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Subject Author Date
Receiving invoice payments from customers txcowboy 01-10-2008
Posted by txcowboy on January 10, 2008, 2:26 am
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Hi, I'm fairly new to Quicken and I have a problem that I must get
solved before I go any further into January. I've been slowly using
Quicken more and more over the last couple years. I'm finally using
Quicken to handle my invoicing also. I'm using Quicken 2005 Premier
Home & Business.

Ok, I perform work for John Smith and I create an invoice for $200 in
Quicken for the work I did. Now my "Customer Invoices" acct. shows the
$200 in the balance. So far so good! Now John Smith writes me a check
and I deposit it into my business checking acct. I open Quicken and
download my checking acct. info from my bank via the internet. I now
have a $200 deposit waiting to be accepted into my business checking
acct. within Quicken. No problem! I accept it and in the memo field
note that it's John Smith's payment. Now I go up to my Customer
Invoices acct. and find John Smith's invoice and click "receive
payment". I have to choose where I want to "deposit" that $200 and the
default option is my business checking acct. However, I can't do this!
If I do, I now show two $200 deposits from John Smith in my checking
acct and my balance is off by $200 because I've recored that money
twice.

I sure hope that makes sense! I'm trying to find a way to receive
payments from customer invoices without Quicken actually trying to
show the deposit in my checking acct. Is there anyway to do this? The
only option I could see would be to NOT use the online automatic
checking acct. data download but that's not going to happen because
that feature is waaay too handy.

Any help would be appreciated!

Thanks,

Jason

Posted by Laura on January 10, 2008, 7:45 am
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> Hi, I'm fairly new to Quicken and I have a problem that I must get
> solved before I go any further into January. I've been slowly using
> Quicken more and more over the last couple years. I'm finally using
> Quicken to handle my invoicing also. I'm using Quicken 2005 Premier
> Home & Business.
>
> Ok, I perform work for John Smith and I create an invoice for $200 in
> Quicken for the work I did. Now my "Customer Invoices" acct. shows the
> $200 in the balance. So far so good! Now John Smith writes me a check
> and I deposit it into my business checking acct. I open Quicken and
> download my checking acct. info from my bank via the internet. I now
> have a $200 deposit waiting to be accepted into my business checking
> acct. within Quicken. No problem! I accept it and in the memo field
> note that it's John Smith's payment. Now I go up to my Customer
> Invoices acct. and find John Smith's invoice and click "receive
> payment". I have to choose where I want to "deposit" that $200 and the
> default option is my business checking acct. However, I can't do this!
> If I do, I now show two $200 deposits from John Smith in my checking
> acct and my balance is off by $200 because I've recored that money
> twice.
>
> I sure hope that makes sense! I'm trying to find a way to receive
> payments from customer invoices without Quicken actually trying to
> show the deposit in my checking acct. Is there anyway to do this? The
> only option I could see would be to NOT use the online automatic
> checking acct. data download but that's not going to happen because
> that feature is waaay too handy.
>
> Any help would be appreciated!
>
> Thanks,
>
> Jason

I'm writing this from memory so it might not be totally accurate....I ended
up recording the payment received from my client first and then did the bank
download. The deposit is showing up on my checking account being posted to a
category of [accounts receivable. I'm assuming that was entered by Quicken
when I recorded the payment received.

I really don't like how QH&B handles my business transactions. As a result I
have continued using Quickbooks for my business. I record income and
expenses in total in Quicken without any detail. I just make sure that the
totals match at the end of each month.


Posted by The Streets on January 10, 2008, 7:51 am
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> Hi, I'm fairly new to Quicken and I have a problem that I must get
> solved before I go any further into January. I've been slowly using
> Quicken more and more over the last couple years. I'm finally using
> Quicken to handle my invoicing also. I'm using Quicken 2005 Premier
> Home & Business.
>
> Ok, I perform work for John Smith and I create an invoice for $200 in
> Quicken for the work I did. Now my "Customer Invoices" acct. shows the
> $200 in the balance. So far so good! Now John Smith writes me a check
> and . I open Quicken and
> download my checking acct. info from my bank via the internet. I now
> have a $200 deposit waiting to be accepted into my business checking
> acct. within Quicken. No problem! I accept it and in the memo field
> note that it's John Smith's payment. Now I go up to my Customer
> Invoices acct. and find John Smith's invoice and click "receive
> payment". I have to choose where I want to "deposit" that $200 and the
> default option is my business checking acct. However, I can't do this!
> If I do, I now show two $200 deposits from John Smith in my checking
> acct and my balance is off by $200 because I've recored that money
> twice.
>
> I sure hope that makes sense! I'm trying to find a way to receive
> payments from customer invoices without Quicken actually trying to
> show the deposit in my checking acct. Is there anyway to do this? The
> only option I could see would be to NOT use the online automatic
> checking acct. data download but that's not going to happen because
> that feature is waaay too handy.
>
> Any help would be appreciated!

You need to skip the "I deposit it into my business checking acct" step
and just let the receive payment function make the deposit.



Posted by txcowboy on January 10, 2008, 4:23 pm
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Thanks to both of you for your help. I also emailed Quicken support
and I got a very detailed answer that said basically the same thing
you both did. They suggested letting my banking info be downloaded and
when transaction is imported into quicken but still waiting to be
"accepted" into the register, go and mark the invoice as "payment
received". Then the payment will be credited to my checking acct. and
I can then delete/not accept the transaction from my bank into the
register. However, by waiting until the payment is actually posted to
my bank acct and downloaded into Quicken, I will know the check was
good and cleared the bank. That makes sense.

So thank you both very much for your help. I will try your suggestions
and see how it goes!

- Jason

Posted by John Pollard on January 10, 2008, 5:09 pm
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txcowboy@gmail.com wrote:
> Thanks to both of you for your help. I also emailed Quicken
> support
> and I got a very detailed answer that said basically the same
> thing
> you both did. They suggested letting my banking info be
> downloaded and
> when transaction is imported into quicken but still waiting to
> be
> "accepted" into the register, go and mark the invoice as
> "payment
> received".

> Then the payment will be credited to my checking acct. and
> I can then delete/not accept the transaction from my bank into
> the
> register.

Deleting the downloaded transaction isn't necessary and
generally it isn't a good idea: if possible, you should plan to
"Accept" it.

Once you have created the payment in your Quicken account
register, the downloaded transaction should be given a "Status"
of "Match" by Quicken ... and accepting a "Match" transaction
will not create a duplicate transaction in your register. But
it will update the existing register transaction with the
"posting date" of the downloaded transaction (a "hidden" Quicken
field); with the fact that the transaction was downloaded
(eliminating it from future "matching"); and it will mark the
register transaction as "cleared".

> However, by waiting until the payment is actually posted to
> my bank acct and downloaded into Quicken, I will know the
> check was
> good and cleared the bank. That makes sense.
>
> So thank you both very much for your help. I will try your
> suggestions
> and see how it goes!
>
> - Jason

--
John Pollard
First initial underscore Last name at mchsi dot com
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