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Subject Author Date
Wrong link to my bank for transactions doug 05-18-2007
Posted by doug on May 18, 2007, 6:38 pm
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 I am using Quicken Home & Office 2007. When I click the "Update
Transactions" button in my checkbook register, the browser opens with the
incorrect URL for my bank's online access. A few months ago, the bank
changed the URL as part of an overall security upgrade.

I thought I could remedy this by changing to the new web page address. I
selected the "Overview" tab, and clicked "Edit Account Details". I put the
correct URL in all of the available web page areas - Home Page, Activity
Page, and Other Page. Well, if I click the button right next to each of
them, I go to the correct page. But if I click on "Update Transactions"
button in my checkbook register, I still go to the wrong one.

How does one change this? Thanks.

Doug



Posted by Laura on May 18, 2007, 11:16 pm
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>I am using Quicken Home & Office 2007. When I click the "Update
>Transactions" button in my checkbook register, the browser opens with the
>incorrect URL for my bank's online access. A few months ago, the bank
>changed the URL as part of an overall security upgrade.
>
> I thought I could remedy this by changing to the new web page address. I
> selected the "Overview" tab, and clicked "Edit Account Details". I put the
> correct URL in all of the available web page areas - Home Page, Activity
> Page, and Other Page. Well, if I click the button right next to each of
> them, I go to the correct page. But if I click on "Update Transactions"
> button in my checkbook register, I still go to the wrong one.
>
> How does one change this? Thanks.

Have you tried deactivating/reactivating the account?


Posted by doug on May 30, 2007, 10:43 pm
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>
>>I am using Quicken Home & Office 2007. When I click the "Update
>>Transactions" button in my checkbook register, the browser opens with the
>>incorrect URL for my bank's online access. A few months ago, the bank
>>changed the URL as part of an overall security upgrade.
>>
>> I thought I could remedy this by changing to the new web page address. I
>> selected the "Overview" tab, and clicked "Edit Account Details". I put
>> the correct URL in all of the available web page areas - Home Page,
>> Activity Page, and Other Page. Well, if I click the button right next to
>> each of them, I go to the correct page. But if I click on "Update
>> Transactions" button in my checkbook register, I still go to the wrong
>> one.
>>
>> How does one change this? Thanks.
>
> Have you tried deactivating/reactivating the account?

That did the trick! Thanks.

BTW - I never did find anything in the help files about this problem.



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