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Subject Author Date
Vista Home Premium Shut Down w/Qkn p'07 PSJ 08-25-2007
Posted by PSJ on August 25, 2007, 4:45 pm
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Have not seen this issue addressed. Have a new laptop w/Vista HP. Qkn '07
installed & updated w/no problems. However, once qkn is on the computer it
fails to shut down about 75% of the time. I have added other programs w/no
issues, I have reformatted & added qkn alone; I went so far as to return the
laptop & buy another brand with the same result. It seems to be a qkn/vista
issue but I do not know how to deal w/it; the right sidebar closes & then
nothing happens, no error messages & the desktop & icons remain as they were
so I must turn the computer off manually. I hope someone (Han perhaps)
w/vista & qkn experience might have some ideas -- would appreciate any
suggestions (aside from uninstalling qkn & not having on the laptop).

Vista Home Premium
Quicken Premium 2007
200 GB hard drive
2 GB memory
etc.



Posted by Han on August 25, 2007, 6:02 pm
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> Have not seen this issue addressed. Have a new laptop w/Vista HP. Qkn
> '07 installed & updated w/no problems. However, once qkn is on the
> computer it fails to shut down about 75% of the time. I have added
> other programs w/no issues, I have reformatted & added qkn alone; I
> went so far as to return the laptop & buy another brand with the same
> result. It seems to be a qkn/vista issue but I do not know how to deal
> w/it; the right sidebar closes & then nothing happens, no error
> messages & the desktop & icons remain as they were so I must turn the
> computer off manually. I hope someone (Han perhaps) w/vista & qkn
> experience might have some ideas -- would appreciate any suggestions
> (aside from uninstalling qkn & not having on the laptop).
>
> Vista Home Premium
> Quicken Premium 2007
> 200 GB hard drive
> 2 GB memory
> etc.
>
Vista Home Basic
Acer 3680 sloooow laptop w/ 2 MB RAM, 80 MB HD
Q2007 Deluxe trial

There may have been a problem with slow read/writes, at least to the
external hard drive on my desktop via my wireless LAN, but otherwise, it
works fine here, albeit slow.

--
Best regards
Han
email address is invalid

Posted by PSJ on August 25, 2007, 6:14 pm
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>
>> Have not seen this issue addressed. Have a new laptop w/Vista HP. Qkn
>> '07 installed & updated w/no problems. However, once qkn is on the
>> computer it fails to shut down about 75% of the time. I have added
>> other programs w/no issues, I have reformatted & added qkn alone; I
>> went so far as to return the laptop & buy another brand with the same
>> result. It seems to be a qkn/vista issue but I do not know how to deal
>> w/it; the right sidebar closes & then nothing happens, no error
>> messages & the desktop & icons remain as they were so I must turn the
>> computer off manually. I hope someone (Han perhaps) w/vista & qkn
>> experience might have some ideas -- would appreciate any suggestions
>> (aside from uninstalling qkn & not having on the laptop).
>>
>> Vista Home Premium
>> Quicken Premium 2007
>> 200 GB hard drive
>> 2 GB memory
>> etc.
>>
> Vista Home Basic
> Acer 3680 sloooow laptop w/ 2 MB RAM, 80 MB HD
> Q2007 Deluxe trial
>
> There may have been a problem with slow read/writes, at least to the
> external hard drive on my desktop via my wireless LAN, but otherwise, it
> works fine here, albeit slow.
>
> --
> Best regards
> Han
> email address is invalid


Han, Qkn works & works fast - this seems to be a vista problem where the
computer does not shut down when qkn is installed - I don't have to open qkn
to see this behavior. This starts happening the minute I install qkn - w/o
qkn all works as it should.



Posted by Han on August 25, 2007, 8:30 pm
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>>
>>> Have not seen this issue addressed. Have a new laptop w/Vista HP.
>>> Qkn '07 installed & updated w/no problems. However, once qkn is on
>>> the computer it fails to shut down about 75% of the time. I have
>>> added other programs w/no issues, I have reformatted & added qkn
>>> alone; I went so far as to return the laptop & buy another brand
>>> with the same result. It seems to be a qkn/vista issue but I do not
>>> know how to deal w/it; the right sidebar closes & then nothing
>>> happens, no error messages & the desktop & icons remain as they were
>>> so I must turn the computer off manually. I hope someone (Han
>>> perhaps) w/vista & qkn experience might have some ideas -- would
>>> appreciate any suggestions (aside from uninstalling qkn & not having
>>> on the laptop).
>>>
>>> Vista Home Premium
>>> Quicken Premium 2007
>>> 200 GB hard drive
>>> 2 GB memory
>>> etc.
>>>
>> Vista Home Basic
>> Acer 3680 sloooow laptop w/ 2 MB RAM, 80 MB HD
>> Q2007 Deluxe trial
>>
>> There may have been a problem with slow read/writes, at least to the
>> external hard drive on my desktop via my wireless LAN, but otherwise,
>> it works fine here, albeit slow.
>>
>> --
>> Best regards
>> Han
>> email address is invalid
>
>
> Han, Qkn works & works fast - this seems to be a vista problem where
> the computer does not shut down when qkn is installed - I don't have
> to open qkn to see this behavior. This starts happening the minute I
> install qkn - w/o qkn all works as it should.
>
>
I don't have that problem with my Vista hopelessly slow cheap laptop.
The only problem is that I have to reboot too often :(



--
Best regards
Han
email address is invalid

Posted by Mark R. Cusumano on August 26, 2007, 2:48 pm
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> Have not seen this issue addressed. Have a new laptop w/Vista HP. Qkn '07
> installed & updated w/no problems. However, once qkn is on the computer it
> fails to shut down about 75% of the time. I have added other programs w/no
> issues, I have reformatted & added qkn alone; I went so far as to return
> the laptop & buy another brand with the same result. It seems to be a
> qkn/vista issue but I do not know how to deal w/it; the right sidebar
> closes & then nothing happens, no error messages & the desktop & icons
> remain as they were so I must turn the computer off manually. I hope
> someone (Han perhaps) w/vista & qkn experience might have some ideas --
> would appreciate any suggestions (aside from uninstalling qkn & not having
> on the laptop).

If you have Quicken set to automatically schedule updates you will find it
is that background process that at times fails to shutdown properly. Try
disabling the automatic updates and see if that helps. Since the stupid
program asks for the vault password anyway I just do it manually.

--
Mark R. Cusumano
eMail: mark.cusumano@hotmail.com
Skype Name: mark.cusumano


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