Re: Q09 Wrong splash screen is back...

Posted by Jerry Boyle on November 2, 2009, 6:02 pm

Please log in for more thread options

> JimH wrote:

>> Andrew wrote:

>>> This whole thing is SO bizarre. If Chase can do this, than why not

>>> EVERY FI downloading their own splash logo; last one wins?

>>>

>>> Why Quicken should allow the function to exist that changes their

>>> logo to some arbitrary one (unless of course they're in bed with

>>> Chase somehow?) is beyond me.

>>>

>>> At this point, screw it. I have other things to worry about that

>>> the date of the splash screen. I am not about to start mucking with

>>> .ini or registry entries to "fix" this!

>> My splash screen says "Wells Fargo". I do have a Chase credit card,

>> along with Citi, BofA, and several other banks, so Wells Fargo isn't

>> my only bank.

>> It appears, then disappears, and I don't care what it says. My

>> preference would be to turn it off, but it isn't important. It has no

>> purpose.

> Interesting. I don't have any Wells Fargo relationships, so I can't

> comment on that. I wonder if Q simply has a 'hole' that other FIs are

> simply exploiting. Seems funny that multiple FIs can put splash screens

> in unless, as I surmised earlier, 'last one wins'.

I have a CHASE splash screen in
C://ProgramData/Intuit/Quicken/10898/SPLASH.BMP (Q08H&B, Vista SP2) but I
see only the normal splash screen.

Look carefully at the upper-left corner of the Chase splash screen. Mine
says "Connected to online services from: CHASE". That suggests that the
intended design is that an FI-specific splash screen should not appear
unless there is an active online connection to that FI.

It seems to me that the Quicken mechanism that detects the presence or
absence of an active FI connection is what's running amok for some users.
Perhaps Quicken Support can tell you what that mechanism is and you can then
troubleshoot this issue more intelligently.

Hope this helps (but it usually doesn't when you're looking for needles in
haystacks without the source code).

Jerry

Posted by JimH on November 3, 2009, 12:46 pm

Please log in for more thread options

Jerry Boyle wrote:

> I have a CHASE splash screen in

> C://ProgramData/Intuit/Quicken/10898/SPLASH.BMP (Q08H&B, Vista SP2) but

> I see only the normal splash screen.

> Look carefully at the upper-left corner of the Chase splash screen. Mine

> says "Connected to online services from: CHASE". That suggests that the

> intended design is that an FI-specific splash screen should not appear

> unless there is an active online connection to that FI.

> It seems to me that the Quicken mechanism that detects the presence or

> absence of an active FI connection is what's running amok for some

> users. Perhaps Quicken Support can tell you what that mechanism is and

> you can then troubleshoot this issue more intelligently.

Yes, mine says "Connected to online services from Wells Fargo". At least
it did. I have the original splash screen back today. And, NO. I didn't
do anything to change it.
--
Jim