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Posted by mookie on June 20, 2007, 9:41 am
Please log in for more thread options Microsoft Wireless Desktop Elite Keyboard Model Number 1011 says mine.
Rich
> Hi, Rich.
>
> My keyboard does not have a scroll wheel. But it's interesting that yours
> does and functions properly, even though your mouse does not.
>
> I've seen several different keyboards bundled with the wireless laser
> mouse in sets labeled Desktop 6000 - or something very similar. My
> keyboard says on the bottom that it is a Microsoft Wireless Comfort
> Keyboard 1.0A.
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
> (Retired. No longer licensed to practice public accounting.)
> rc@grandecom.net
> Microsoft Windows MVP
> (Currently running Vista Ultimate x64)
>
>> Double-checking, R. C. While your mouse scrolling is an issue, your
>> scroll wheel on your keyboard functions properly (as mine does)?
>>
>> Rich
>>
>>> Hi, Rich.
>>>
>>> I'm sorry to say that I've had this same problem for months - and have
>>> seen it reported in other newsgroups, including by other Microsoft MVPs.
>>> We haven't figured out yet if the problem is in Quicken (because it
>>> doesn't happen in any other application) or in Vista (because we didn't
>>> see it until we started running Vista), or in the IntelliPoint drivers,
>>> or in the mouse itself (because it doesn't happen with other
>>> hardware)... Wherever the problem actually lies, NOBODY seems interested
>>> in fixing it. :>(
>>>
>>> For me, the problem shows up in the Quicken registers and in reports. I
>>> have to use the scroll bar to see the end of my report or the current
>>> date in a register. I'm running Vista Ultimate x64, Quicken 2007 Basic,
>>> and the Microsoft Wireless Laser Desktop 6000 since about October.
>>> Device Manager shows the driver as "Microsoft USB Dual Receiver Wireless
>>> Mouse (IntelliPoint), dated 11/7/2006, Driver version 6.10.155.0.
>>>
>>> RC
>>>
>>>
>>>> The background: Quicken 2006 Premier QA5. Vista Ultimate. Everything
>>>> worked perfectly until I replaced the wired keyboard & mouse with a
>>>> Microsoft Wireless Intellimouse 2.0 and Microsoft Wireless Desktop
>>>> Elite keyboard. This is a mouse issue only - the keyboard works fine.
>>>> When I use the scrolling wheel on the mouse, registers in Quicken will
>>>> only scroll up regardless of the direction of the mouse. This is a
>>>> Quicken phenomena only. Interestingly enough, the scroll wheel on the
>>>> keyboard works properly. In contacting Microsoft, they keep repeating
>>>> they do not support third party software. When I finally convinced
>>>> them that this was not an issue till their product was introduced, they
>>>> offered to buy the product back. Has anyone experienced an issue like
>>>> this? And, hopefully got it cured?
>>>>
>>>> Thanks.
>>>> Rich
>
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