US Bank- Maybe the worst bank in the United States

Posted by Don on August 16, 2006, 10:37 am

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3 years ago we told US Bank to not disclose anything about us to
outside parties via their privacy policy. Recently we opened a home
equity line of credit (we didn't borrow money just opened up a line of
credit). During this process we were asked if we wanted to have credit
life insurance and of course I said no. We were asked if we wanted a
US Bank platinum Visa and of course I said no. When we went in to sign
the forms for the line of credit the credit life was included so we
made them reprint the entire contract without credit life. A few days
later we received two US Bank Platinum Visas in the mail. I closed the
account immediately and complained to the bank but they acted like "oh
well".

Now we are receiving at least 3 or 4 letters a day from outside
parties trying to sell us credit life insurance. These are not US Bank
letters but third parties who know exactly to the penny what our line
of credit is for our new line of credit account. US Bank completely
denies they are selling our information to third parties and
acknowledges that they are aware of our privacy requests. If US Bank
isn't selling this information then who is?

In my opinion US Bank tries to sneak in products you specifically tell
them you don't want (credit life and credit cards) and they sell
private information to third parties in complete violation of their
own privacy agreement with the customer. I'm not sure what I can do
other than write a letter to the Colorado Attorney General's office.

The only reason I've not dumped this worthless Bank is I'm on an old
grand fathered plan that lets me do bill paying via Quicken. If any of
you know where I can go and continue to bill pay from Quicken (not the
banks web site) I would dump this bank in a heartbeat. To anyone
reading this I would avoid US Bank like cancer. They suck.

Don

Posted by Andrew DeFaria on August 16, 2006, 11:27 am

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Don wrote:

> 3 years ago we told US Bank to not disclose anything about us to

> outside parties via their privacy policy. Recently we opened a home

> equity line of credit (we didn't borrow money just opened up a line of

> credit). During this process we were asked if we wanted to have credit

> life insurance and of course I said no. We were asked if we wanted a

> US Bank platinum Visa and of course I said no. When we went in to sign

> the forms for the line of credit the credit life was included so we

> made them reprint the entire contract without credit life. A few days

> later we received two US Bank Platinum Visas in the mail. I closed the

> account immediately and complained to the bank but they acted like "oh

> well".

> Now we are receiving at least 3 or 4 letters a day from outside

> parties trying to sell us credit life insurance. These are not US Bank

> letters but third parties who know exactly to the penny what our line

> of credit is for our new line of credit account. US Bank completely

> denies they are selling our information to third parties and

> acknowledges that they are aware of our privacy requests. If US Bank

> isn't selling this information then who is?

> In my opinion US Bank tries to sneak in products you specifically tell

> them you don't want (credit life and credit cards) and they sell

> private information to third parties in complete violation of their

> own privacy agreement with the customer. I'm not sure what I can do

> other than write a letter to the Colorado Attorney General's office.

Have you read their privacy agreement? Most say that they can give your
information to financial institutions like credit agencies and other
financial institutions.

> The only reason I've not dumped this worthless Bank is I'm on an old

> grand fathered plan that lets me do bill paying via Quicken. If any of

> you know where I can go and continue to bill pay from Quicken (not the

> banks web site) I would dump this bank in a heartbeat. To anyone

> reading this I would avoid US Bank like cancer. They suck.

There are hundreds if not thousands of banks that do this. Have you done
any of your own homework and say walk into or called any other banks and
simply asked the question?

I use Union Bank of California, which is obviously a Californian bank.
I'm moving to Texas and was told the Compass Bank is very good so I'll
probably be switching to them. But, as I said, there are many banks that
do this. I believe there's an option in Quicken's help or elsewhere that
gives you a list as well as Intuit's own web site. Doesn't sound to me
like you've made any effort to answer your own question.

--

Andrew DeFaria <http://defaria.com>
Excuse me for butting in, but I'm interrupt-driven.

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Don wrote:
<blockquote cite="midqia6e257iccb3f6e8k0758ocq1427gr63a@4ax.com"
type="cite">3 years ago we told US Bank to not disclose anything about
us to outside parties via their privacy policy. Recently we opened a
home equity line of credit (we didn't borrow money just opened up a
line of credit). During this process we were asked if we wanted to have
credit life insurance and of course I said no. We were asked if we
wanted a US Bank platinum Visa and of course I said no. When we went in
to sign the forms for the line of credit the credit life was included
so we made them reprint the entire contract without credit life. A few
days later we received two US Bank Platinum Visas in the mail. I closed
the account immediately and complained to the bank but they acted like
"oh well". 
 
Now we are receiving at least 3 or 4 letters a day from outside parties
trying to sell us credit life insurance. These are not US Bank letters
but third parties who know exactly to the penny what our line of credit
is for our new line of credit account. US Bank completely denies they
are selling our information to third parties and acknowledges that they
are aware of our privacy requests. If US Bank isn't selling this
information then who is? 
 
In my opinion US Bank tries to sneak in products you specifically tell
them you don't want (credit life and credit cards) and they sell
private information to third parties in complete violation of their own
privacy agreement with the customer. I'm not sure what I can do other
than write a letter to the Colorado Attorney General's office. 
</blockquote>
Have you read their privacy agreement? Most say that they can give your
information to financial institutions like credit agencies and other
financial institutions. 
<blockquote cite="midqia6e257iccb3f6e8k0758ocq1427gr63a@4ax.com"
type="cite">The only reason I've not dumped this worthless Bank is I'm
on an old grand fathered plan that lets me do bill paying via Quicken.
If any of you know where I can go and continue to bill pay from Quicken
(not the banks web site) I would dump this bank in a heartbeat. To
anyone reading this I would avoid US Bank like cancer. They suck. 
</blockquote>
There are hundreds if not thousands of banks that do this. Have you
done any of your own homework and say walk into or called any other
banks and simply asked the question? 
 
I use Union Bank of California, which is obviously a Californian bank.
I'm moving to Texas and was told the Compass Bank is very good so I'll
probably be switching to them. But, as I said, there are many banks
that do this. I believe there's an option in Quicken's help or
elsewhere that gives you a list as well as Intuit's own web site.
Doesn't sound to me like you've made any effort to answer your own
question. 
<pre>-- </pre>
<a href="http://defaria.com">Andrew DeFaria</a> 
Excuse me for butting in, but I'm
interrupt-driven.
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Posted by Don on August 16, 2006, 1:04 pm

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On Wed, 16 Aug 2006 08:27:47 -0700, Andrew DeFaria

>There are hundreds if not thousands of banks that do this. Have you done

>any of your own homework and say walk into or called any other banks and

>simply asked the question?

There used to be. I've called 4 banks in my area today and for bill
pay you must use their website and for downloads you must use web
connect. If this is what you mean then I agree there are tons that do
this.

> Doesn't sound to me

>like you've made any effort to answer your own question.

Yes I have. And I've found that many banks say they support bill pay
via quicken only to find out they mean to say they support bill pay
(via their website) and Quicken via web connect. That Andrew, is not
the same as I have now.

Posted by nomail on August 16, 2006, 1:32 pm

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>On Wed, 16 Aug 2006 08:27:47 -0700, Andrew DeFaria

>>There are hundreds if not thousands of banks that do this. Have you done

>>any of your own homework and say walk into or called any other banks and

>>simply asked the question?

>There used to be. I've called 4 banks in my area today and for bill

>pay you must use their website and for downloads you must use web

>connect. If this is what you mean then I agree there are tons that do

>this.

>> Doesn't sound to me

>>like you've made any effort to answer your own question.

>Yes I have. And I've found that many banks say they support bill pay

>via quicken only to find out they mean to say they support bill pay

>(via their website) and Quicken via web connect. That Andrew, is not

>the same as I have now.

Never use correct phone #s with banks or credit cards ever. Use a
payphone #. The worst offenders will likely use that to look up
"additional" information. Give out a suite # with your address or
stuff like that. Nothing you are told can be trusted - as you have
seen.

After 15+ years of doing this I get almost no junk mail or phone
calls. What I get is generally related to Wells Fargo (per the suite
#).

Mike

Posted by Han on August 17, 2006, 6:53 am

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4ax.com:

> 3 years ago we told US Bank to not disclose anything about us to

> outside parties via their privacy policy. Recently we opened a home

> equity line of credit (we didn't borrow money just opened up a line of

> credit).

<snip>

I belive you might have overlooked a simple fact. I think I have this
correct, but will accept corrections.

By getting a line of credit you have just "registered" a mortgage with the
local governmental institution(s). Here in NJ that's the county. That is
public information that anyone can access, and of course the leeches will
try to profit. Depending on your personal situation, it might be a good
idea to get some kind of insurance against the eventuality your
breadwinning potential stops (as when run over by a truck). Usually term
life insurance is the cheapest (I believe). It seems likely that in your
case something like that is superfluous, but others may not be that lucky.

--
Best regards
Han
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