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Subject Author Date
Upgrade H&B 2007 to H&B 2008 Jerry Pinsky 03-02-2008
Posted by Jerry Pinsky on March 2, 2008, 7:41 pm
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Has anyone else had problems going from 2007 to 2008? I converted on set of
data and P&L reports and Cash Flow reports were unusable. Tech support
could not fix it. I tried to go back to 2007 and installation was blocked.
Quicken tech support gave up after hours and at lease 4 different tech
support people. Their last suggestion was to reinstall my operating system
(reformat) and reinstall software & data.

I later solved the problem myself and am using 2007 again. I am afraid to
install 2008 at this time.

Jerry



Posted by Laura on March 2, 2008, 8:34 pm
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> Has anyone else had problems going from 2007 to 2008? I converted on set
> of data and P&L reports and Cash Flow reports were unusable. Tech support
> could not fix it. I tried to go back to 2007 and installation was
> blocked. Quicken tech support gave up after hours and at lease 4 different
> tech support people. Their last suggestion was to reinstall my operating
> system (reformat) and reinstall software & data.
>
> I later solved the problem myself and am using 2007 again. I am afraid to
> install 2008 at this time.

Define "unusable"...I believe that with 2008 only business accounts will be
displayed on the Profit and Loss statements. Is this what you are talking
about?


Posted by Jerry Pinsky on March 3, 2008, 2:47 pm
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Unusable completely for P&L. No accounts show in report. Message says there
are no transactions within the dates listed, except I listed all dates since
August 2001 when company was started. Changing all combinations of dates
(year to date, last year, etc.) got same response. In effect there were no
P&L reports.

Balance sheet reports seemed normal.

Cash Flow reports were poor. Cash inflow showed income in all categories
and outflow in must cases as negative numbers in inflow section. No way to
compare inflows and outflows without an old fashioned adding machine. One or
two small items of outflow actually showed in outflow where they belonged.

My personal data base seemed to convert from 2007 to 2008 correctly. At
least reports looked O.K., but I did not check them for accuracy.

Quicken "tech support" said the data on the business data base was probably
corrupted and I should install Q H&B 2007 and run validate and supervalidate
before reinstalling 2008 and trying to convert again. The problem is when I
uninstalled 2008, it took 2 days to reinstall 2007. I can not afford to do
that again if validate does not fix the problem.


>> Has anyone else had problems going from 2007 to 2008? I converted on set
>> of data and P&L reports and Cash Flow reports were unusable. Tech
>> support could not fix it. I tried to go back to 2007 and installation
>> was blocked. Quicken tech support gave up after hours and at lease 4
>> different tech support people. Their last suggestion was to reinstall my
>> operating system (reformat) and reinstall software & data.
>>
>> I later solved the problem myself and am using 2007 again. I am afraid
>> to install 2008 at this time.
>
> Define "unusable"...I believe that with 2008 only business accounts will
> be displayed on the Profit and Loss statements. Is this what you are
> talking about?



Posted by Laura on March 3, 2008, 3:53 pm
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Check to see if you have any categories marked as Business. Only business
categories show up on the p&l starting with 2008.

> Unusable completely for P&L. No accounts show in report. Message says
> there are no transactions within the dates listed, except I listed all
> dates since August 2001 when company was started. Changing all
> combinations of dates (year to date, last year, etc.) got same response.
> In effect there were no P&L reports.
>
> Balance sheet reports seemed normal.
>
> Cash Flow reports were poor. Cash inflow showed income in all categories
> and outflow in must cases as negative numbers in inflow section. No way
> to compare inflows and outflows without an old fashioned adding machine.
> One or two small items of outflow actually showed in outflow where they
> belonged.
>
> My personal data base seemed to convert from 2007 to 2008 correctly. At
> least reports looked O.K., but I did not check them for accuracy.
>
> Quicken "tech support" said the data on the business data base was
> probably corrupted and I should install Q H&B 2007 and run validate and
> supervalidate before reinstalling 2008 and trying to convert again. The
> problem is when I uninstalled 2008, it took 2 days to reinstall 2007. I
> can not afford to do that again if validate does not fix the problem.
>
>
>>> Has anyone else had problems going from 2007 to 2008? I converted on
>>> set of data and P&L reports and Cash Flow reports were unusable. Tech
>>> support could not fix it. I tried to go back to 2007 and installation
>>> was blocked. Quicken tech support gave up after hours and at lease 4
>>> different tech support people. Their last suggestion was to reinstall
>>> my operating system (reformat) and reinstall software & data.
>>>
>>> I later solved the problem myself and am using 2007 again. I am afraid
>>> to install 2008 at this time.
>>
>> Define "unusable"...I believe that with 2008 only business accounts will
>> be displayed on the Profit and Loss statements. Is this what you are
>> talking about?
>
>


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