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Posted by John Pollard on December 28, 2006, 10:05 am
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Porter Smith wrote:
> I had a similar problem when I was switched from
> HarrisDirect to E*TRADE. It turns out that Intuit
> prevalidates the userid and password before sending it to
> the FI for validation. For example if a particlar FI uses
> your SSN as the userId and you specify a 5 digit nubmer,
> Intuit knows it can't be valid and gives you an error. In
> my case my password was 6 characters -- perfectly legal
> when I was with Harris, and "grandfathered" in when I
> moved to E*TRADE. But E*TRADE requires a minimum length
> of 8 characters. So when Intuit saw my 6 character
> password it "knew" it couldn't be valid for E*TRADE and
> never bothered to ask; It just gave me an error.
Thanks for pointing this out; I had never thought of it before.
But my interpretation of the cause of the problem - and the
solution - is different than yours. It is the financial
institution's responsibility to supply Intuit with their
password requirements; and it does not seem reasonable to expect
Quicken to carry "grandfathered" exceptions to those
requirements. If an fi elects to allow some users to have 6
character passwords, while requiring other users to have 8
character passwords, they should not tell Intuit/Quicken that
they require 8 character passwords.
--
John Pollard
First initial underscore Last name at mchsi dot com
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