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Subject Author Date
Routing Number (Account Details Screen) - Quicken Deluxe 2006 Gunner 09-03-2006
Posted by Gunner on September 4, 2006, 12:25 pm
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Thanks for weighing in John - I don't know where the "Ah, so you're
saying it occurs only *after* a one step update?" came from. I had
mentioned that maybe that was what was causing the problem, but I also
said if that was the case, it should happen everytime. At this point I
continue to pick straws.

Regardless, I went and viewed the log, and it shows my Credit Card
hook-up/connection, but it doesn't show the account that I've had this
problem with. Maybe because the trouble account uses webconnect and the
Credit Card account doesn't? I sure don't know.

Gunner
===========================================


>
>> Ah, so you're saying it occurs only *after* a one step update? If
>> that's the case, there appears to be a log file that might contain a
>> clue. It's in the same directory as the file data. It's named
>> yourfilenameOFXLOG.DAT . Unfortunately, it's binary. Maybe an Intuit
>> tech support - or a guru here - can reveal how to read it.
>
> Help > Product and Customer Support > OFXlog.
>
> Get it right after the download, as in short order it will get
> overwritten with newer downloads.
>
> Best bet is to "Save" the log file so you can peruse at your leisure.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup
>
>
>


Posted by Han on September 4, 2006, 12:39 pm
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> Maybe because the trouble account uses webconnect

Hmm I thought (haven't gone back to reread your posts) that your problem
occurred with the one-step update, rather than webconnect.

If your problem continues with webconnect you might try Q2007. Supposedly
that will do webconnect as part of a one-step update, and maybe Q2007 will
work more reliably.

--
Best regards
Han
email address is invalid

Posted by Gunner on September 4, 2006, 1:40 pm
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I was just suggesting that MAYBE the updates MIGHT have something to do
with it. Like I've said many times, it could be many things. I'm just
putting some of my thoughts in the e-mails that I've sent back to the
thread. I simply don't know when, where or how it happens. The ONLY
thing I do know is that I've changed it at least 5 times and the
stinkin' Routing Number will sooner or later end up back to the default
number of 123456789 vs. the real number - go figure.

Gunner

================================================

>
> Hmm I thought (haven't gone back to reread your posts) that your
> problem
> occurred with the one-step update, rather than webconnect.
>
> If your problem continues with webconnect you might try Q2007.
> Supposedly
> that will do webconnect as part of a one-step update, and maybe Q2007
> will
> work more reliably.
>
> Best regards
> Han


Posted by Ron on September 4, 2006, 2:00 pm
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> Thanks for weighing in John - I don't know where the "Ah, so you're saying
> it occurs only *after* a one step update?" came from. I had mentioned that
> maybe that was what was causing the problem, but I also said if that was
> the case, it should happen everytime. At this point I continue to pick
> straws.

That remark came from me Gunner. Sorry I missed your point that it doesn't
happen everytime. Strange problem. Hope you find the answer.

>
> Regardless, I went and viewed the log, and it shows my Credit Card
> hook-up/connection, but it doesn't show the account that I've had this
> problem with. Maybe because the trouble account uses webconnect and the
> Credit Card account doesn't? I sure don't know.
>

Thx to John on how to read the OFX log. I'd never even realized that option
was there. (I'd found the log file through Windows explorer.) Just looked
at mine - yikes, lots of stuff there. Will check it out more carefully just
to see if it provides insights about how the app works.

-Ron


Posted by Gunner on September 4, 2006, 11:46 am
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Thanks for your response Ron - I am comfortable with my back-ups, and I
have validated/super validated in the past. As far as clarifying
"eventually", I can't because I haven't looked at it everyday. I just
know that I have changed it countless times and when I do poke around
it's changed back to the 123456789 number. Now, with that said, I don't
EXACTLY when the reverts have occurred, only that they did.

I will start to look at it everyday, and see if I can pinpoint EXACTLY
when it reverts back. I know that occasionally, (again no specific
pattern), I have to re-set the one-step update for this account
(remember, I do one-step update(s) daily) and I have never been able to
figure out why that happens either. I do not change settings from one
day to the next, so it is not something that should be entering the
picture. I chalk it up to it's one of those "cosmic tumbler things" -
hahahaha

I hope the problem can or will be solved too - I will try to remeber to
post something to this newsgroup when and if a fix happens.

Thanks again... Gunner

===============================================

>I don't know the answer to this problem either, sorry, but here's a
>shot in the dark: try validating the file. And if that doesn't work
>and you trust your backups, try a super validate.
>
>> I've done the close, restart, reboot and the correct number is there.
>> But eventually, it ALWAYS somehow reverts back to the 123456789.
>> number.
>
> It might help the gurus (among whom I am not numbered ): ) if you
> could clarifty that "eventually" with greater detail. For example,
> will the reversion occur *before* you do an online update? Or only
> after? And are you saying specifically that after it happens, you can
> no longer complete an online update - ie. is the problem really
> functional or merely cosmetic?
>
> snip
>
>> Maybe, just maybe, it's the way I get the One-Step Updates from this
>> particular FI that is the problem, or it's a bug in QD 2006
>> (specifically with the FI that I'm using).
>
> Ah, so you're saying it occurs only *after* a one step update? If
> that's the case, there appears to be a log file that might contain a
> clue. It's in the same directory as the file data. It's named
> yourfilenameOFXLOG.DAT . Unfortunately, it's binary. Maybe an Intuit
> tech support - or a guru here - can reveal how to read it.
>
> What happens if you log into your FI account through a web browser and
> do a "donwload to quicken" (assuming they permit that)? Does that
> cause the mutation?
>
> Hope you solve the problem, and if so, please post the solution.
>
> -Ron


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