backed up online.
>>>
>>> Jerry
>>>
>>>>I don't have enough information here, but I believe Teri needs to select
>>>>from her window the folders or files she wants updated. Depending on
>>>>what
>>>>she subscribed she might have enough space to backup her whole c drive.
>>>>Unlikely, but possible.
>>>>
>>>> Teri at a minimum, select the high level folder where you Q data files
>>>> reside. I have no problem with this service - nor am I concerned about
>>>> hexHead's comment.
>>>>
>>>> If you have a friend that is somewhat professional in computers, look
>>>> to
>>>> that person for some advise (invite them over for ... as a bribe).
>>>>
>>>> Oilcan
>>>>> wrote:
>>>>>
>>>>>>I finally decided to try the online service. My question is this -
>>>>>>when
>>>>>>I
>>>>>>go
>>>>>>into the program, I see ALL my C drive data in there - is this
>>>>>>possible?
>>>>>>Is
>>>>>>this the way this backup system works? Am rather concerned.
>>>>>>Thanks!
>>>>>>
>>>>>
>>>>>
>>>>> Why ANYBODY would upload ANY of their personal info ANYWHERE on the
>>>>> internet is beyond me, much less your PERSONAL FINANCE info.
>>>>
>>>
>>
>


Posted by Jerry Boyle on February 9, 2008, 6:01 pm
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> There are two versions - Connect / Iron Mountain (very expensive for what
> they do) and an Intuit Quicken Backup that is now integrated into the
> product. I am talking about the Intuit version and not Connect / Iron
> Mountain. Sorry for not making myself clear.
>
> Oilcan

The two may be the same underlying program but with different billing plans
and now with better integrated access from within Quicken. If you had to
install it separately from Quicken and it shows up in your Control Panel
program list as Quicken Online Backup, I suspect that's the case.

Mine was referred to as "Quicken Online Backup powered by Connected". I
ordered it from Intuit but it was billed by Connected or Iron Mountain. I
paid $34.95 / yr in Feb '07 but they refunded unused months when I canceled.

Anyway, thanks for letting me know it works fine with Vista and for
stimulating me to investigate. Their $9.99 / yr (100MB) plan looks perfect
for my needs.



Posted by Oilcan on February 9, 2008, 1:30 am
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Jerry - interesting...I run Quicken on a Vista machine. I did a clean
install of Quicken and Online Backup when I got the new machine and moved
over my datasets. No problems with Online Backup (ever). Looking for dark
and looming clouds overhead, perhaps I hear thunder?

Oilcan
>I dropped this service last September. At that time, even though I selected
> exactly what folders to back up, it still insisted on scanning my entire
> computer every time it made a backup. I never investigated this issue but
> I
> think it may be cause for concern.
>
> Simply seeing a display of your entire C drive isn't as big an issue. As
> Oilcan stated they just want you to be able to mark what folders and files
> to back up and to make it easy for you to navigate to them if you need to
> restore them.
>
> Online Backup wasn't working for Vista at the time I dropped it, probably
> because it was too "snoopy" for Vista's taste.
>
> Re hexHead's comment, I'd make sure that your Quicken DB is
> password-protected before you start using this service. You might also
> want
> to delete or password-protect all Quicken backups on your computer unless
> you can be certain that they won't also be backed up online.
>
> Jerry
>
>>I don't have enough information here, but I believe Teri needs to select
>>from her window the folders or files she wants updated. Depending on what
>>she subscribed she might have enough space to backup her whole c drive.
>>Unlikely, but possible.
>>
>> Teri at a minimum, select the high level folder where you Q data files
>> reside. I have no problem with this service - nor am I concerned about
>> hexHead's comment.
>>
>> If you have a friend that is somewhat professional in computers, look to
>> that person for some advise (invite them over for ... as a bribe).
>>
>> Oilcan
>>> wrote:
>>>
>>>>I finally decided to try the online service. My question is this - when
>>>>I
>>>>go
>>>>into the program, I see ALL my C drive data in there - is this possible?
>>>>Is
>>>>this the way this backup system works? Am rather concerned.
>>>>Thanks!
>>>>
>>>
>>>
>>> Why ANYBODY would upload ANY of their personal info ANYWHERE on the
>>> internet is beyond me, much less your PERSONAL FINANCE info.
>>
>


Posted by Jerry Boyle on February 9, 2008, 6:04 pm
Please log in for more thread options

> Jerry - interesting...I run Quicken on a Vista machine. I did a clean
> install of Quicken and Online Backup when I got the new machine and moved
> over my datasets. No problems with Online Backup (ever). Looking for
> dark and looming clouds overhead, perhaps I hear thunder?

Clear skies on the horizon Oilcan :-)

I erroneously said that Online Backup for Vista wasn't working in Sept '07.

It was actually early May '07 and what wasn't working was the ability to
*restore* files that were backed up from one computer running Windows XP
(which died) to a new computer running Vista. They said this would be fixed
shortly. In Aug '07 I still couldn't access my backups using the procedure
they had given me in May. So I just canceled the service without even
calling tech support to see if the procedure had been revised.

Just be advised that restoring files to a different machine than the one
that made the backup was then, and may still be, a hassle. Hopefully they've
resolved this issue by now.


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