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Posted by shakey on November 27, 2006, 2:23 pm
Please log in for more thread options Thank you "L"
Clearing the account online services, exit quicken, reentering fixed it. I
now believe it was caused by my new password only changing for one account.
Mel S.
>> Up until the end of August I could download both my savings and checking
>> account activity from bank using One Step Update. Now only the checking
>> updates and message says wrong account or similar for other. Account
>> numbers and routing appear correct and both are marked as active down
>> loadable.
>> Last update date is about when I was forced to change password to
>> Alphanumeric from Alpha only.
>> Going to bank site outside of quicken works both accounts.
>> Any ideas where to look appreciated.
>>
> Have you upgraded your version of Quicken lately? What about automatic
> updates?
>
> Also, look at your bank website. Some banks have changed their options and
> will allow direct access through Quicken only for specific types of
> accounts (i.e.. checking).
>
> If, after investigating, you determine that you should still be able to
> download 'the other' account, you might try resetting for online access.
> Disable the online access on the non-working account. Exit Quicken.
> Restart and use the online banking wizard to enable online access to the
> account.
>
> If that doesn't work, post back with more information:
> - the version of Quicken you use
> - any specific error messages you are receiving
> - the name of the financial institution (NO PERSONAL INFO PLEASE!)
> - the type of the account that isn't working (i.e.. checking, saving,
> credit card, money market etc.)
>
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