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Subject Author Date
Stuck transaction News - Buckeye-express 11-04-2006
Posted by News - Buckeye-express on November 4, 2006, 11:07 am
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Using Quicken 2005 Premier in Windows XP Pro environment.

I've used online bill paying for years. This is the first time I've
encountered a transaction I can't fix. The transaction was entered using the
online payment check form. It shows in the register as "Send" in the "num"
field and has the lightning bolt icon in back of it. It will not upload and
it won't let me delete it, void it.

If I try to "cancel payment" it says too late to do that. Status says
"Electronic funds transfer made on 10/30/2006".

Since I suspect the vendor wasn't really paid on time or maybe not at all.
So I wanted to void or delete it and reenter. But it won't allow me to do
anything. And it keeps asking me to send the transaction.

Even though status shows ACH funds transferred on 10/30/06, my banking
institution shows no such transfer.

So now I know the vendor didn't get paid.

Need help to fix this orphaned transaction.

How do I fix this? Any ideas?

Thanks,
Hal



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