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Subject Author Date
Reconciled transaction disappears MrTom 02-27-2007
Posted by MrTom on February 27, 2007, 1:45 pm
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I'm running Windows ME and Quicken Deluxe 2001. I reconcile my checking
account monthly. This month a previously reconciled transaction
disappeared from the reconciliation process.

This month I clicked on Reconcile and up popped Reconciliation Notice
that said "The total of the previously cleared items in your register no
longer matches with the ending balance of your prior statements. ..." I
clicked on Resolve and Quicken indicated only my most recent previous
reconciliation was off, and that by $153.23. Very strange, because I do
have a reconciled $153.23 transaction in the register from the most
recent reconciliation. I selected that latest statement and clicked on
Reconcile Again. The window that popped up had the correct Opening
Balance and Ending Balance so I clicked on OK.

The list of previous reconciled entries that pops up does not show that
$153.23 reconciled transaction that is in the register. The transaction
is neither reconciled nor non-reconciled; that transaction just does not
appear. I exported the transactions in that account to a QIF file and
the transaction does appear.

With a copy (made by Windows, not Quicken) of my Quicken file I tried a
validate--no errors. I tried a super validate -- no errors. Then I
cleared (removed the "R") the Clr field of that $153.23 transaction and
reentered it. I followed that with reentering the R in the Clr field.
Doing so seemed to fix the problem, at least the symptom of what might
be a larger problem. None of my other accounts have a reconcile problem.

Does anyone have a guess about what happened or what to do? I'm leaning
toward just making that single change to the $153.23 record. I do have
a 4-week old backup with the reconciled $153.23 transaction and without
the reconcile problem. However, more recent backups do have the problem.

Tom

Posted by L on February 27, 2007, 1:47 pm
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> I'm running Windows ME and Quicken Deluxe 2001. I reconcile my checking
> account monthly. This month a previously reconciled transaction
> disappeared from the reconciliation process.
>
> This month I clicked on Reconcile and up popped Reconciliation Notice that
> said "The total of the previously cleared items in your register no longer
> matches with the ending balance of your prior statements. ..." I clicked
> on Resolve and Quicken indicated only my most recent previous
> reconciliation was off, and that by $153.23. Very strange, because I do
> have a reconciled $153.23 transaction in the register from the most recent
> reconciliation. I selected that latest statement and clicked on Reconcile
> Again. The window that popped up had the correct Opening Balance and
> Ending Balance so I clicked on OK.
>
> The list of previous reconciled entries that pops up does not show that
> $153.23 reconciled transaction that is in the register. The transaction
> is neither reconciled nor non-reconciled; that transaction just does not
> appear. I exported the transactions in that account to a QIF file and the
> transaction does appear.
>
> With a copy (made by Windows, not Quicken) of my Quicken file I tried a
> validate--no errors. I tried a super validate -- no errors. Then I
> cleared (removed the "R") the Clr field of that $153.23 transaction and
> reentered it. I followed that with reentering the R in the Clr field.
> Doing so seemed to fix the problem, at least the symptom of what might be
> a larger problem. None of my other accounts have a reconcile problem.
>
> Does anyone have a guess about what happened or what to do? I'm leaning
> toward just making that single change to the $153.23 record. I do have a
> 4-week old backup with the reconciled $153.23 transaction and without the
> reconcile problem. However, more recent backups do have the problem.
>
I suspect the transaction had its status changed at some point. Clearing and
then re-entering it fixed the problem, so all is good.



Posted by MrTom on February 27, 2007, 6:14 pm
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L wrote:
>> I'm running Windows ME and Quicken Deluxe 2001. I reconcile my checking
>> account monthly. This month a previously reconciled transaction
>> disappeared from the reconciliation process.
>>
>> This month I clicked on Reconcile and up popped Reconciliation Notice that
>> said "The total of the previously cleared items in your register no longer
>> matches with the ending balance of your prior statements. ..." I clicked
>> on Resolve and Quicken indicated only my most recent previous
>> reconciliation was off, and that by $153.23. Very strange, because I do
>> have a reconciled $153.23 transaction in the register from the most recent
>> reconciliation. I selected that latest statement and clicked on Reconcile
>> Again. The window that popped up had the correct Opening Balance and
>> Ending Balance so I clicked on OK.
>>
>> The list of previous reconciled entries that pops up does not show that
>> $153.23 reconciled transaction that is in the register. The transaction
>> is neither reconciled nor non-reconciled; that transaction just does not
>> appear. I exported the transactions in that account to a QIF file and the
>> transaction does appear.
>>
>> With a copy (made by Windows, not Quicken) of my Quicken file I tried a
>> validate--no errors. I tried a super validate -- no errors. Then I
>> cleared (removed the "R") the Clr field of that $153.23 transaction and
>> reentered it. I followed that with reentering the R in the Clr field.
>> Doing so seemed to fix the problem, at least the symptom of what might be
>> a larger problem. None of my other accounts have a reconcile problem.
>>
>> Does anyone have a guess about what happened or what to do? I'm leaning
>> toward just making that single change to the $153.23 record. I do have a
>> 4-week old backup with the reconciled $153.23 transaction and without the
>> reconcile problem. However, more recent backups do have the problem.
>>
> I suspect the transaction had its status changed at some point. Clearing and
> then re-entering it fixed the problem, so all is good.
>
>
Thank you for your status change guess, but I don't I ever manually
changed the status of the transaction. I had thought that clearing and
then reentering with the "R" fixed things, but I found doing so turned
off reconciling. However, clearing (removing the R and entering) and
then going through the reconcile->resolve process->reconcile again
process did work because that disappearing transaction was now visible.

Tom

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Posted by John Pollard on February 27, 2007, 2:43 pm
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MrTom wrote:
> I'm running Windows ME and Quicken Deluxe 2001. I
> reconcile my checking account monthly. This month a
> previously reconciled transaction disappeared from the
> reconciliation process.
> This month I clicked on Reconcile and up popped
> Reconciliation Notice that said "The total of the
> previously cleared items in your register no longer
> matches with the ending balance of your prior statements.
> ..." I clicked on Resolve and Quicken indicated only my
> most recent previous reconciliation was off, and that by
> $153.23. Very strange, because I do have a reconciled
> $153.23 transaction in the register from the most recent
> reconciliation. I selected that latest statement and
> clicked on Reconcile Again. The window that popped up
> had the correct Opening Balance and Ending Balance so I
> clicked on OK.
> The list of previous reconciled entries that pops up does
> not show that $153.23 reconciled transaction that is in
> the register. The transaction is neither reconciled nor
> non-reconciled; that transaction just does not appear. I
> exported the transactions in that account to a QIF file
> and the transaction does appear.
> With a copy (made by Windows, not Quicken) of my Quicken
> file I tried a validate--no errors. I tried a super
> validate -- no errors. Then I cleared (removed the "R")
> the Clr field of that $153.23 transaction and reentered
> it. I followed that with reentering the R in the Clr
> field. Doing so seemed to fix the problem, at least the
> symptom of what might be a larger problem. None of my
> other accounts have a reconcile problem.
> Does anyone have a guess about what happened or what to
> do? I'm leaning toward just making that single change to
> the $153.23 record. I do have a 4-week old backup with
> the reconciled $153.23 transaction and without the
> reconcile problem. However, more recent backups do have
> the problem.

Older versions of Quicken, including Q2001 I'm fairly sure, had
a bug which could cause a previous reconcile to become out of
balance ... if you modified the category of a reconciled
transaction. (I don't recall the details, but I don't think it
was consistent, I don't think that every time the category of a
reconciled transaction was changed, the reconcile became out of
balance).

I believe there were several discussions of the problem in this
newsgroup, you chould check the archives.

I think the "solution" was to click "Resolve", then delete every
reconcile through the oldest that was marked in error ... then
re-reconcile.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



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