Home Page link  

Unreliable Electronic Data

  
Groups | Search | About
User Password
Register Now! Lost Password?

Quicken Personal Finance Discussions - Quicken - personal finance software discussions

 Post an article  get this group's latest topics as an RSS feed add this group's latest topics to your My MSN content add this group's latest topics to your My Yahoo content  add this group's latest topics to your Google content  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Unreliable Electronic Data docdec1 01-10-2008
Posted by docdec1 on January 11, 2008, 9:50 pm
Please log in for more thread options
> DG wrote:
> > Don't pay for upgrades. Pay for a new application that is NOT
> > Quicken!
>
> There ya' go.
>
> Not paying for upgrades is a major contributor to the lack of
> funds to make Quicken a better product.
>
> So, by all means: shoot yourself in the foot.
>
> You will get what you pay for; so let everyone know what other
> product gives you more for your money.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup

Guess I'm losing it... Econ 101 - supply and demand

In the beginning, all of the advertised services were provided to the
consumer by the company. As time went by, the level of advertised
services began to diminish. The consumer communicated this to the
company. The company chose not to pay any attention to the input from
their consumers (hmmm Customer Satisfaction issue here?). The company
felt their product had become a 'cash cow' such as 'Crest' or
'Colgate' toothpaste. The company didn't have to worry about a few
folks who communicated issues to them. Reason being, the MAJORITY
were happy. Well, as time went on, other issues began to crop up.
The loyal customers communicated such, but the company, knowing it had
a 'cash cow' chose to ignore the feedback.

All of a sudden, the revenue stream from the 'cash cow' began to
diminish. The CEO did not understand. And as is corporate America,
no one from the product line would tell the CEO the truth. i.e.
Intuit didn't listen to feedback from their loyal customers!

The CEO had to decide to terminate the product or resolve the issues
to return the 'cash cow' to it's lofty heights.

In both scenioros, it's Intuit's call. Shooting one's self is not the
question here. It's expecting the product to perform as advertised!

If you, each time you powered up your computer, you had to reconfigure
your CMOS data, how long would it take to replace the CMOS battery?
If each time you tried to turn on the lights in the bathroom and half
the time they didn't come on, how long would it take to replace the
light switch?

Intuit is not paying me to be their customer! I'm paying them to
provide services!

If the level of service is OK with you, whether annually, monthly,
daily, or hourly, then life is good. I'M JUST LOOKING FOR PUSHING THE
DOWNLOAD BUTTON AND GETTING ACCURATE INFORMATION. Sorry if that is
not politically correct, but I don't have the gun in my hand and I
can't correct Intuit's problem. But, if not corrected, I can correct
my issues. - Don't UPGRADE the S/W. Eventually they'll listen.

Posted by fletchb on January 12, 2008, 4:22 pm
Please log in for more thread options
 Yes but why continue to pay for something that doesn't work in the
first place? I can download directly from my banks for free and simply
do it with excel. Constant install/reinstalling of accounts takes more
time than doing it via manual downloads.

> DG wrote:
> > Don't pay for upgrades. Pay for a new application that is NOT
> > Quicken!
>
> There ya' go.
>
> Not paying for upgrades is a major contributor to the lack of
> funds to make Quicken a better product.
>
> So, by all means: shoot yourself in the foot.
>
> You will get what you pay for; so let everyone know what other
> product gives you more for yourmoney.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup


Posted by John Pollard on January 12, 2008, 9:32 pm
Please log in for more thread options
fletchb@gmail.com wrote:
> Yes but why continue to pay for something that doesn't work in
> the
> first place?

"Doesn't work in the first place"? What does that mean? It
certainly doesn't apply to my experience.

Provide objective evidence of a product that does a better job
for the money.

While you're at it, demonstrate that you have found a product
that is better for every Quicken user (or even most Quicken
users) for their money ... not just for you --- since you are
making absolute claims about Quicken.

Please stop pretending that your personal experiences, and your
personal evaluation, are indicative of anything that applies to
others.

If you don't like Quicken, by all means, move on to a "better"
product.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup



Posted by fletchb on January 13, 2008, 12:46 am
Please log in for more thread options
> flet...@gmail.com wrote:
> > Yes but why continue to pay for something that doesn't work in
> > the
> > first place?
>
> "Doesn't work in the first place"? What does that mean? It
> certainly doesn't apply to my experience.
>
> Provide objective evidence of a product that does a better job
> for the money.
>
> While you're at it, demonstrate that you have found a product
> that is better for every Quicken user (or even most Quicken
> users) for their money ... not just for you --- since you are
> making absolute claims about Quicken.
>
> Please stop pretending that your personal experiences, and your
> personal evaluation, are indicative of anything that applies to
> others.
>
> If you don't like Quicken, by all means, move on to a "better"
> product.
>
> --
> John Pollard
> First initial underscore Last name at mchsi dot com
> Please reply to newsgroup

Well it's like the old hotel argument. The hotel has a big sign
outside that says "1000 rooms-never no vacancy" Yet every time you
attempt to book a room they are sold out. Do they really have 1000
rooms or is it just a come on.

And likewise just because you claim it does actually work doesn't make
it so. And yes, I am about to try something else as I don't think
customers should have to pay for alpha software. Maybe it will work
maybe not, but it certainly can't be any worse than this very much
alpha product.


Posted by bjn on January 13, 2008, 8:43 am
Please log in for more thread options
wrote:

>Provide objective evidence of a product that does a better job
>for the money.


Barrier to entry.

Complacency of a Intuit due to lack of competition.

Both well-known economic concepts. Why are you so unaware of them?



Get a new chestnut. That one's old.



Similar ThreadsPosted
New Info - Unreliable Data Quotes / No Server - Work around January 18, 2008, 4:36 pm
Can't perform electronic transfer December 23, 2007, 7:18 pm
electronic transfers don't show up May 7, 2008, 10:56 am
HSBC and Electronic Check Numbers January 12, 2007, 11:06 am
Intuit Buys Electronic Clearing House December 20, 2007, 10:13 pm
Electronic Transactions - Brokerage to/from Quicken 2005 HB April 13, 2006, 7:28 pm
Q data to MAC January 24, 2007, 5:25 pm
Help with Data Converter August 9, 2006, 10:26 pm
Move data to new QDF? January 7, 2007, 5:33 pm
Importing old data January 22, 2007, 3:40 pm

Contact Us | Privacy Policy
This site is not affiliated with Intuit - makers of Quickbooks and Quicken software
This site is not affiliated with Sage Software - makers of Peachtree accounting software
XML SitemapXML Sitemap