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Re: Q2206 keeps trying to reinstall itself

 

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Subject Author Date
Re: Q2206 keeps trying to reinstall itself Mark Hood 04-11-2006
Posted by Mark Hood on April 11, 2006, 6:10 am
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>
> }
> } } Over in the Quicken forums (http://www.quickenforums.com/index.jspa),
> } } Quicken Steve gave the advice that you should uninstall Quicken using
> } } the same ID that installed Quicken.
> } }
> } } Then set the account you intend to use Quicken with to full admin
> } } rights, run Quicken once, perform a backup and quit Quicken. Then set
> } } the account back to limited authority.
> }
> } Hmm.. I'll give that a try.
>
> Well, I did and it didn't help.
> [...] with the first backup it did its "I'm installing" dance
> again [which, of course, failed this time since the acct no longer
> had access to whatever it is that Quicken needs access to].

I remember going through this hassle... after re-installing Quicken
with admin rights, I still had some sort of error whenever I tried
to do a backup, and it started trying to install stuff. I tracked
it down to olbackup.exe in the main Quicken installation directory.
It was trying to enable some sort of online backup service.

I renamed olbackup.exe to olbackup-orig.exe and copied a different
program into olbackup.exe -- a program that did nothing without any
command line args (test.exe from Cygwin). That seemed to fix the
problem.

Good luck -- Mark

Posted by Bernie Cosell on April 11, 2006, 11:46 am
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} > Well, I did and it didn't help.
} > [...] with the first backup it did its "I'm installing" dance
} > again [which, of course, failed this time since the acct no longer
} > had access to whatever it is that Quicken needs access to].
}
} I remember going through this hassle... after re-installing Quicken
} with admin rights, I still had some sort of error whenever I tried
} to do a backup, and it started trying to install stuff. I tracked
} it down to olbackup.exe in the main Quicken installation directory.
} It was trying to enable some sort of online backup service.

Wow -- now *that's* bizarre [but it is amazing that you figured that
out..:o)] I'll give that a try. I wonder if there's some config setting
or something that needs to be disabled to undo that.. I think I'll replace
it with a little program that makes some sound -- it'll remind me that
Quicken is still trying to run it...:o)

Thanks! /bernie

--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by Bernie Cosell on April 17, 2006, 3:00 pm
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} ...after re-installing Quicken
} with admin rights, I still had some sort of error whenever I tried
} to do a backup, and it started trying to install stuff. I tracked
} it down to olbackup.exe in the main Quicken installation directory.
} It was trying to enable some sort of online backup service.

Bingo! I didn't have a handy executable that doesn't do anything, so just
renamed olbackup.exe. Q ran perfectly, but then when I went to
close/backup it popped up a "Can't find the online backup utility" box and
suggested that I reinstall ... just clicking "ok' made it go away and the
backup happened... SO: your plan of replacing olbackup.exe looks like it is
exactly the right thing to do. [I wonder what this is about: WHY is
Quicken constantly trying to mess with its online backup stuff [not to
mention why it blows up into "you better reinstall" mess when running
limited]. I wonder if there's some option or something I missed [or
perhaps is new in Q2006] that needs to be turned off...

Anyhow, THANKS!
/Bernie

--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by Mark Hood on April 17, 2006, 7:34 pm
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>
> } ...after re-installing Quicken
> } with admin rights, I still had some sort of error whenever I tried
> } to do a backup, and it started trying to install stuff. I tracked
> } it down to olbackup.exe in the main Quicken installation directory.
> } It was trying to enable some sort of online backup service.
>
> Bingo!

Cool!

Process Explorer (http://www.sysinternals.com/Utilities/ProcessExplorer.html)
is a great free tool for tracking down stuff like this.

-- Mark

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