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Posted by R. C. White on October 27, 2009, 9:14 pm
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Hi, Michael.
Win7 is "not your father's WinXP" - to paraphrase the Oldsmobile commercial.
:^}
I've never been a whiz with permissions and such, and it's been over 3 years
since I migrated from WinXP - first to Vista and then to Win7 pre-beta a
year ago tomorrow. But I suspect this is where your problem is. Even if
you are the same person using the same username in Win7, the computer might
not recognize that you have permission to see that folder and those files.
You may need to take ownership of the folder in your new Win7 User account.
Where is your QDF file? Is it in a folder that YOU have access to? By
emphasizing YOU, I mean your Win7 User account. Have you tried to browse to
that folder and access the files there? If you browse to your QDF file and
click (or double-click) on it, does it start Quicken with your data file
loaded?
I did have problems installing Quicken in Vista betas, but that was in 2005.
By the time Vista "went Gold" in 2006, those problems were pretty well
behind us. There have been many successful and uneventful Quicken
installations on Vista and Win7 since then, and few problems reported.
But your problem, of course, is not with the installation itself, but with
access to your data afterwards. I suspect that the problem is in User
accounts and permissions. And, by the way, Win7 handles these matters much
more smoothly than Vista. I had no problem installing Q2010 Deluxe in Win7
Ultimate x64 RTM. At the final Setup screen, I did not choose to Start
Quicken now, but exited Setup. Then I browsed to my QDF file, clicked it,
and Q2010 started with my data loaded. But I was not migrating from a WinXP
User account.
RC
--
R. C. White, CPA
San Marcos, TX
(Retired. No longer licensed to practice public accounting.)
rc@grandecom.net
Microsoft Windows MVP
(Using Quicken Deluxe 2010 and Windows Live Mail in Win7 x64)
> I installed Windows 7 (64-bit) last Thursday (Oct. 22, the day it was
> released).
>
> First I installed Quicken 2008, the version I owned and have been
> using on Windows XP. No problems with the installation. When I tried
> to open a Quicken data file (either by selecting File/Open from the
> menu or by responding to the startup wizard by saying that I wanted to
> open a file) the Open File dialog never appeared. Quicken hung for a
> while, then crashed ("Quicken has encountered a problem...").
>
> I thought that maybe there was a compatibility problem with Quicken
> 2008 and Windows 7 (64-bit), so I purchased Quicken 2010. The results
> were the same: no problems during installation, but Quicken hangs up
> and crashes before displaying the "Open File" dialog.
>
> I saw on a forum that one other user had this problem back in January
> (with a beta version of Window 7), but there was no contact info for
> the user and no response to my posting in response.
>
> Has anyone else had this problem?
>
> Michael Bate
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