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Quicken won't allow me to select existing account

 

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Subject Author Date
Quicken won't allow me to select existing account AsymF 04-06-2008
Posted by AsymF on April 6, 2008, 5:09 pm
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I have a Capital One Visa account with the account number entered and
the institution selected already. I have been using this account for
years now and been updating it through QIF. Now they support QFX so I
just decided to download it by that method. As soon as Quicken 2008
did the import it told me to select an existing account or create a
new one.

Problem is, my Capital One Visa account is not listed in the list of
existing accounts. In fact, it seems to be the only one missing.
Quicken is trying to apparently force me to create a duplicate of the
account under another name but that is ridiculous. How do I force
Quicken to recognize that my Capital One account already exists in my
list of accounts when it won't show up in the existing account list
when doing QFX updates??

Posted by gk on April 6, 2008, 6:51 pm
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Here a thought-

From withing this account in question go ->[Overview] tab ->[Change
Online Services] button

Verify that this account is not somehow already activated currently
for downloads. De-activate it, if needed.
Apparently, Quicken only lists accounts which are not yet "subscribed"
for online services.

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