Quicken shutting down when accepting a transaction

Posted by Edward on June 10, 2009, 7:15 am

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This is my third install of Quicken 2009 Premier. I am using XP Pro
with the latest updates. For the third install, I formatted my hard
drive and did a new install of the operating system and all programs.
Quicken worked for a few days. This morning, while trying to accept a
transaction in my checking account, it shut down, immediately. I
clicked "accept", and Quicken closed. I tried at least five times, with
the same result each time. I was able to accept other transactions in
other accounts.

Any ideas?

Posted by JimH on June 10, 2009, 9:53 am

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Edward wrote:

> This is my third install of Quicken 2009 Premier. I am using XP Pro

> with the latest updates. For the third install, I formatted my hard

> drive and did a new install of the operating system and all programs.

> Quicken worked for a few days. This morning, while trying to accept a

> transaction in my checking account, it shut down, immediately. I

> clicked "accept", and Quicken closed. I tried at least five times, with

> the same result each time. I was able to accept other transactions in

> other accounts.

> Any ideas?

It may be something wrong with the downloaded transaction that the
program can't properly handle. If it were me, I would enter the
transaction manually, then delete the downloaded transaction.

--
Jim

Posted by Edward on June 10, 2009, 1:20 pm

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JimH wrote:

> Edward wrote:

>> This is my third install of Quicken 2009 Premier. I am using XP Pro

>> with the latest updates. For the third install, I formatted my hard

>> drive and did a new install of the operating system and all programs.

>> Quicken worked for a few days. This morning, while trying to accept a

>> transaction in my checking account, it shut down, immediately. I

>> clicked "accept", and Quicken closed. I tried at least five times,

>> with the same result each time. I was able to accept other

>> transactions in other accounts.

>> Any ideas?

> It may be something wrong with the downloaded transaction that the

> program can't properly handle. If it were me, I would enter the

> transaction manually, then delete the downloaded transaction.

> --

> Jim

Thanks. I just figured out that Regions is changing some of the payment
dates I made online. I have another one in which Regions is changing
the send date. I don't know why. In any case, I can delete the old
entry and allow quicken to enter the revised entry as a new entry, and
it works fine. It does not give me an option to do anything other than
accept. I cannot delete the revised transaction or match the transaction.

Posted by Oilcan on June 10, 2009, 10:12 am

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I had the same experience a few days ago with my Checking Account with
Bank of America. I went through and accepted all my transactions in all
other accounts (and other transactions in Bank of America). Finally
when I got it down to this one transaction and I had closed and opened
Quicken a few times, it accepted. My transaction was an updated to the
transaction amount that I made one the Bank of America website.

Oilcan

-----Original Message-----
From: Edward [mailto:Edward@nospamatall.com]
Posted At: Wednesday, June 10, 2009 4:15 AM
Posted To: alt.comp.software.financial.quicken
Conversation: Quicken shutting down when accepting a transaction
Subject: Quicken shutting down when accepting a transaction

This is my third install of Quicken 2009 Premier. I am using XP Pro
with the latest updates. For the third install, I formatted my hard
drive and did a new install of the operating system and all programs.
Quicken worked for a few days. This morning, while trying to accept a
transaction in my checking account, it shut down, immediately. I
clicked "accept", and Quicken closed. I tried at least five times, with

the same result each time. I was able to accept other transactions in
other accounts.

Any ideas?

Posted by BobLeavitt on June 13, 2009, 12:51 pm

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> This is my third install of Quicken 2009 Premier. I am using XP Pro=20

> with the latest updates. For the third install, I formatted my hard=20

> drive and did a new install of the operating system and all programs.=20

> Quicken worked for a few days. This morning, while trying to accept a =

> transaction in my checking account, it shut down, immediately. I=20

> clicked "accept", and Quicken closed. I tried at least five times, =

with=20

> the same result each time. I was able to accept other transactions in =

> other accounts.

>=20

> Any ideas?

Had similar experience. Downloaded a transaction that matched a =
transaction that I had already entered. Quicken shut down when I tried =
to accept downloaded transaction. No option to delete downloaded =
transaction. Deleted the transaction that I had already manually =
entered. Quicken then accepted downloaded transaction.