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Posted by Bob Wang on November 27, 2007, 2:25 pm
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This is old news from last month.
But, I don't think it's a coincidence that the top 4 credit card companies
offer Direct Connect to all comers.
I have multiple cards from almost all of them, but only the top 4 get
regular usage.
http://biz.yahoo.com/prnews/071009/latu058.html
J.D. Power and Associates Reports: American Express Ranks Highest in Credit
Card Satisfaction
Tuesday October 9, 10:00 am ET
Choosing the Right Credit Card Depends on Consumer Payment Habits
WESTLAKE VILLAGE, Calif., Oct. 9 /PRNewswire/ -- American Express ranks
highest among credit card issuers in overall customer satisfaction,
according to the J.D. Power and Associates 2007 Credit Card Satisfaction
Study(SM) released today.
....
Customer Satisfaction Index Ranking
(Based on a 1,000-point scale)
American Express 735
Discover 728
Industry Average 658
Citi Cards 652
Chase 651
US Bank 646
WaMu 638
Wells Fargo 636
Capital One 617
Bank of America 607
HSBC 571
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