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Routing Number (Account Details Screen) - Quicken Deluxe 2006 Gunner 09-03-2006
Posted by DP on September 4, 2006, 8:27 pm
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>

> C) From what you've described, the MOST likely cause of your problem is
> that you've got invalid (or, unsupported) R/Ts that you're trying to
> use ... but, obviously you've decided that you're correct and Q is
> wrong and so you're unlikely to EVER resolve your issue.

If he's using the wrong number, he wouldn't be able to download anything
from that FI.
And that is not the case, as I understand the posts in this thread.
Downloads from that FI work for him. Sometimes, the valid number is replaced
by an invalid one.
Let's not assume that Q is correct and that there's something wrong with the
human; that'd be just as bad as the human assuming the problem has to be
with the program.





Posted by DP on September 4, 2006, 8:39 pm
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Just a shot in the dark, hoping to hit a solution to this perplexing
problem.

What kind of program -- if any -- do you use to clean up your hard drive.
There's windows' Disk Cleanup, and there's a host of third-party programs,
including Norton, CCleaner, etc. I wonder if:
1) A disk cleanup program is being too aggressive and cleaning out a Quicken
file that holds that account number. Of course, this doesn't explain why
other accounts are not similarly affected.
2) If this aspect of Quicken is program badly and the account info is made
vulnerable to disk-cleanup utilities. Again, though, same problem: This
doesn't explain why other accounts wouldn't be affected, too.

Meanwhile, a question just popped up:
Are you storing the password for that account so that you don't have to
input it each time you do an update? Is the password getting wiped out, too?
And if you're not storing a password, then you might give that a try. Why?
Because if it kicks out the password that means it won't connect and you
should get a message saying it didn't connect. That way you'll know as soon
as it doesn't work.



Posted by Gunner on September 5, 2006, 7:07 pm
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DP- I use Windows XP defrag from time to time.

The password is a good thought, but it hasn't effected it. I do have a
password stored in the vault, but this "problem account" is done via
web-connect from that site. The only time the password was involved was
when I set-up the accounts.

I think I have this partially figured out - Please read my post "Most Of
The Mystery Solved" and Thanks for your thoughts.

Regards... Gunner

================================================

>
>
> Just a shot in the dark, hoping to hit a solution to this perplexing
> problem.
>
> What kind of program -- if any -- do you use to clean up your hard
> drive. There's windows' Disk Cleanup, and there's a host of
> third-party programs, including Norton, CCleaner, etc. I wonder if:
> 1) A disk cleanup program is being too aggressive and cleaning out a
> Quicken file that holds that account number. Of course, this doesn't
> explain why other accounts are not similarly affected.
> 2) If this aspect of Quicken is program badly and the account info is
> made vulnerable to disk-cleanup utilities. Again, though, same
> problem: This doesn't explain why other accounts wouldn't be affected,
> too.
>
> Meanwhile, a question just popped up:
> Are you storing the password for that account so that you don't have
> to input it each time you do an update? Is the password getting wiped
> out, too?
> And if you're not storing a password, then you might give that a try.
> Why? Because if it kicks out the password that means it won't connect
> and you should get a message saying it didn't connect. That way you'll
> know as soon as it doesn't work.
>


Posted by danbrown on September 5, 2006, 11:52 am
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DP wrote:
> Let's not assume that Q is correct and that there's something wrong with the
> human; that'd be just as bad as the human assuming the problem has to be
> with the program.

For:
1) a product that has been out for over a year ... and widely used,
and
2) a lone reported incident in that time period (Gunner's), and
3) a behavior that is inconsistent with anything that anyone else has
seen :

I have to conclude that human error is far and away the
high-probability cause. Granted, not the only possible cause ... but
Gunner's repeated assertions that "the ABA is right" couple with Q's
repeated refusal to maintain the number, (and my OWN --- along with
many many others, observations of Q keeping the R/T that is input),
MUST lead one to suspect the R/T number.

For those who believe otherwise, please theorize on why this anomoly
hasn't been previously observed/reported.

db


Posted by Lisa C on September 5, 2006, 5:49 pm
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>
> DP wrote:
>> Let's not assume that Q is correct and that there's something wrong with
>> the
>> human; that'd be just as bad as the human assuming the problem has to be
>> with the program.
>
> For:
> 1) a product that has been out for over a year ... and widely used,
> and
> 2) a lone reported incident in that time period (Gunner's), and
> 3) a behavior that is inconsistent with anything that anyone else has
> seen :
>
> I have to conclude that human error is far and away the
> high-probability cause. Granted, not the only possible cause ... but
> Gunner's repeated assertions that "the ABA is right" couple with Q's
> repeated refusal to maintain the number, (and my OWN --- along with
> many many others, observations of Q keeping the R/T that is input),
> MUST lead one to suspect the R/T number.

No. I, for one, do not suspect the validity of the R/T number as entered by
the OP. Nor do I suspect that it is Quicken that refuses to maintain the
number. Just because 2+2 does not equal 5 does not imply that 2+2 equals 6.

>
> For those who believe otherwise, please theorize on why this anomoly
> hasn't been previously observed/reported.
>
Perhaps because the anomoly does not interfere with webconnect?
Perhaps because some folks don't look at their route numbers?
Perhaps the anomoly is connected to the specific FI -- and not necessarily
its routing number?

If an anomoly exists that does not affect the functionality of the software,
how many folks are gonna be bothered enough to post about it?



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