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Posted by PSJ on August 27, 2007, 6:11 am
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>> Have not seen this issue addressed. Have a new laptop w/Vista HP. Qkn '07
>> installed & updated w/no problems. However, once qkn is on the computer
>> it fails to shut down about 75% of the time. I have added other programs
>> w/no issues, I have reformatted & added qkn alone; I went so far as to
>> return the laptop & buy another brand with the same result. It seems to
>> be a qkn/vista issue but I do not know how to deal w/it; the right
>> sidebar closes & then nothing happens, no error messages & the desktop &
>> icons remain as they were so I must turn the computer off manually. I
>> hope someone (Han perhaps) w/vista & qkn experience might have some
>> ideas -- would appreciate any suggestions (aside from uninstalling qkn &
>> not having on the laptop).
>
> If you have Quicken set to automatically schedule updates you will find
> it is that background process that at times fails to shutdown properly.
> Try disabling the automatic updates and see if that helps. Since the
> stupid program asks for the vault password anyway I just do it manually.
>
> --
> Mark R. Cusumano
> eMail: mark.cusumano@hotmail.com
> Skype Name: mark.cusumano
Thanks for idea but I also do the updates manually.
--
PSJ
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