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Posted by Laura on April 5, 2007, 1:45 pm
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Linksys has (had?) excellent technical support. Maybe call them and see if
they have any ideas. Maybe there is a log file you can turn on to find out
which port is being used that your firewall is blocking.
BTW, I had a similar situation a while ago with BoA too. Dial up worked but
my cable access did not. I had to create a new file and import all of the
transactions to fix the problem. And yes, I could get the auto updates to
work while on dial up. Go figure.
> For about two months now I have been having problems with Bank of America
> website for my credit card (yes I was formerly MBNA). I actually was able
> to download one statement successfully this January. Now, after I log on
> to the site successfully I have been unable to go to the web page "Account
> Details" where I could download statements in QFX format. Internet
> Explorer 7 and Firefox both came back with the error message that the web
> page could not be found and to make sure I was connected to the internet.
>
> I spent a lot of time with customer service on the phone, and finally one
> agent told me that based on other issues they had seen in the past it
> might be the Linksys router of my home network that could be the issue (it
> is a BEFSR41 v2.0, firmware version 1.46.00). So I later used dial-up,
> thus not going through the router to the DSL modem, and everything worked
> fine. That is, I was able to access my account details and download a QFX
> format statement that Quicken 2006 took without any difficulty.
>
> Well, I guess this will be my workaround and I am fortunate that my dialup
> is pretty fast. Still a little bit of a hassle but nothing compared to
> entering all the transactions by hand. I just disable the LAN connection
> and then Connect via dialup, download the statement, disconnect the dialup
> and enable the LAN. Maybe it is a firewall setting that is wrong (I have
> the B of A website on the exceptions list on the WinXP firewall) and I
> still have a little research to do on that possibility if I find the time.
>
> -DAC
>
>>> Shorty:
>>>
>>> I haven't been able to use Q2007 H&B's One Step Update & Express Web
>>> Connect
>>> for my one BoA credit card for ages.
>>>
>>> Every month or so, I enable EWC to see if the problem has been fixed,
>>> but
>>> invariably, after a successful initial download, EWC fails the next day.
>>>
>>> I just go to the web site, and download via Web Connect qfx, just like
>>> in
>>> the old days.
>>>
>>> Bob
>>>
>>> P.S. I think somebody posted that BoA will enable current transaction
>>> downloads next month.
>>>
>>>
>>>
>>>
>>> Hi. My B of A card is not updating in Quicken. I can log into the
>>> site directly but how do I get it to update directly into Quicken?
>>>
>>> Thanks
>>
>> Bank of America Credit Cards will only update once per month for the
>> vast majority of the users. This was a change when they updated their
>> online banking with the MBNA merger. You just follow the steps in
>> express web and it should work okay (all three of my former MBNA cards
>> are working). I believe I got an error message during the initial set-
>> up, but I ignored it and Quicken completed the additional steps needed
>> to set-up.
>>
>>
>
>
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