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Subject Author Date
Undoing a USmailed online payment Bernie Cosell 12-07-2007
Posted by Bernie Cosell on December 7, 2007, 1:53 pm
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I just got an online check returned to me [payment was to the wrong payee
so they returned my check]. I'm not sure how to clean up my register [this
with Q2006basic]. I knew [but tried anyway :o)] that I couldn't "Cancel"
the payment, but I was surprised that I couldn't VOID the transaction [that
option was grayed-out]. Is my only real option here to DELETE the register
entry? Thanks!

/Bernie
--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by Laura on December 7, 2007, 3:14 pm
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>I just got an online check returned to me [payment was to the wrong payee
> so they returned my check]. I'm not sure how to clean up my register
> [this
> with Q2006basic]. I knew [but tried anyway :o)] that I couldn't "Cancel"
> the payment, but I was surprised that I couldn't VOID the transaction
> [that
> option was grayed-out]. Is my only real option here to DELETE the
> register
> entry? Thanks!

I had this happen to me last year. You need to go to your bank and get them
to redeposit the funds into your account. Then you can update your register
for the funds put back into your account.


Posted by Bernie Cosell on December 10, 2007, 5:44 pm
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} I just got an online check returned to me [payment was to the wrong payee
} so they returned my check]. I'm not sure how to clean up my register [this
} with Q2006basic].

I've just gotten off the phone with Wachovia and have the "official"
answer: I *can't* clean up the register. The money has not been pulled
from my acct, so there's no financial downside to having the checks sitting
there outstanding [since I"m holding them in my hand and I *KNOW* they
won't be cashed], but there's nothing I can do about the register. After
90 days, Wachovia will cancel the payments and at that point Quicken will
"tidy up" my register, but for the next 70 days I'll have to remember that
my balance is a bunch bigger than it appears to be. Sigh...

/Bernie
--
Bernie Cosell Fantasy Farm Fibers
bernie@fantasyfarm.com Pearisburg, VA
--> Too many people, too few sheep <--

Posted by Oilcan on December 10, 2007, 9:38 pm
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As you discovered, its the type of check they mailed. Often many FI issue
"official" checks which means the money is taken out of your account when
the check is issued.

Oilcan
>
> } I just got an online check returned to me [payment was to the wrong
> payee
> } so they returned my check]. I'm not sure how to clean up my register
> [this
> } with Q2006basic].
>
> I've just gotten off the phone with Wachovia and have the "official"
> answer: I *can't* clean up the register. The money has not been pulled
> from my acct, so there's no financial downside to having the checks
> sitting
> there outstanding [since I"m holding them in my hand and I *KNOW* they
> won't be cashed], but there's nothing I can do about the register. After
> 90 days, Wachovia will cancel the payments and at that point Quicken will
> "tidy up" my register, but for the next 70 days I'll have to remember that
> my balance is a bunch bigger than it appears to be. Sigh...
>
> /Bernie
> --
> Bernie Cosell Fantasy Farm Fibers
> bernie@fantasyfarm.com Pearisburg, VA
> --> Too many people, too few sheep <--


Posted by John Pollard on December 10, 2007, 10:32 pm
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> "Bernie Cosell" wrote
>> Bernie Cosell wrote:

>> } I just got an online check returned to me [payment was to
>> the wrong
>> payee
>> } so they returned my check]. I'm not sure how to clean up
>> my
>> register [this
>> } with Q2006basic].

> I've just gotten off the phone with Wachovia and have the
> "official"
> answer: I *can't* clean up the register. The money has not
> been
> pulled from my acct, so there's no financial downside to
> having the
> checks sitting
> there outstanding [since I"m holding them in my hand and I
> *KNOW*
> they won't be cashed], but there's nothing I can do about the
> register. After 90 days, Wachovia will cancel the payments
> and at
> that point Quicken will "tidy up" my register, but for the
> next 70
> days I'll have to remember that my balance is a bunch bigger
> than it
> appears to be. Sigh...

I'm confused.

If the check was written by the bank (meaning it's their check
number) and the funds can never be withdrawn from your account,
why can't you just delete the transaction. It never really
occurred.

If you feel the urge to keep track of the bank's check numbers,
after you delete the transaction, you should be able to enter a
new transaction with that check number and void it.

--
John Pollard
First initial underscore Last name at mchsi dot com
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