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Posted by John Pollard on March 30, 2008, 9:48 am
Please log in for more thread options Calab wrote:
>>
>>> A couple days ago, the download for my Amex card stopped
>>> working. It
>>> has been working fine for months. I waited a few days with
>>> no
>>> improvement. I logged into the Amex website and all my
>>> accounts look
>>> normal.
>
>> I've not had any persistent resent problems (sometimes
>> servers are
>> out of action for "scheduled maintenance". However, not too
>> long
>> ago I had a meltdown of my password vault, and had to restore
>> a
>> prior backup to get going again. Made me reconstrcut a
>> couple of
>> days of downloads & entries, but otherwise proved that
>> "Backups are
>> your friends".
>
> I'll try deleting the password vault and recreating it.
>
> One other thing I'm sure I've read, but can't find it now, is
> that
> you can do an extended file validation by holding down a key
> combination when you click File->File Operations->Validate.
> Anyone
> know what that key combo is?
When validating with the hope of fixing downloading problems,
Intuit says to deactivate ALL Quicken accounts for downloading
before doing the Validate (validate does not do a complete
validate when there are accounts activated for downloading). I
think that recommendation was made for US versions of Quicken,
but has a good chance of being true for non-US versions as well.
[Make a backup before doing this. The validate may not help,
but deactivating, then reactivating, may end up giving you many
downloaded transactions that you had already downloaded. If the
validate doesn't help and you get lots of duplicate downloads,
you can just switch to the backup.]
--
John Pollard
First initial underscore Last name at mchsi dot com
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