Re: Q09 Wrong splash screen is back...

Posted by John Pollard on October 31, 2009, 9:53 am

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Hank Arnold wrote:

> I reported earlier about Q09 posting the 08 splash screen after a

> fresh install. I ended up renaming a SLASH.BMP file and it restored

> the 09 splash screen.

> Well, I downloaded and installed the "fix" for the R7 upgrade issue. I

> went ahead and ran it without deleting the previous version. The

> uninstall/install went just fine, but now the 08 splash screen is

> back!

> Can't find the SPLASH.BMP this time....

If you had Windows XP, I'd suggest you look in "Documents and
SettingsYourWindowsUserNameRecent" for a file with "splash" in the name;
right-click that file, and look at its Properties for the location of the
actual splash screen. I don't know the Vista or Windows 7 equivalent
paths.

[My Q2008 Chase splash is located in: :Documents and SettingsAll
UsersApplication DataIntuitQuicken10898. I think the number (10898)
will be the same for whatever operating system and Quicken version you
have.]

--

John Pollard

Posted by Andrew on October 31, 2009, 12:35 pm

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John Pollard wrote:

> Hank Arnold wrote:

>> I reported earlier about Q09 posting the 08 splash screen after a

>> fresh install. I ended up renaming a SLASH.BMP file and it restored

>> the 09 splash screen.

>> Well, I downloaded and installed the "fix" for the R7 upgrade issue.

>> I went ahead and ran it without deleting the previous version. The

>> uninstall/install went just fine, but now the 08 splash screen is

>> back!

>> Can't find the SPLASH.BMP this time....

> If you had Windows XP, I'd suggest you look in "Documents and

> SettingsYourWindowsUserNameRecent" for a file with "splash" in the

> name; right-click that file, and look at its Properties for the

> location of the actual splash screen. I don't know the Vista or

> Windows 7 equivalent paths.

> [My Q2008 Chase splash is located in: :Documents and SettingsAll

> UsersApplication DataIntuitQuicken10898. I think the number

> (10898) will be the same for whatever operating system and Quicken

> version you have.]

Hank - have you reported this to Intuit? I too had my 2008 splash screen
update again after downloading some Chase stuff. I think I remember a
poster indicating the same thing happened after an update. We shouldn't
have to be doing this crap every time.

--
-------------------------------------------------------------
Regards -

- Andrew

Posted by itk on October 31, 2009, 1:37 pm

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>John Pollard wrote:

>> Hank Arnold wrote:

>>> I reported earlier about Q09 posting the 08 splash screen after a

>>> fresh install. I ended up renaming a SLASH.BMP file and it restored

>>> the 09 splash screen.

>>>

>>> Well, I downloaded and installed the "fix" for the R7 upgrade issue.

>>> I went ahead and ran it without deleting the previous version. The

>>> uninstall/install went just fine, but now the 08 splash screen is

>>> back!

>>> Can't find the SPLASH.BMP this time....

>> If you had Windows XP, I'd suggest you look in "Documents and

>> SettingsYourWindowsUserNameRecent" for a file with "splash" in the

>> name; right-click that file, and look at its Properties for the

>> location of the actual splash screen. I don't know the Vista or

>> Windows 7 equivalent paths.

>> [My Q2008 Chase splash is located in: :Documents and SettingsAll

>> UsersApplication DataIntuitQuicken10898. I think the number

>> (10898) will be the same for whatever operating system and Quicken

>> version you have.]

>Hank - have you reported this to Intuit? I too had my 2008 splash screen

>update again after downloading some Chase stuff. I think I remember a

>poster indicating the same thing happened after an update. We shouldn't

>have to be doing this crap every time.

If you are getting a splash screen that says "Chase", it is coming
from Chase. You should complain to them that they haven't updated it
properly.

Posted by ps56k on October 31, 2009, 2:03 pm

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>>John Pollard wrote:

>>> Hank Arnold wrote:

>>>> I reported earlier about Q09 posting the 08 splash screen after a

>>>> fresh install. I ended up renaming a SLASH.BMP file and it restored

>>>> the 09 splash screen.

>>>>

>>>> Well, I downloaded and installed the "fix" for the R7 upgrade issue.

>>>> I went ahead and ran it without deleting the previous version. The

>>>> uninstall/install went just fine, but now the 08 splash screen is

>>>> back!

>>>> Can't find the SPLASH.BMP this time....

>>>

>>> If you had Windows XP, I'd suggest you look in "Documents and

>>> SettingsYourWindowsUserNameRecent" for a file with "splash" in the

>>> name; right-click that file, and look at its Properties for the

>>> location of the actual splash screen. I don't know the Vista or

>>> Windows 7 equivalent paths.

>>>

>>> [My Q2008 Chase splash is located in: :Documents and SettingsAll

>>> UsersApplication DataIntuitQuicken10898. I think the number

>>> (10898) will be the same for whatever operating system and Quicken

>>> version you have.]

>>Hank - have you reported this to Intuit? I too had my 2008 splash screen

>>update again after downloading some Chase stuff. I think I remember a

>>poster indicating the same thing happened after an update. We shouldn't

>>have to be doing this crap every time.

> If you are getting a splash screen that says "Chase", it is coming

> from Chase. You should complain to them that they haven't updated it

> properly.

Try doing a search for the file - quicken.ini -

Open it with notepad,
Look for - splash=
It probably has the file name after it....
Try deleting the file name...

Posted by charliech on October 31, 2009, 2:08 pm

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On Sat, 31 Oct 2009 10:37:33 -0700, itk@silent.com wrote:

>>John Pollard wrote:

>>> Hank Arnold wrote:

>>>> I reported earlier about Q09 posting the 08 splash screen after a

>>>> fresh install. I ended up renaming a SLASH.BMP file and it restored

>>>> the 09 splash screen.

>>>>

>>>> Well, I downloaded and installed the "fix" for the R7 upgrade issue.

>>>> I went ahead and ran it without deleting the previous version. The

>>>> uninstall/install went just fine, but now the 08 splash screen is

>>>> back!

>>>> Can't find the SPLASH.BMP this time....

>>>

>>> If you had Windows XP, I'd suggest you look in "Documents and

>>> SettingsYourWindowsUserNameRecent" for a file with "splash" in the

>>> name; right-click that file, and look at its Properties for the

>>> location of the actual splash screen. I don't know the Vista or

>>> Windows 7 equivalent paths.

>>>

>>> [My Q2008 Chase splash is located in: :Documents and SettingsAll

>>> UsersApplication DataIntuitQuicken10898. I think the number

>>> (10898) will be the same for whatever operating system and Quicken

>>> version you have.]

>>Hank - have you reported this to Intuit? I too had my 2008 splash screen

>>update again after downloading some Chase stuff. I think I remember a

>>poster indicating the same thing happened after an update. We shouldn't

>>have to be doing this crap every time.

>If you are getting a splash screen that says "Chase", it is coming

>from Chase. You should complain to them that they haven't updated it

>properly.

I tried that route earlier and Chase just pointed the finger at
Quicken and wiped their hands of it!