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Subject Author Date
Wachovia Visa Card JCMc 12-11-2006
Posted by JCMc on December 11, 2006, 8:13 pm
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Recently Wachovia initiated their own Visa card for customers in PA (if not
other places) to replace the Visa card they branded but was actually from
MBNA. Wachovia was anxious to have customers switch from the MBNA card to
their own, and I took their offer and opened the new Wachovia credit
account. I set the new account up in Quicken 2007D, where it was found on
the zWachovia server. The connection worked fine, though no transactions
have yet to be posted to the account (reports the same if I sign on to
Wachovia website and look at my account). I've added this account to my Pin
vault, however each time I've clicked one-step update Quicken reports that
"Wachovia requires I change my password the first time I connect", and I can
only get past the Quicken window by entering a new password. It seems
perfectly happy for me to maintain a two-password rotation, but this kind of
defeats the purpose of a Pin Vault and a one-step update.

Has anyone else recently opened a new Wachovia Visa card and added it to
their direct Quicken access?
Has anyone else seen a similar occurrence of requiring a perpetual password
update?
Is it possible this will end when I finally get an actual transaction
downloaded?

Thanks for any ideas or recommendations,
Jere



Posted by AR on December 12, 2006, 7:36 am
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I also switched to the new Wachovia Visa credit card. Currently, the direct
connect for that card does not work. You have to use web connect to download
transactions. I called Wachovia and they said that they're working on it and
will have direct connect available "soon". What soon means, I don't know.
I'm thinking of switching to the Chase Freedom card which has direct
connect. BTW, I think the rewards from the old MNBA card were better than
the new Wachovia Visa card.



> Recently Wachovia initiated their own Visa card for customers in PA (if
> not other places) to replace the Visa card they branded but was actually
> from MBNA. Wachovia was anxious to have customers switch from the MBNA
> card to their own, and I took their offer and opened the new Wachovia
> credit account. I set the new account up in Quicken 2007D, where it was
> found on the zWachovia server. The connection worked fine, though no
> transactions have yet to be posted to the account (reports the same if I
> sign on to Wachovia website and look at my account). I've added this
> account to my Pin vault, however each time I've clicked one-step update
> Quicken reports that "Wachovia requires I change my password the first
> time I connect", and I can only get past the Quicken window by entering a
> new password. It seems perfectly happy for me to maintain a two-password
> rotation, but this kind of defeats the purpose of a Pin Vault and a
> one-step update.
>
> Has anyone else recently opened a new Wachovia Visa card and added it to
> their direct Quicken access?
> Has anyone else seen a similar occurrence of requiring a perpetual
> password update?
> Is it possible this will end when I finally get an actual transaction
> downloaded?
>
> Thanks for any ideas or recommendations,
> Jere
>



Posted by JCMc on December 12, 2006, 4:50 pm
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Thanks, I'll not hold my breath. At least as of tonight, I still have not
transactions posted to the account, though the available balance clearly
indicates multiple holds have already occurred. I'll wait till the first
transactions show up before attempting to fix anything.
I never took advantage of any rewards from my old card, I pretty much only
used it when my Amex (Member Plus points) or my wife's Discover (cash
refund) cards were not accepted. Not often, but often enough to carry the
card around in my wallet. It was also the card I jointly shared with my
wife.

I appreciate your response,

>I also switched to the new Wachovia Visa credit card. Currently, the direct
>connect for that card does not work. You have to use web connect to
>download transactions. I called Wachovia and they said that they're working
>on it and will have direct connect available "soon". What soon means, I
>don't know. I'm thinking of switching to the Chase Freedom card which has
>direct connect. BTW, I think the rewards from the old MNBA card were better
>than the new Wachovia Visa card.
>
>
>
>> Recently Wachovia initiated their own Visa card for customers in PA (if
>> not other places) to replace the Visa card they branded but was actually
>> from MBNA. Wachovia was anxious to have customers switch from the MBNA
>> card to their own, and I took their offer and opened the new Wachovia
>> credit account. I set the new account up in Quicken 2007D, where it was
>> found on the zWachovia server. The connection worked fine, though no
>> transactions have yet to be posted to the account (reports the same if I
>> sign on to Wachovia website and look at my account). I've added this
>> account to my Pin vault, however each time I've clicked one-step update
>> Quicken reports that "Wachovia requires I change my password the first
>> time I connect", and I can only get past the Quicken window by entering a
>> new password. It seems perfectly happy for me to maintain a two-password
>> rotation, but this kind of defeats the purpose of a Pin Vault and a
>> one-step update.
>>
>> Has anyone else recently opened a new Wachovia Visa card and added it to
>> their direct Quicken access?
>> Has anyone else seen a similar occurrence of requiring a perpetual
>> password update?
>> Is it possible this will end when I finally get an actual transaction
>> downloaded?
>>
>> Thanks for any ideas or recommendations,
>> Jere
>>
>
>



Posted by JCMc on December 13, 2006, 8:50 pm
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So, I finally got some transactions reflected on my Web connect access, but
still not on my Quicken. So, I called Wachovia Online support and found an
Help analyst who was very helpful. Unfortunately, he confirmed, as you
have, that Wachovia is not currently prepared to support direct Quicken
access. More unfortunately, he confirmed it would not be supported until
the complete transfer of all MBNA accounts are completed, probably not until
the second half of 2007. Ouch. Wachovia made a pretty passionate pitch in
their original letter that if I wanted to maintain the level of relationship
between my accounts that I had grown accustomed to that I needed to make
this transfer. Well, I was very accustomed to "One Step Update", and that
is not what I have.


>I also switched to the new Wachovia Visa credit card. Currently, the direct
>connect for that card does not work. You have to use web connect to
>download transactions. I called Wachovia and they said that they're working
>on it and will have direct connect available "soon". What soon means, I
>don't know. I'm thinking of switching to the Chase Freedom card which has
>direct connect. BTW, I think the rewards from the old MNBA card were better
>than the new Wachovia Visa card.
>
>
>
>> Recently Wachovia initiated their own Visa card for customers in PA (if
>> not other places) to replace the Visa card they branded but was actually
>> from MBNA. Wachovia was anxious to have customers switch from the MBNA
>> card to their own, and I took their offer and opened the new Wachovia
>> credit account. I set the new account up in Quicken 2007D, where it was
>> found on the zWachovia server. The connection worked fine, though no
>> transactions have yet to be posted to the account (reports the same if I
>> sign on to Wachovia website and look at my account). I've added this
>> account to my Pin vault, however each time I've clicked one-step update
>> Quicken reports that "Wachovia requires I change my password the first
>> time I connect", and I can only get past the Quicken window by entering a
>> new password. It seems perfectly happy for me to maintain a two-password
>> rotation, but this kind of defeats the purpose of a Pin Vault and a
>> one-step update.
>>
>> Has anyone else recently opened a new Wachovia Visa card and added it to
>> their direct Quicken access?
>> Has anyone else seen a similar occurrence of requiring a perpetual
>> password update?
>> Is it possible this will end when I finally get an actual transaction
>> downloaded?
>>
>> Thanks for any ideas or recommendations,
>> Jere
>>
>
>



Posted by Marc Auslander on December 13, 2006, 9:15 pm
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I have a new (real) Wachovia credit card and Wachovia checking
account, and direct connect work for both. What is NOT available is
quicken bill pay.
--

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